Providence Community Care Center
The Providence Community Care Center’s mission is to provide integrated care to vulnerable people through compassionate service in a safe environment. The Center envisions a community able to respond to the needs of marginalized and underserved individuals to ensure those needs are met.
The Center is committed to providing a welcoming, accepting environment streamlining access to social and health services for all. Working with community partners, Providence is focused on leveraging skills and expertise from within our community to carve out paths that ease the way for our most vulnerable.
Together we build and maintain a center where participants can connect to beneficial services, healing relationships and hope.
Our core values shape our operating principles:
A welcoming, accepting environment that provides streamlined access to an array of social and health services for all.
An environment where participants and staff feel comfortable being themselves, and everyone feels included, respected and heard. Physical safety of both staff and participant will be maintained as a priority.
A deep commitment to understanding that everyone is a valued, whole person deserving of having their basic needs met.
To honor each person as an autonomous individual capable of identifying their needs and choosing their path.
Together we build and maintain a center where participants can connect to beneficial services, healing relationships and hope.
We strive to see ourselves in others, upholding kindness and caring for all.
Individuals have the right to choose what, when, and how services are provided, whenever possible. If the individual declines one service but accepts another, we do not refuse that service – they have the right to choose between services. Sustainable success in both housing and support services is greater when the individual has the central voice in determining the services they receive.
This is meant both literally and figuratively. Vulnerable individuals have difficulty navigating challenging bureaucracies and systems – so we bring the services to them on their terms whenever possible. Individuals do not have to meet specific requirements to access Providence Community Care Center; however, they must demonstrate an intent to access services. Utilizing harm reduction principles, it is our responsibility to reduce barriers and make our service system accessible to the most vulnerable people.
Whenever possible, we use established data and previous research to inform our efforts.
We will continue to adapt our provision of care based on individual utilizer’s feedback and our evaluation of said care’s efficacy. In the concept of practice-based evidence, the real, messy, complicated world is not controlled. Instead, real world practice is documented and measured, just as it occurs, “warts” and all. It is the person-centered process of measurement and tracking that matters, not simply controlling how practice is delivered.
The safety of all participants and staff is paramount. The Community Care Center will operate in a manner consistent with trauma-informed care, recognizing principles of emotional, physical and spiritual safety.
We aim to provide supportive services to the most marginalized members of our community and actively work against the stigma associated with people experiencing homelessness, and mental health and substance use challenges. We understand that this will not be possible without broad engagement of all key stakeholders in our community coming together.
To breakdown service area silos and to improve accessibility to our network of services, we make an ongoing commitment to improve collaboration efforts.
For information on additional resources offered by our agency partners:
- Providence Mental Health Team
Monday - Thursday, 8 a.m. - 6 p.m.
Please call 360-515-5646 to schedule an appointment - Valley View Health Center
Tuesdays and Thursdays, 1 - 5 p.m.
Please call 360-236-7166 to schedule an appointment - The Olympia Free Clinic
Mondays and Wednesdays, 5 - 8 p.m.
Please call 360-890-4074, ext 3 or email to schedule an appointment - Crisis Response Unit
7 days a week, 7 a.m. - 9 p.m.
Provides free, confidential, voluntary crisis response assistance; call 360-704-2740 - Behavioral Health Resources
Provides behavioral health services to all ages, under MCO Medicaid. For all questions or to set up services, call 360-704-7170
Thurston County Community Services List (PDF)
For information on additional behavioral health resources:
- Thurston/Mason social service resources with 24/7 crisis line staffed by volunteers
- Behavioral health services for individuals who have Medicaid
- Suicide prevention
- Free mental health counseling
- Providence Community Care Center behavioral health services
- Short term case management and therapy
- Psychiatric bridge medication management
- For more information call 360-515-5646
A behavioral health emergency, also called a behavioral crisis or psychiatric emergency, constitutes thoughts of, or attempts at, harming oneself or others (and/or experiencing symptoms so severe that a person is unable to tend to their activities of daily living to a point that it becomes a medical emergency). If you or someone near you is posing a danger to themselves or others, they should be promptly treated to avoid any injuries.
If you are suicidal and need help now, call the National Suicide Prevention Lifeline: 1-800-273-8255.
An individual should use a hospital emergency room for very serious or life-threatening problems. If you are experiencing any of the following symptoms, call 911 or get to your nearest hospital emergency room:
- Severe chest pain/heart palpitations
- Difficulty breathing
- Ingestion of objects or poisons
- Major/significant trauma or injury
- Seizures
- Severe burns
- Severe diarrhea
- Uncontrollable bleeding/vomiting blood
- Animal bites
- Fainting/unconsciousness