James L. Lau, MD

Dr Lau is very knowledgeable and understanding.

Outstanding

Dr. Lau and team are alway prompt, courteous, and caring. The atmosphere in the office is friendly and familial. These characteristics of a well-run office help give me confidence in my medical team when facing a difficult medical condition.

Dr Lau and team was thorough and caring. Follow up care was scheduled promptly. I appreciate their support!

All good

Dr. Lau is a very knowledgeable and respectable urologist, I definitely recommend him to all the people whom I know.

Dr Lau is thorough and takes the time to explain and answer. He has compassion. Nurses are wonderful, as are the front desk team.

Good

Extremely professional and caring staff and physician.

Excellent

Dr. Lau is a wonderful doctor and he listens very closely to any questions we have and usually provides an on the spot answer. The front office staff at Dr. Lau's office is fantastic, always quick and very thorough. They welcome you very nicely and provide answers to any questions that you have. They are GREAT!

Very good

I have always had great care with this provider, he did a surgery on me and it went very well. I'm very pleased

All good!!

Did not address the questions posed in the patient visit summary. Would have been helpful.

Good experance @the office

Dr Lau is the best. And all the people in the office are very nice

Office staff is friendly and helpful and upbeat! Very refreshing. Dr. Lau is upbeat as well and very thorough..

Will leave overall feedback later. Overall positive feedback. Sometimes not enough time at primary care visits to explain all that is going on, and then it's hard to get an appointment right away after to finish taking care of medical and mental needs. Thank you for the care I receive through Providence. Almost everyone has been very helpful and kind.

He successfully removed a malignant tumor in my kidney and continues to do follow up monitoring. I trust him implicitly.

Dr. Lau is very pleasant and easy to talk to. Is very knowledgeable always makes me feel at ease. Receptionist's are kind and pleasant. Every one in the office are all courteous.

All good

Dr. Lau is very knowledgeable about urology issues. He has answers! He is kind and easy to talk to.

All good experiences with all my visits with Dr. Lau and associates.

No comments. Dr. Lau is businesslike and doesn't waste a lot of time, but he also doesn't really explain the reason for concern if what we're treating-a bladder that doesnt empty completely. Why is that a concern? He never explains.

Excellent

Good listener and heard my concerns.

My appointment was a follow-up from surgery. Dr, Lau is great! He checked my incisions and asked about urinary control. The appointment seemed routine and very fast. I think the necessary subjects were covered. The appointment was pretty fast but having a little more time to explore questions would be welcome.

Very good experience Dr Lau treated me very well with my treatment

He's a very caring doctor!

Great communication, great office staff. The Dr was very knowledgeable and helpful.

Dr. Lou and his staff are extremely professional and very good on their time management.

Professional and courteous staff. Excellent care from my physician.

This was a first time visit with Dr.J.Lau MDAs a second referral as I was very disappointed in a visit with another Dr. In the same field. It was a Night&Day difference..My appt with Dr.Lau ,was the first..so I have left some ?'s empty...as thing are still in the works.. I am very happy with Dr.Lau,MD and hope to continue this good relationship I feel that I have with Him. Office in general... Service was very good.

Dr Lau treated me very well I am happy to have him for my Urologist

Not a bad thing, everything was fine, I am glad that you were there as angels very well done work.

Always a positive experience

Dr Lau is excellent. He always explains things very well and is responsive to any questions I have. I have complete confidence in him

Very helpful

EXCELLENT CARE!!VERY CARING AND THOROUGH

Always a good experience and very good care

He is very knowledgeable.excellent care

Excellent

Great staff and Dr

Took the time to fully explain treatment options.

Dr Lau and his staff are always cordial and professional

POSITIVE EXPERENCE WITH DR' LAU

Dr. Lau is very conscientious about his follow up for me.

All good, very attentive

Good

Very good

I was very satisfied with the care I received.

Dr Lau is communicative and attentive.

This appointment with Dr. Lau was to do a checkup before my surgery on April [Date]. My life partner also was able to join me with Dr. Lau and she had several questions which Dr. Lau answered very precisely. It all went very well.

Excelllent care..

I've been Providence/ Q of V client for a couple years. I was scared when I left my old Urologist (prostate cancer). Very soon had emergency & met Dr Lau. He was the answer to my prayers and problems then and since! He gained my confidence from the start with his very professional manner and obvious expertise with respect to my (very not good) problem. I would recommend Dr Lau and this whole office to my sons..and anyone else. A really great team that have made all my visits pleasant and worthwhile.Thank You Providence

Everyone was very nice and professional.

Superior care

All good.

I'm satisfied with the care/ consultation .

Always a good experience.

Ve helpful and very positive doctor

Definitely James Lou is a great doctor

New patientfirst time visit with Dr Lauexcellent experience

Made good use of of our time and repeated important information

This office Doctor and staff are very aware of needs and answer questions promptly

Always good

Dr Lau was lovely, educated, intelligent and funny. Really liked him

The visit was fast, and I'm the kind of person that needs time to process thoughts and information, and give lengthy answers.

Very Good

Excellent

Dr Lau is excellent

Great service and knowledgeable professional

It was very good

Dr. And assistant as well people in front desk are awesome.

Very good

Great staff and Dr

From the moment I walked in the office the receptionists beamed with smiles (Which is unheard of these days)The Doctors assistant was as nice as she was knowledgeable The Doctor was a breath of airShowed me respect, concern, and assurance

Dr Lau is great. He listens to my concerns and always gives cc me an excellent analysis of my case. I think he is the best

I am very happy with Dr. Lau.

Very good experienced

Dr. Lau was very professional, caring and listened to what I had to say.

Dr Lau always is friendly and professional. I feel my care is in good hands

Great

Great experience!! I used to go to Ole health and I didn't have good service. No appointments at all and I was told I have cancer and my appointments were too far out. I'm glad I switched to Providence and my doctor does care. Thank you!!

Very good

Ease of check in

Dr. Lau is very knowledgeable and gave me choices on how to deal with my concerns, choices I didn't know were possible. He is going to proceed with the best option.

Dr Lau and his team are wonderful

All good

Thank you for all the help and great care I have receivedespecially my hospital stay

Xlnt doctor

Always a good experience