MedPearl's Generative AI helps Providence make specialty referrals

Tuesday, September 5, 2023

Providence is using ChatGPT-like technology in a new clinical decision support tool for providers.

The 51-hospital system in integrating generative artificial intelligence into MedPearl, its clinician education and referral platform that is built into its EHR. The program gives primary care providers advice on whether — and where — to send patients for specialty care.

"Primary care is on the frontlines, they're seeing patients, they're trying to get through their day. They're not going to remember every little step that needs to happen in that care transition process," Eve Cunningham, MD, chief of virtual care and digital health at Providence, told Becker's. "They might not have all of that in their heads. And so we need to empower those frontline clinicians with good information, good knowledge."

Read the full article at Becker's Health IT. 

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