Rachel A. Ballou, DO

I have always felt that staff and my doctor are helpful and are never rushing through any questions I might have.

Dr. Ballou is wonderful, such a caring and knowledgeable person. I feel very fortunate to have her as my PCP.

I made my appointment on line but it didn't actually make an appointment so I had to call at the last minute to get in. When I called they made the appointment for the next day. My Provider didn't have an opening, but Dr. Ballou did, so I went to see her. She was great.

Always a pleasant experience with Doctor and staff....very happy with Care Team....they always do a Good job....

Dr Ballou is open minded and shows respect and friendliness

Extremely good experience

I am very happy with this provider.

Great appointment

Dr Ballou is very much concerned about my health and gives good advice. She also provides options I may look into

I have had the same provider for a number of years and I just am absolutely crazy about her she is one of the sweetest most caring and smartest providers you have and you and I are both so lucky to have her but due to the fact that she is so good I feel she is overworked as it has gotten harder and harder to get appointments sooner with her. I feel like maybe you should hire more good providers so they can share the work so I don't have to wait three months to see her. She is amazing though and truly worth the wait.

Great experience. I felt heard, she answered all my questions and treated me with respect

Dr Ballou is very empathetic to listen to my wife's multiple issues. My wife feels well cared for.

Care is excellent

My health is always important as always.

Mostly good

She treats people with respect, very personable and puts me at ease. Listens to my concerns and is very knowledgeable. Good Doctor.

Always informative and helpful

She is an excellent doctor.

I appreciate that Dr Ballou listens to my concerns and allows me to make decisions about pharmaceuticals and course of care.

Dr Ballou has been my provider from the start she is very good she listens to me we know my health we're working together with it I will always come see her if I need to if I don't need to see her I can text her she will text back I referred a lot of people already to her who are her patients now

Good

Dr Ballou is one of the best doctors I have ever seen. She listens very well and never rushes through the appointment. She always looks for solutions to my concerns, never dismissive at all.

She was excellent at getting my prescription in at the pharmacy right away, and both accepting why I had run out, and being firm in a kind, caring way, about wanting me to talk to her before changing my dose on my own again in future. She was interested in who I am as a person. I felt proud of myself and happy to meet her, which are the best feelings I could have wished for meeting a new doctor. That's more than trust; it's enjoyment.

Friendly, courteous, competent.

Dr. Ballou is an excellent provider and should be commended.

Appreciate the help I got from Immediate Care, the ER and my medical team. They figured out my medical problem and took good care of it. Including making sure there was follow-up.

Dr. Ballou is a very professional and considerate person. She always listens to my concerns and addresses them with solutions when she can. I'm very happy with her. I know it's not her fault, but it's very hard to get an appointment within a 3 month timeframe. Over all though she's a great Doctor and professional person.

Dr. Rachel Ballou and Helene are the friendliest ever. I look forward to seeing them. They are extremely easy to talk with, their caring is the BEST. The experiences I have with them is definitely the BEST.

My provider remembers who I am and I feel taken care of mentally emotionally and physically I have never had such a great experience with any other provider

Just always listens to me and makes me feel safe and understood, I can trust her.

She's very interactive, knows your file when seeing you & makes you feel comfortable.

Wonderful

Dr. Ballou is the best physician I have ever seen. She listens, talks with me, has a plan of action, is kind, caring, truly an exceptional individual and doctor. I feel blessed to be her patient.

Had great experience, love Dr Ballou

I am enjoying having Dr. Ballou as my primary care physician. She is the first one that I have actually been able to get into see on an immediate need. She takes the time to ensure I am aware of concerns and the treatment for them

Great listener, I felt heard, and I feel like Dr Ballou and I are on the same page when it comes to managing my health.

Dr. Ballou is an excellent doctor. She listens intently and is very thorough. You can easily tell that she really cares about her patients!

I have a great doctor! She takes very good care of me. She is very busy!

This Dr listened to me and helped me. Thanks.

Friendly and caring.

Excellent, pertinent, friendly, respectful dialogue.

Dr. Ballou is an exceptional practitioner. I am lucky to have her. Generally, I have been very impressed with providence care, both at this clinic and Hawks Prairie, where I take my dad, as well as at St. Peter's. I have been less impressed with some of the front desk staff people, who I believe could have shown more courtesy and caring.

Great experience

Dr. Ballou has always been professional, non-judgmental, and open. She has listened to me and responded knowledgeably. I appreciate her care and consideration and have recommended her to my wife and others who were looking for caregivers.

Dr. Ballou is a very knowledgeable physician who cares for the best health of her patients.

Dr Ballou and her staff listen to my concerns and provide good solutions to my questions. They really listen to me.

My doc is great and I think she cares about me. She is overbooked and can't spend enough time with me though.

I have always been pleased with Dr. Ballou, service very good customer service and bed side manners. Her staff very friendly nice and polite. Dr. Ballou has always been professional. ( Very knowledgeable ). Remind me of the Doctor's we had years ago. Her abd her staff was and is awesome .

Everything was excellent!! Top notch!!!

Was a very professional yet just enough Personal Touch by the triage nurse and the doctor in discussing my concerns and questions regarding my health I appreciate it they looked many eye and answered me with good firm conviction and great knowledge. I left there feeling very informed and supported by the doctor who attended me in the nurse who received me in the front desk who confirmed my appointment.

She's great.

Dr Ballou is very knowledgeable, caring, professional, and courteous.

She is outstanding ....such a good listener

I'm pleased with all interactions during the visit.

My doctor is wonderful. VERY caring.

It was satisfactory

Dr. Ballou (?) is absolutely amazing! She always communicates in a respectful, caring, and sweet tone and seems to really connect with her patients. I am so glad she has been my healthcare provider!

Dr. Ballou is a wonderful human being. She is extremely comfortable to be around, very knowledgeable, reassuring and overall pleasant to be around. She puts in her whole effort for her patients.

Everything went well

Dr Ballou was very attentive, explained everything she was going to do, and made time for me to ask questions - always a great experience with her!

Dr Ballou is Awesome!

I have always received excellent service with my health care team.

All's good.

Dr. Ballou is great. You can tell that it is important to her that her patients feel heard. She listens, discusses options, reviews choices and makes sure you are feeling good about everything before the appointment ends.What I think is also important is that she isn't shy about letting you know when you may be mistaking symptoms for something more serious and need to step back. Then orders bloodwork just in case and for reassurance. She really is amazing.

Dr. Ballou is an outstanding, skilled and caring physician

Professional compassionate care. All staff extremely professional. Always helpful!

Was very satisfied with this appointment, didn't feel rushed like an assembly line like in the past.

I've always had good experiences with Dr Ballou and her medical team.

Friendly and understanding. Giving reasonable guidance.

I absolutely love Dr. Rachel Ballou. She listens and explains everything to me proficiently.

Dr. Ballou was the best doctor I have seen in years. She was attentive, caring, asked all the right questions, and was a pleasure to visit with.