Serena Lam, MD

She has been my provider for 7 or 8 years. I try not to see anyone else because this provider knows my history intimately. If any tests ever need attention she contacts me. I was houseless earlier this year and she found a social worker for me to help on her own time. I've never had a provider that understands me and always sees my humanity. Being impacted by mass incarceration and I am on a long term methadone maintenance program she has never stigmatized me like most other healthcare professionals. I wish all doctors were as professional and empathetic as Dr. Lam

Pretty good

Always feel confident and cared for after seeing Dr. Lam. I have received excellent care.

Excellent professional service

Very good

Dr. Lam is an exemplary physician.

Dr. Serena Lam is a culturally relevant provider for the many Chinese elders living in the beacon hill community. Thank you, Dr. Lam

Good experience and helpful health tips from the doctor

Dr. Lam is an incredible physician.

I love seeing my provider and her MA

Dr Lam is very attentive during my visit..

I'm impressed by this provider

It is always happy to see / talk to Dr Serena Lam during visit or communicating via mychart.She always listens to my concerns and provided advice or recommendations. She is very accommodating, shows compassion and good bedside manner. She and her team is really good . Thank you.

I find Dr. Lam extremely easy to talk to. She is a great listener and attentive to me as patient. I'm very lucky to have her as my doctor.

Dr Lam is excellent always caring always gives me enough time to speak never interrupts. Very concise and clear when explaining things to me. Great care. Always great visit

Dr. Lam is delightful. Keep her around!

The best doctor.Dr.Lam hank you so much,.

Good

Dr Serena Lam is an excellent physician. She is difficult to schedule an appointment with that is timely.

I always appreciate sharing health discoveries with my doctor and Staff At PMC.

I always feel very comfortable discussing my health with Dr. Lam. She always listens and addresses my concerns with compassion, clarity, and respect.

I have been with my provider for 12 years!! Very happy

The care provider did a excellent job and was attentive and professional.

Dr Lam is the best Provider I ever have. She listen to your needs, concerns, and worries. She always take time to her patients which is what I like the best.

She's always very helpful and willing to listen and takes what you say seriously and thoughtfully.

Dr.Lam has been very active in my care as a patient and I never felt gaslighted/dismissed.

Great care!

Very good experience

Good

She really took the time to listen to my questions and answer them

Love Dr.Lam and her amazing assistant. Hands down the BEST