Customer Service Contacts at Providence
Self-service Billing and Payment Options
Please utilize MyChart for convenient self-service options to pay your bill, as well as an option to connect through email with our customer service team. If you do not have MyChart, feel free to call us at the numbers listed below.
Billing Customer Service
If you have questions about your hospital or clinic bill, please call Billing Customer Service
Providence Hospitals & Clinics
(Local - Portland metro area) 503-215-4300
(Toll-free long-distance) 866-747-2455
Monday-Friday, 8 a.m.-6 p.m.
Providence Health Plan
Online premium payment is available for our Providence Individual and Family Plan or Portability members only.
(Local - Portland metro area) 503-574-5791
(Toll-free long-distance) 800-878-4445
Monday-Friday, 8 a.m.-5 p.m.
Our Financial Assistance Team
If you are unable to pay your bill and meet certain criteria, you may qualify for financial assistance (free or reduced-cost care). To apply, please call Providence Financial Assistance.
(Local - Portland metro area) 503-215-7575
(Toll-free long-distance) 855-229-6466
Monday-Friday, 8 a.m.-5:30 p.m.
If you have questions about Medicare coverage, please call 800-633-4227 or visit medicare.gov