Vincent T. Chan, MD

Dr. Chan arrived 9 minutes late to a 20-minute appointment and still ended the visit on time, effectively cutting the appointment in half. During the visit, he did not answer my questions or explain the pros and cons of the options available to me. Instead, he said he would send a packet containing the information. No materials were sent. When I followed up, a nurse sent a one-page document that did not include the information I requested. When I asked again, she was unable to provide it, and it appeared the detailed information Dr. Chan referenced did not exist.Overall, it felt like he did not have the time or interest to discuss my concerns. He arrived late, ended promptly, and redirected my questions to materials that were never provided. The experience was negative, and I would not recommend this provider. I left the appointment without the understanding I needed and will have to consult another provider to get it.I cannot say whether this is a consistent pattern, but based on my own experience and similar accounts I've seen in other reviews, it does not appear to be an isolated incident.

He seemed pretty rushed and uninterested. Didn't provide any aftercare instructions

The doctor I was evaluating was fine. He seemed very competent. It was just the first time I felt rushed during the exam period.

Very devoted doctor and respectful

He seemed to be rushed or preoccupied,, although he was very knowledgeable and efficient with his treatment . I didn't feel my questions about chronic sinus symptoms would have been appreciated or taken time for.

I've seen this provider twice. I'm in and out so fast and while I feel his judgement is sound, I don't feel like he's seeing me, I feel like I'm on an assembly line.

The doctor was in a hurry and did not take the time to really explain or listen but instead tried to leave in a hurry

It's all good

He is very busy and it can be a struggle to get an appointment. However, no one else has his expertise and compassion.

It was good

Yes I am very love it

Dr Chan addressed my biggest concern right at the start, which made my relax. He is articulate, patient and seems to have the innate ability to assure the patient that he understands.

Everyone came together. I've never breathed this well in my life. Thanks to everybody

Very happy with Dr. Chen's care.

Good care provider

Everyone is always so helpful and knowledgeable

Very prompt made me feel important so true concern of my condition

First time with this provider. He was very good. Initial referral appt was way too far away. After calling to check on any waitlist, they hadn't realized I needed it to get more serious surgery next. They then were highly responsive and helpful. Referrals should include indications of importance, otherwise a patient is just a number to plug in with no consideration of need/priority. Better system with better consideration for patient.

I think Dr. Chan is knowledgeable, compassionate, and friendly. However, he has so many patients & Is always busy. This past visit, he was actually a bit rushed. He was almost backing out of the door because he was in a hurry to get to the next patient. I even forgot to ask him a question. He's terrific about answering questions on MyChart, anyway (or his nurse is!).

Very helpful would recommend

Great

Everything went well for this first visit.

Explain everything to where I understood it well.Everyone was very nice.

I felt very nervous ahead of my appointment, but Dr. Chen quickly put me at ease. He was able to show me what the problem was and explained my diagnosis in terms that were easy to understand. I appreciated that he offered suggestions for at-home remedies and explained what surgical treatment would be involved if I need to pursue that option in the future. Overall, a quick and painless visit with a kind and knowledgeable provider.

Good

Friendly, attentive, full of energy, good assessment skills, able to explain assessment findings in plain English, recommends next steps, willing to negotiate acceptable treatments.

I had my hearing checked and receive great information Dr Chan was amazing. And the receptionist at check-in was awesome

Dr. Chan is, I think, the best ENT surgeon in town

Thank You Dr.Chin and staff,I am always treated with good care and respect. I truly.appreciate it. My family is very happy with Dr.Chin and all the staff that has worked with us. Keep up the good work!

He was very friendly and professional, and seemed very competent, but he didn't really seem to have time to listen to all of the ENT symptoms I am exoskeleton and give options for care overall, though he did for the nasal passages. It felt like he didn't have the time to be present long enough to consider the whole picture and assess underlying causes to find remedies.He was also distracted by the new layout of the office where the chair didn't move or gave the equipment he needed to use, which was not at all his fault.

I had to travel from Alaska and the providers were very accommodating and understanding of my situation.

Booking was easy. It felt like the exam was cursory, but the provider was confident and helpful with additional medical questions.