At Covenant Health, we know that health care can be an unexpected expense and that the cost of health care services can be a deciding factor for many people as they plan for care.
Sign in to your MyChart account and use your insurance information on file or search as a guest.
Personalize Your Free Estimate with MyChart-Based Tool
At Covenant Health, we know that health care can be an unexpected expense and that the cost of health care services can be a deciding factor for many people as they plan for care. You can use MyChart’s self-service price estimator to determine out-of-pocket cost estimates tailored to your preferred Covenant Health hospital and insurance, if you have it. You don’t need to have insurance to use the tool.
Select the hospital where you received or plan to receive care to get your free price estimate:
- Covenant Medical Center
- Covenant Children's Hospital
- Covenant Hospital Plainview
- Covenant Hospital Levelland
- Covenant Specialty Hospital
- Grace Surgical Hospital
- Covenant Hospital Hobbs (New Mexico)
We encourage all health care consumers to speak with their providers and their health plan to get a full picture of their treatment plan and what they will pay. For our patients, we offer financial counseling for those experiencing hardship during any point throughout their care.
Worried About Your Estimate?
Our financial programs and counselors can make any bill manageable for any budget, and our financial assistance program can help with paying your medical bills.
Good Faith Estimates
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
As a result, you have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. This can help you get a better sense of what you might pay.
Pricing Transparency
Providence believes price transparency is essential to improving health care in the U.S. Patients and consumers deserve transparency that delivers what they need to make informed decisions about their care, and we are dedicated to helping them understand their costs.
Have More Questions?
Head to our contact resources page to connect with our financial assistance team in Texas.
Top Estimates FAQs
Use our self-service price estimator to determine out-of-pocket cost estimates tailored to your insurance coverage and preferred Providence hospital. You can search as a guest or save time by signing in to your MyChart account and using your insurance information on file. You can also call our dedicated team by calling 866-747-2455 to get an estimate. Estimates are printable or can be emailed.
Using the estimator tool is one way you can get a better and faster understanding of your out-of-pocket costs on the front end and reduce surprises on the back end. You don’t have to have health care insurance to use this tool. Patients without insurance can also get an estimate of their discounted cost.
As you consider medical tests or procedures, you’re probably wondering about the cost. Getting a cost estimate can help you prepare.
Providence offers two ways to get estimates for your care.
1. You can use our online estimate tool to assess costs of your treatment.
Get an estimate here.
2. You can also reach out to our price transparency team to request an estimate.
- If you are getting care in Washington, Oregon, Montana, New Mexico or Alaska:
- Call 855-367-1339 or email PHS.PriceEstimates@providence.org
- If you are getting care in California:
- Call 855-415-6179 or email CAPriceEstimates@providence.org
- If you are getting care at Grace in Texas:
- Call 806-725-8600
- If you are getting care at Covenant in Texas:
- Call 806-725-5016
Be sure to provide your local price transparency team:
- The name of the facility you will be going to
- Your insurance plan and member ID number or self-pay status
- The CPT code or codes for the appointments, tests, or procedures you need the estimate for (your physician’s office and care team can provide you with these)
- The date of your appointment, if it’s already scheduled
Your personalized estimate is based on the insurance coverage you had at the time you used the online price estimator. Your estimate may not reflect limitations or exclusions that are part of your plan coverage. The type of insurance coverage you have and the services you actually receive from a hospital can make a difference in your out-of-pocket costs.
It’s also important to know that estimates are not a guarantee of what you will pay and won’t reflect your insurance eligibility or coverage. We encourage our patients to speak with their providers and health plan to get a full picture of their treatment plan and what they will pay.
Please don’t let the estimated costs keep you from getting the care you need. A financial counselor can help you apply for financial assistance to help cover some or all of the costs. They’ll work with any Providence patient who needs help paying medical bills.
One more thing — you may qualify for a prepay discount of 10% when you pay the estimate in full at or before your appointment. Reach out to our billing office to learn how.
When you receive an estimate from Providence or a final bill from your doctor, hospital, or other health care provider, you may see some services classified using a system of codes. These codes are how your doctor, hospital, or health care providers document and get paid for the health care they give.
As soon as you receive care from a health care provider, they document those services with a standard set of medical codes. A CPT code, or Current Procedural Terminology code, is a standardized code used in the medical industry to describe specific medical procedures and services. Each medical procedure has a unique CPT code assigned to it, which helps health care providers communicate with insurance companies about the services rendered. Having the correct CPT codes on your bills and claims is crucial for accurate billing and insurance processing.
If you need more information about CPT codes or have specific questions related to billing and coding, please call 855-229-6466 to request an appointment with a financial counselor or visit a billing office at your local Providence facility.
We offer a 10% pre-pay discount if you pay an estimate on or before your day of care. Self-pay discounts for people not billing insurance are also available.
We understand that medical expenses can be challenging to manage. Providence offers a financial assistance program to eligible individuals, providing discounts based on their income and financial situation. To learn more about our financial assistance program and how to apply, please visit the financial assistance application support page.