Customer Service Contacts at Providence

Self-Service Billing and Payment with MyChart

Use MyChart for convenient self-service options to pay your bill, as well as an option to connect through email with our customer service team. If you do not have MyChart, feel free to call us at the numbers listed below.

Billing Customer Service

If you have questions about your hospital or clinic bill, please call Billing Customer Service:

Providence Hospitals & Clinics

(Toll-free long-distance) 866-747-2455
Mon.–Fri., 8 a.m.–8 p.m. PT.

Providence Health Plan

(Local - Portland metro area) 503-574-5791
(Toll-free long-distance) 800-878-4445
Mon.–Fri., 8 a.m.–5 p.m. PT.

Our Financial Assistance Team

If you are unable to pay your bill and meet certain criteria, you may qualify for financial assistance (free or reduced-cost care). Learn more or call Providence Financial Assistance.

(Local - Portland metro area) 503-215-7575
(Toll-free long-distance) 855-229-6466
Mon.–Fri., 7 a.m. to 5:30 p.m. PT.


If you have questions about Medicare coverage, please call 800-633-4227 or visit