MyChart Single Sign-On Frequently Asked Questions
This will improve the patient experience so you only have to remember one login, and it allows for greater medical record security, compliance and improved usability.
No, your old username and password will not change.
If you forget your password, you can click “forgot password” and the system will send you an email with a verification code, which will allow you to reset your password.
If you forget the username, you can click “forgot username” and the system will send you an email with your username.
Yes, all your MyChart related functionalities will remain the same.
Activation codes expire after 45 days. If your activation code is not working, you can call the Patient Engagement Center at 833-395-2035 for help.
Single sign-on has removed the care location drop down as that was confusing. Now patients can simply sign in using their username and password to log in.
Input either the username or email you used when you created your account.