Customer Service Contacts

Self–Service Billing and Payment with MyChart 

Use MyChart for convenient self–service options to pay your bill, as well as an option to connect through email with our customer service team. If you do not have MyChart, feel free to call us at the numbers listed below.

Billing Customer Service

If you have questions about your hospital or clinic bill, please call Billing Customer Service:

• Providence Alaska Medical Center
  Kodiak Island Medical Center
  Mon.–Fri.: 8 a.m.–5 p.m. | 866-747-2455 | Send email to Providence Alaska Medical Center
• Providence Anchorage Physician Billing
  Mon.–Fri.: 8 a.m.–5 p.m. | 866-747-2455 | Send email to Providence Anchorage Physician Billing
• Providence Seward Medical & Care Center
  Mon.–Fri.: 8 a.m.–5 p.m. | 907-224-2837
• Providence Valdez Medical Center
  Mon.–Fri.: 8 a.m.–4:30 p.m. | 907-835-2249

Financial Assistance Team

If you are unable to pay your bill and meet certain criteria, you may qualify for financial assistance (free or reduced–cost care).

• Providence Alaska Medical Center
  Kodiak Island Medical Center
  855-229-6466
  Mon.–Fri., 8 a.m.–5:30 p.m. (PT)
• Providence Anchorage Physician Billing
  855-229-6466
  Mon.–Fri., 8 a.m.–5:30 p.m. (PT)
• Providence Seward Medical & Care Center
  907-224-2837
  Mon.–Fri.: 8 a.m.–5 p.m.
• Providence Valdez Medical Center
  907-835-2249
  Mon.–Fri.: 8 a.m.–4:30 p.m.

Medicare

If you have questions about Medicare coverage, please call 800-633-4227 or visit medicare.gov.