Customer Service Contacts

Self–Service Billing and Payment with MyChart 

Use MyChart for convenient self–service options to pay your bill, as well as an option to connect through email with our customer service team. If you do not have MyChart, feel free to call us at the numbers listed below.

Billing Customer Service

If you have questions about your hospital or clinic bill, please call Billing Customer Service:

Financial Assistance Team

If you are unable to pay your bill and meet certain criteria, you may qualify for financial assistance (free or reduced–cost care).

  • Providence Alaska Medical Center
    Kodiak Island Medical Center
    855-229-6466
    Mon.–Fri., 8 a.m.–5:30 p.m. (PT)
  • Providence Anchorage Physician Billing
    855-229-6466
    Mon.–Fri., 8 a.m.–5:30 p.m. (PT)
  • Providence Seward Medical & Care Center
    907-224-2837
    Mon.–Fri.: 8 a.m.–5 p.m.
  • Providence Valdez Medical Center
    907-835-2249
    Mon.–Fri.: 8 a.m.–4:30 p.m.

Medicare

If you have questions about Medicare coverage, please call 800-633-4227 or visit medicare.gov.