Vanessa Franco, PAC

I did not get the impression she was listening to me . When I asked for a referral to my allergy doctor , she asked why I needed to see an allergy doctor . If you were to ask my allergy doctor you would find that I have severe allergies and rate probably within the ten worst conditions .

Everything was good

My experience was very good

Vanessa's very thorough in my pre-op exam

The whole experience felt rather pointless. Granted, I am in good health for my age. But the result of the office visit was simply to order some blood work. It would be more effective to order the blood work first and go over the results together. I got basically nothing out of this visit.

Vanessa recorded all of our conversation. She then left for 20 minutes to talk to a doctor. She came back with the doctors answers

Very helpful visit. Lab tests were ordered. I am now waiting for results.

Excellent care

Always receive excellent service from Dr Franco and Dr Garcia

Vanessa Franco, PA, far exceeded my expectations of genuine care.

No bad experiences

I'm a fairly new patient of Dr. Alias. She was on vacation when my ultrasound results came in, indicating a blood clot, so Vanessa was the PA assigned to let me know. While she was very professional, she seemed confused about items (prior blood work, procedures, prescriptions) that are in my files. The course of treatment changed several times that evening. I appreciate that she followed up with new instructions that same evening, but it left me wondering if anyone knew what I should be doing (take blood thinners or go to the ER). Every appointment I've had in your practice (labs, pathology, doctor's office, radiology) have been 30-60 minutes late in starting. I respect your staff's time and I show up on time or early - but I feel that there is NO respect of the patient's time. It's disappointing.

Vanessa was amazing . Very attentive & knowledgeable . Never felt rushed . She listened with interest . Extremely friendly & approachable . She loves her job It shows . She cares and that's Important . Was actually the best visit I have had in a long time w all care professionals .

Always have had the best experience without a doubt.

Everything was easy and on time, thank you!

This visit was fir a preop for my eye surgeon.

Excellent care and professionalism.

OUTSTANDING PA!!!!!!!!!!!!!!

I appreciate the extra needed time that was spent to properly diagnose my situationThe PA, she is a truly a very professional person and the holds my concerns paramount

This was a wasted appointment. There were no test results to go over, and the medication recommended by the specialist for arthritis couldn't be approved. She asked a bunch of basic questions, and they scheduled another appointment th following week.

Everything was very good, as usual.

Excellent

This was my prop visit. She was very thorough and explained everything well.

Very accommodating and listen. She does somethings more and beyond. Looks very young.

This last visit on May [Date] was probably the best I had because of the time spent with me, did not feel rushed

I am always satisfied with the care I received at St. Jude. Thank you

Me gusta mucho ST Jude Heritage Medical Group parami son excelentes en todo lo que hacen I Love that place

She also wrote excellent notes in myChart.

I had a very good experience with my provider. She was professional, thorough, listened to my concerns, asked the right questions, knowledgeable and kind.

Extremely good every time !

The St Jude medical group has always been there for my health concerns.

The PA was excellent and I will request her when I don't see the MD

She was very professional and respectful

I appreciated that I got an appointment 2 days after I called

Excellent

Very pleasant first time interaction with this PA.

She answered all my questions

Vanessa PA demonstrated that she has 'heart' in her care for the 'whole person'

So far they have been wonderful

Very helpful.

The ease of communicating with this and all providers within this office is outstanding

First visit, impressed with her questions and caring attitude, with follow p questions

Just started with the care provider in January, so I don't have much experience with them yet. So far, it has been very good.

Very good experience

Dr. Alias or Dr. Franco along with the medical assistance at this office have all been so pleasant, helpful and provided clear instructions. Thank you.

The care provider was friendly, had previewed the medical record from my recent annual physical with another provider and asked good questions about my history given that she was filling out a form to indicate I was healthy enough for cataract surgery in a couple weeks.

She is wonderful Doctor and person

Good!

My visit was a good experience ,thank you

It was my first time seeing Ms Franco and she Immensely made me feel very comfortable. I felt she was very easy to talk to and she reviewed all of my information and discussed things with me in a way that was very easy to understand.

I am happy with this medical group and the care I receive.