Rachel A. Ballou, DO

Dr. Ballou is an excellent doctor. She listens intently and is very thorough. You can easily tell that she really cares about her patients!

Great listener, I felt heard, and I feel like Dr Ballou and I are on the same page when it comes to managing my health.

This Dr listened to me and helped me. Thanks.

I have a great doctor! She takes very good care of me. She is very busy!

Friendly and caring.

Excellent, pertinent, friendly, respectful dialogue.

Great experience

Dr. Ballou has always been professional, non-judgmental, and open. She has listened to me and responded knowledgeably. I appreciate her care and consideration and have recommended her to my wife and others who were looking for caregivers.

Dr. Ballou is an exceptional practitioner. I am lucky to have her. Generally, I have been very impressed with providence care, both at this clinic and Hawks Prairie, where I take my dad, as well as at St. Peter's. I have been less impressed with some of the front desk staff people, who I believe could have shown more courtesy and caring.

Dr. Ballou is a very knowledgeable physician who cares for the best health of her patients.

Dr Ballou and her staff listen to my concerns and provide good solutions to my questions. They really listen to me.

I have always been pleased with Dr. Ballou, service very good customer service and bed side manners. Her staff very friendly nice and polite. Dr. Ballou has always been professional. ( Very knowledgeable ). Remind me of the Doctor's we had years ago. Her abd her staff was and is awesome .

My doc is great and I think she cares about me. She is overbooked and can't spend enough time with me though.

Everything was excellent!! Top notch!!!

Was a very professional yet just enough Personal Touch by the triage nurse and the doctor in discussing my concerns and questions regarding my health I appreciate it they looked many eye and answered me with good firm conviction and great knowledge. I left there feeling very informed and supported by the doctor who attended me in the nurse who received me in the front desk who confirmed my appointment.

She's great.

Dr Ballou is very knowledgeable, caring, professional, and courteous.

She is outstanding ....such a good listener

I'm pleased with all interactions during the visit.

My doctor is wonderful. VERY caring.

It was satisfactory

Dr. Ballou (?) is absolutely amazing! She always communicates in a respectful, caring, and sweet tone and seems to really connect with her patients. I am so glad she has been my healthcare provider!

Dr. Ballou is a wonderful human being. She is extremely comfortable to be around, very knowledgeable, reassuring and overall pleasant to be around. She puts in her whole effort for her patients.

Everything went well

Dr Ballou was very attentive, explained everything she was going to do, and made time for me to ask questions - always a great experience with her!

Dr Ballou is Awesome!

I have always received excellent service with my health care team.

All's good.

Dr. Ballou is an outstanding, skilled and caring physician

Dr. Ballou is great. You can tell that it is important to her that her patients feel heard. She listens, discusses options, reviews choices and makes sure you are feeling good about everything before the appointment ends.What I think is also important is that she isn't shy about letting you know when you may be mistaking symptoms for something more serious and need to step back. Then orders bloodwork just in case and for reassurance. She really is amazing.

Was very satisfied with this appointment, didn't feel rushed like an assembly line like in the past.

Professional compassionate care. All staff extremely professional. Always helpful!

I've always had good experiences with Dr Ballou and her medical team.

Friendly and understanding. Giving reasonable guidance.

I absolutely love Dr. Rachel Ballou. She listens and explains everything to me proficiently.

Dr. Ballou was the best doctor I have seen in years. She was attentive, caring, asked all the right questions, and was a pleasure to visit with.

This provider seems care about my health very much, very friendly and warm. Explain the way I understand what is my problem. Good doctor.

My provider is always interested and concerned with my health problems. I appreciate her checking up on visits with other providers as needed.

Dr rachel really listens and provides feedback and potential solutions to the medical issues. She offered discussion time between medical visits to the practice to check in. Which I have never had happen before.

Always receive great care

I felt she gave me all the time I needed during my appointment

Very helpful, and great attitude all the times.

Really all good.

Rachel listens and tries to imagine. She asks probing questions to get details. She looks at what I think she needs to see. She makes recommendations and asks my opinion, then reminds me of our to do lists. She always says she wants all the details and listens to the answers.

My provider is excellent

Everything was good

Always excellent

Excellent care, Thank you

I feel very well cared for under my current doctor and her staff.

Always knows my medical history and very understanding.

Dr. Ballou is not only a thoughtful and conscientious provider, but she actually listens to what her patients have to say and wants to engage with them. I can't say enough about how wonderful she is as a doctor.

I have had nothing but great experiences with my health care provider. I feel she truly listens, cares and wants to help!

Very good care, good listener, compassionate care, good follow up.

I absolutely love my provider. She is easy to talk to and listens. She is the best, I appreciate her.

Excellent provider. She is so kind and genuinely cares about her patients needs. She listens and understands your concerns. I highly recommend her.

Great

Great Doctor, very caring and understanding

Always care about health care needs.

All experiences have been excellent.

Excellent provider. Very happy I found her and look forward to my visit. She always listens and offers professional comments and advise

Was really happy about how she listened to my concerns and gave me a plan to make it better and improve my health

She treats me like a friend and listens. She encourages questions. Offers thoughtful solutions. She turned down her lighting for my sensitive eyes. Knowledgeable and caring.

She's amazing, knowledgeable and kind, often with excellent advice.

My care has always been professional and caring.

I have come to the Lacey clinic for many years and have been very satisfied with the services they provide.

Dr. Ballou is outstanding. Great bed side manner. Very, Very thorough! I've mentioned to quite a few people if they need a physician, she's the one to go to! Dr. Ballou is an amazing asset to Providence!!

Takes whatever time is necessary

Dr. Ballou is professional, kind, and listens to my concerns.

She takes time to listen

Dr. Ballou is a new primary care provider and it takes time to learn each other and build trust. I really like Dr. Ballou. We are a good match. It feels like she really cares about her patients and how they're doing!! Thank you, Dr. Ballou!!=

Great provider! I felt heard, etc!

I do love my Doctor, she is the best

My lab results go to my chart and my provider sends me a message once she reviews the results. She never seems rushed and is very thorough.

Very good Doctor. Was very satisfied

Dr Ballou is a kind, compassionate and knowledgeable provider. She listens well and is very easy to talk with.

My care provider was thorough and listened well.

She is a very good doctor and I will definitely keep seeing her

Warm demeanor , concern, asked pertinent questions.

Everyone was polite, professional and respectful, especially my Dr. I feel confident having my medical care and wellness plan in her hands.

All was good. I would change only 2 things:1. A shorter drive to my doctors office2. I wish I had a doctor that specialized in elder care. I am not confident that my current doctor has an in depth knowledge of the issues that are common with women my age: 66 years

I absolutely love my PCP. She listens to me and is a wonderful doctor. I really appreciate that.

I have fought to keep Rachel ballou as my doctor she is caring she is serious about her work she takes the time to listen to you she does not make you feel like you're an inadequate or just looking for sympathy she understands how you feel in my opinion she is the greatest asset to Providence family care please do everything you can to always keep her there

Dr Ballou is exceptional. I'm so glad I have her for my PCP

Dr. Ballou is an outstanding physician. She is kind, compassionate, and extremely intuitive. Dr. Ballou diagnosed a condition that other physician's in your institutions missed. I completely trust her. My quality of life has improved immensely under her care. Dr. Ballou represents Providence at its highest standards.

I've always received excellent care here. The staff are great and very professional. The physicians I've seen have been great.

Was a good session. She listened to my concerns & dealt with them respectfully & made Mr feel at ease.

Very good

She had good caring conversations with me about my situation.

She listens to my input, very considerately.