Erica M. Burns, MD Providence Medical Group

Languages: English
Accepting New Patients
Professional Statement
Dr. Erica Marie Burns is an Orthopedic Surgery Specialist in Spokane, Washington. She graduated with honors from Creighton University School Of Medicine in 2004. Having more than 14 years of diverse experiences, especially in ORTHOPEDIC SURGERY, Dr. Erica Marie Burns affiliates with many hospitals including Providence Sacred Heart Medical Center, Lincoln Hospital, and cooperates with other doctors and specialists in medical group Providence Health And Services Washington.
Education
Institution
Type
Field of Study
Creighton University - Omaha, NE
Medical School
University Of Nebraska Medical Center - Omaha, NE
Residency
University Of Washington School Of Medicine - Seattle, WA
Fellowship
Shoulder & Elbow Surgery
Board Certifications
  • American Board of Orthopaedic Surgery, Orthopedics
  • American Board of Orthopaedic Surgery, Orthopaedic Surgery
Clinical Interests
  • Elbow Joint Replacement
  • Hip Arthroplasty
  • Joint Replacement
  • Knee Arthroplasty
  • Total Hip Replacement
  • Total Knee Replacement
  • Total Shoulder Replacement
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (86 Ratings, 24 Comments)


90

02/22/2018
I have had previous care from Dr Burns and have always been happy with her.
100

02/08/2018
I have been sent to Spokane to Providence clinics as a referral from [...] 2 times in the last 2 weeks. I got an appointment right away. They were actually only 10 days apart from the 2 different doctors. That impressed me. Being a big town clinic, I was very impressed that Dr. Erica Burns took all the time I needed or wanted to visit with me and explain things, showing me x-rays and MRI scans and what was on them and what they meant. She answered all of my and my husband's questions and put us at ease. I went there , after being frustrated about things regarding my shoulder and lack-of treatment up to that point. I went there totally open to listening to her advice and opinion. She made me feel very relaxed and like she wanted to know about, really cared about my concerns up to that point. "We", her and I, decided not to do any operation for now and do 6 weeks of Physical Therapy and revisit that option at another time, no big rush. I left there feeling calmed, relieved, reassured, and at peace for the first time in about 10 months. It was a very good feeling, and she did that for me! It meant a Lot to me! She is awesome!!!
80

02/07/2018
loved the provider she was patient and helpful . the front desk or whom ever does the scheduling should not tell patients to be there 45 min before they have to be and not tell them that it's only a check in time I was lied to and I will not return to that office . I had paperwork mailed to me and it was all complete when I arrived on time then had to wait 1/2 hr to get to a room and another 15 to 20 min waiting for the doc .
100

02/06/2018
THEY TREATED ME WELL.
100

12/28/2017
I had an additional orthopedic problem by the time I saw Dr. Burns. She spent enough time talking to me about the new arthritis problem and doing a few clinical tests to more than satisfy my need to know.
100

12/27/2017
Dr. [...] was very quick to get me a referral upon receiving results of soft tissue ultrasound and Dr. Burns was gracious in getting me scheduled for surgery before the year end to which I am very grateful.
70

12/20/2017
I spent 1 hour in the waiting room... unacceptable
100

12/06/2017
Dr. Burns is very compationate, calm and conservative. So blessed to have her as my surgeon!
100

12/05/2017
Dr. Burns was great.
100

12/04/2017
All of my experiences with Sacred Heart have been excellent. Dr. [...] is fabulous and Dr. Burns was superb.
30

11/22/2017
Burns showed very little care or regards for my situation, which sometimes appeared as ignorance. To her defense, this is a complicated issue requiring a professional with different expertise than hers. however her general demeanor, lack of interest, and seeming confused at simple concepts that do lay directly in her field are alarming. My experience with her team has been great, though limited, even the receptionist was extremely helpful. I will be coming back to this office to see a different provider for this issue and an happy to do so.
90

09/30/2017
Staff was very friendly and helpful and wait time was less than 5 min...very satisfied
100

09/27/2017
Dr. Burns is outstanding, everything anyone could ask for in a provider.
100

09/13/2017
This was a pre-op visit for my surgery the next day. Dr Burns and her team were excellent; I love her office staff. I like her practical approach and her willingness to listen to my concerns. My surgery went very well and I am healing smoothly. I appreciate all the information given to me.
90

08/31/2017
Pleasantly surprised I was expecting the worst diagnosis.
100

08/18/2017
I really love Dr. Burns, not only is she an excellent doctor, she is a caring person who takes time to know you. I almost wish I had more knees to fix so I could still see her. I will highly recommend her and the staff at Providence Orthopedics. They are all top notch! Providence should be very proud of them! Thank you to all !
100

07/05/2017
Every visit I fill out paper forms - really!
100

07/05/2017
Excellent explanation of condition & x-rays.
100

06/16/2017
broke shoulder. was sent to you by Dr [...]. Appt was made by them and we were very pleased with Dr Burns. She showed us the break- gave us options and recommended not to do surgery. She was very easy to understand for me, my wife and son. SHE IS A KEEPER!!!!
100

06/12/2017
Dr. Burns and here staff are outstanding.
100

06/12/2017
Dr. Burns and her staff are wonderful.
100

05/08/2017
Customer service is always very personal and caring. I love how they address you by name!
100

04/18/2017
Very professional, kind, & caring, honest. Clearly explained surgery & after care.
100

04/05/2017
Doc Burns and her team were very good.
 
820 South McClellan Street Suite 300
Spokane, WA 99204
(509) 838-0721
Hometown Family Medicine
210 West Main Avenue
Ritzville, WA 99169