Credena Health wants you to receive the best care and service available.
Quick Prescription Turnaround
After we receive the prescription from your physician, expect your medication to arrive within two business days, assuming we have received all pertinent information.
Credena Health delivers medication via next-day delivery Monday through Thursday. We notify you in advance if your drug requires refrigeration and/or a signature. Also, we work with you to determine the best delivery method to ensure you receive your medication at the right place and time.
24/7 Clinical Support
Our pharmacists supply all the information needed to actively manage your condition, and then we go one step further. We communicate regularly with your doctor to best understand your disease so that, together, we can make recommendations to help mitigate side effects and improve your overall health. We are here 24 hours a day if you need to speak with a pharmacist.
We schedule your refill delivery three days to a week before your medication runs out. If a prescription is about to expire, we contact your doctor to request additional refills. You can also leave a message on our 24-hour refill line by calling 1-800-793-3158.
Financial Assistance Programs
To expedite the delivery of your medication, our financial specialists work quickly and efficiently to get approval from your insurance provider. In turn, we are able to provide the most accurate estimates of your out-of-pocket costs. If you cannot afford the drug, we work to connect you with financial assistance programs so that you receive every resource available to you. Credena Health accepts all major credit card and debit cards. Payments methods can be provided over the phone or when ordering refills through MyChart.
It’s critical to safely dispose of medication to reduce the risk of misuse or accidental exposure. For guidelines, visit the U.S. Food and Drug Administration site.