Melanie R. Santos, MD

Excellent care

Dr. Melanie Santos was professional, knowledgeable and also very personable. Her calm demeanor was very reassuring. Sorry that she is leaving.

Dr. Santos was very caring and professional. I felt very confident that my needs and concerns were taken seriously and all necessary care is being provided.

Dr.M. Santos is a very caring person explain everything very good. She and her staff are very polite . I am very pleased the way they are. Thank you.

Very pleasant, detailed and speaks and explains the facts clearly that you are able to comprehend. She's extremely nice. I like her a lot.

Provider provided solutions to my medical issue, provided literature to digest for upcoming procedure. I now have enough time to understand the pros and cons for each solution.

Always have excellent care fromDr. Santos. She also has great bedside manner & very personable.My only complaint is length of time I spent in an office waiting for her. Approx 45 mins.

Love Dr Santos and all her staff

Wonderful provider.

Good

Gave options on surgical procedures and provided pros and cons.

I don't think the rash on my private area is just acne as Dr Santos thinks it is. It Doesn't seem like any acne I've ever known.

Doctor Santos very knowledgeable, also patient, caring, wants me to be better with my vulva function.

DR. SANTOS IS WONDERFUL. ALWAYS LISTENS AND GIVES OTHER OPTIONS FOR MY PROBLEMS.

I had to wait months to get in to see the doctor, but otherwise it was all good.

My visit was very good! Dr and nurse cared about how I was feeling

Dr. Santos is very kind and listens to issues with care.

Very sweet and very knowledgeable

I appreciated Dr. Santos' thorough and professional interactions with me during my initial and follow up visits. Her friendly bedside manner is comforting.

Dr Santos is very knowledgeable and caring.

The appointment felt rushed. I got the feeling the doctor was not interested in what I had to say.

Very good

Excellent

Excellent service

Overall it's okay!

Always a good experience. The team recognizes hearing and physical deficits and adjusts their speech and assistance outreach to my needs. They seem to have access to alerts for my needs and care, beyond common professionalism. I feel safe and comfortable in the office and with my aftercare questions and needs, when I call with questions.

This was a phone conversation, Dr.explained In great detail what was going to happen during the surgery.

Exceptional surgeon

All good

Dr was very kind and caring. Genuinely cared about the health issue I was having.

Love Dr. Santos. She is straight to the point, forward and honest about the procedure being done.

Good experience with the entire team

I am very satisfied with all the clerks on there office, and nurses and my doctors. I am very pleased .

Dr Santos is amazing and so compassionate

Dr Santos knows her stuff. She knew my medical history back 10 years. Impressive. I hope she knows that is so appreciated.

Very nice

Dr. Santos is a specialist-my appointment with her was scheduled a few months out and after a surgical procedure. She is an excellent doctor and I am very happy with her care.

Very knowledgeable and appears to care

Very good

Caring facility

When I was referred to Dr. Santos, by Dr. Christopher Davenport, I did not know she was an Urogynecologist, I thought she was an OB/Gyn. At this visit she explained that she's more into patients that need surgery. She told me the only reason for this visit was because my insurance required it so she could continue to fill my Rx. She said my PCP could be the one to fill my Rx from here on in. A year from now, I have an appointment to see her PA.

Dr. Santos is an excellent physician and I feel so fortunate to be under her care. She is very knowledgeable and really listens to me when I have any concern with any health issues. If I am nervous during a visit, she is sure to speak to me in a very calming way to relax me. I am grateful that she is part of my care team and I value her highly.

Pleased

I've only had good experiences

I have been seeing Dr. Santos for at least 10 years for my urogynecological needs. She is extremely competent and capable, and I trust her judgment and treatment implicitly. For this appointment, one year post surgery with her, I had to change the appointment twice. Once, I had a scheduling conflict. The second time, I made a mistake and put the wrong date into my phone. However, I was able to easily schedule this third appointment with no problem. The front desk staff was very professional with me when I goofed on my second scheduled appointment--and showed up a day too late! Finally, I like the new Women's Center building. It is like a Spanish hacienda, conveying a warm and not coldly clinical vibe. The parking is very easy, too. Thanks for listening.

I waited approx six months for an appt. After that length of time,or not even because of it, I expected her to sit down and listen to me, as I was a new patient. That didn't happen. I assume that she's a very, ery busy Dr but I was not happy with my experience. D at one point, based on my history to her, she suggested that I might be hallucinating! Not sure what my reaction to that was, but she again mentioned that my story suggested hallucinations! I was horrified! Isn't there a better way of suggesting her suspicions?(. If I was fat, would she actually come out and call me fat?) Then I went to make an appt for tests and follow up, and Its spread out over a couple more months.

I have been thinking about having my surgery for prolapse for quite a while now. Dr. Santos has made me feel comfortable about it and has explained everything really well to me. I have confidence that everything will go well.

I sometimes feel appointments are a little rushed. I don't always feel I have the time to ask questions.

It is really nice to visit a doctor that genuinely cares and listens.

It was all very professional and treat me very well

Dr Santos has been providing care to me for many years. She is an excellent doctor and makes me feel respected, important and well taken care of. She has a very gentle demeanor and provides answers to any of my questions should they arise.

A very good experience as the doctor recommended a possible new treatment for my problem that will potentially save money on Rx and supplies, as well as restore my self confidence in maintaining my active lifestyle.

