Customer Service Contacts

Self–Service Billing and Payment with MyChart 

Use MyChart for convenient self–service options to pay your bill, as well as an option to connect through email with our customer service team. If you do not have MyChart, feel free to call us at the numbers listed below.

Billing Customer Service

If you have questions about your hospital or clinic bill, please call Billing Customer Service:

  • Providence hospitals and clinics
    (Toll–free long–distance) 866-747-2455
    Mon.–Fri., 8 a.m.–8 p.m. PT.
  • Providence Health Plan
    Online premium payment is available for our Providence Individual and Family Plan or Portability members only.
    (Toll–free long–distance) 800-878-4445
    Mon.–Fri., 8 a.m.–5 p.m. PT.

Our Financial Assistance Team

If you are unable to pay your bill and meet certain criteria, you may qualify for financial assistance (free or reduced–cost care). To apply, please call Providence Financial Assistance.


Learn more about Medicare coverage.