Pleasant positive staff, knowledgeable doctor

Dr. Melanie Santos performed a surgery at the surgical center! The procedure has effectively improved my quality of life! She provided several check ups to monitor my progress!I am extremely satisfied with the positive results!! Thank you! [Name(s)]

Excellent service

No complaints

I love Dr. Santos, she is absolutely great!

I think Dr Santos is knowledgable, caring, kind doctor who made me feel comfortable discussing my health issues. She is the best!

Dr. Santos is the best Dr. I ever had and I deeply appreciate her and feel the best every time I see her. Thank you very much for having her

Dr. Santos checks medical records and is concerned about answering patient's questions.

Dr. Santos is a very caring person and wants to help me

The experience with this doctor was very informative and positive

I'm concerned with my bladder. I want Dr. Can find out what is going on with my bladder.

Dr.Santos is a great doctor.She is sooo caring and kind.I'm so grateful for her,since I have her as my doctor I am more than happy.

Dr. Melanie Santos and her team worked diligently to prepare a plan to correct the bladder issues I was experiencing! The prolapse of the bladder sling was causing many difficult issues. So after my outpatient surgery, my bladder is functioning properly with no evident problems! The terrific care has immensely improved my quality of life! I thank you, Dr. Santos, for your excellent care! [Name(s)]

Dr Santos explained a course of action to me thoroughly and was very kind and gave me hope.

Since moving to their new offices I have noticed a nicer vibe overall than when they were in their old offices. They seem pretty happy.

I am very happy with Dr Santos and her team, she is very nice and professional.

Is very accomadating

Dr Santos is amazing and talked about other things we can try to make me better

Dr.Santos was very kind and helpful with my condition. Her staff and nurses were helpful.

Dr. Melanie Santos's expertise is rare, & I'm grateful she has chosen to practice in this area. I hope Providence knows how valuable her services are.

Dr Santos has an apt last name because she might as well be a saint. She was professional, kind, sympathetic, an excellent listener and explained everything clearly. Today I attended a women's group at my church and spoke about her and my very positive experience

Dr. Santos hS been my Specialist for my issue for years I am very pleased with her practice and her office thank you Dr Santos she's amazing..

I love Dr. Santos. She listened to my problem and took steps right away to making things better for me.

Everything was excellent

She was friendly and easy to talk to. She had knowledge of my MG condition and how it can affect my bladder condition.

Dr. Santos and her medical staff are very caring and do all the can to help me. Dr. Santos' expertise is extremely valuable and she is at the top of her field. I value her ability to care for me.

Very good

All good, no complaints. Thanks

This was my first visit with Dr. Santos. She was very professional & pleasant understanding my concern for my problem. I was given a list of the medications this practice utilizes for my problem & it is up to me to f/u with the pharmacy to see if my insurance covers these medications. Once this is discovered I am to contact the office for a prescription. I would think this would be something the office would already have good knowledge of & was taken a back knowing it is up to me to research. This I will do & ask for a script.

She is well qualified, she listens, she explains things well, and I recommend her oftern.

Great experience with everyone in office. Had to schedule appointment well in advance which was originally disappointing. But it was worth the wait!!!

Dr. Santos was thorough in her examination of my concerns. I appreciated her offering options to address my condition and respecting my choice at this time.

I look forward to my next appointment:-)

Great care and service

This visit was a specialist. She is very detailed.

Pleasant and explained very well

I'm so grateful for Dr Santos. I struggled with a condition for many years.I was referred to Dr. Santos by another providence physician. She ran the appropriate tests and was able to diagnose and treat me. I'm beyond grateful for her insight, diligence, and compassion. Having her care for me has been a great blessing.

Dr. Santos is great!, I highly recommend her.

Good

Everyone was very professional and knowledgeable.

Dr. Santos meet and exceeded my expectations. It took a long time to get an appointment. Very happy to be in her care.

No bad experiences with this physician.

Dr Santos is very knowledgeable and competent in her field. I would recommend her to anyone needing a urogynocologist.

Dr Santos and her office group are the best ever! They are always very responsive, friendly and ready to answer questions. I am so very satisfied with Dr Santos and her nurses and also her helpers at the front desk while checking in.

Dr Santos understands my medical needs and checks in on my conditions and makes the request for the treatment I need. I am in the process of scheduling bladder botox which previously was a game changer for me. Thank you Dr Santos

They are all so respectful and professional for the job they do! Dr Santos is such a kind and professional medical doctor!

Dr. Santos is extremely knowledgeable with a capable, caring staff! I truly appreciate her desire to seek a solution for my care and health needs! Thank you, Dr. Santos! [Name(s)]

I felt rushed by the doctor and nurse. I felt very uncomfortable during this visit. The doctor did not take the time to go over everything with me. She asked me one question and I gave her my answer and then she examined me. After the exam she made a comment but didn't explain it throughly so I really didn't understand what she was talking about. Then she sent me on my way. She needs to take more time with her patients and ask them if they have anymore questions and if they understand everything.

I've always loved Dr.Santo as my doctor.She is so caring and kind to her patients. She's awesome and wonderful doctor.I'm so grateful for her.

First appointment was horrible but subsequent appointments have improved and I have revised my opinion of the doctor completely and do not wish to switch!!

Dr. Melanie Santos is the best!

All ways I due have good experience at this provider they are really nice and respect thank you

Very good

My experiences have been very pleasant

Dr. Santos is an extremely knowledgeable doctor. She works with me to help me achieve the best possible outcome for my situation. I appreciate her dedication.

New office much better.

Dr. Santos is an excellent, warm & compassionate physician who has been a blessing to my life!