Person getting an IV infusion

Infusion Pharmacy

At Providence, our priority is patient safety, patient satisfaction and quality clinical outcomes. Our pharmacists have specialized experience working with patients in the areas of infectious diseases, oncology, nutrition support, pain management and specialty infusion medications.

At Providence, we understand you might feel overwhelmed and uncertain about the prospect of undergoing infusion therapy at home. But you can rest assured that our pharmacists, nurses and dietitians are highly experienced in caring for patients who need infusion therapy for infections, nutrition, pain management, cancer treatment and more.

Before you start infusion therapy at home, our clinicians will complete an assessment to confirm that the service will work well for you. We’ll make sure you have the right equipment and understand how your therapy works. And we will teach you and your care partner how to use the infusion equipment so that you are comfortable with the process.

Infusion nurses, pharmacists and dietitians are specially trained to monitor your progress to help achieve your treatment goals. Whenever you have questions, we are here for you with the answers. 

We provide a wide range of infusion therapies, from IV antibiotics and hydration to IV nutrition and other prescribed IV therapies. We also offer specialized nutrition therapy for children and adults who require tube feeding.

Our therapies include:  

  • Antibiotics, antivirals and antifungals 
  • Enteral feedings via Peg, NG and J-tube (tube feeding) (link to https://www.providence.org/treatments/enteral-therapy) 
  • Entyvio 
  • Factor products 
  • Filgrastim (pediatric) 
  • Hizentra 
  • Hydration 
  • Hyqvia 
  • Intravenous immunoglobulin 
  • Monoclonal antibodies 
  • Other biologics 
  • Ocrevus 
  • Pain management for cancer, post-op and end-of-life pain  
  • Parenteral nutrition (IV nutrition) 
  • Remicade 
  • Subcutaneous immunoglobulin 
  • Tysabri (ambulatory suite only) 

At Providence Home Infusion and Pharmacy, our goal is to make your infusion therapy comfortable, efficient and successful. Our clinical pharmacists, infusion nurses and registered dietitians work closely as a team to coordinate your therapy and take the best possible care of you.

Our clinical pharmacists assess, prepare and dispense medications and supplies as well as recommend therapy options and monitor your response to your treatment.

Our infusion nurses train you and your caregivers to confidently and safely administer infusion therapies. They assess your treatment needs along the way and follow up with you for lab draws and dressing changes.

Our registered dietitians follow patients who require parenteral nutrition and tube feeding. They provide training, support and frequent nutritional assessments. They also partner with your pharmacist, nurse and physician to maximize your overall nutrition. 

Videos

For your convenience and peace of mind, we offer step-by-step instructional videos for your home IV therapy and enteral therapy. If you are not familiar with some of the terms used in the videos, please review our glossary

IV Therapy Video Library

(To view all videos in this library, select the menu option in the upper corner of the video.) 

Enteral Therapy Video Library

(To view all videos in this library, select the menu option in the upper corner of the video.) 

Please contact us if you have questions or need additional information. 

Glossary

Ambulatory infusion suite — A freestanding infusion location where you receive infusion and nursing services. Providence Infusion and Pharmacy Services has ambulatory infusion suites located in various cities in Washington and Oregon. Please call the appropriate pharmacy below to identify the suite closest to you.

Care plan — An outline created by your care team to help you feel better and function at the highest level possible. Your care plan is based on your specific diagnosis and carefully tailored to meet your unique needs and wishes. Your doctor, pharmacist, nurse, dietitian and caregivers may be involved in the creation of your care plan. 

Disease state management — The approach taken to manage your illness and improve your quality of life. Disease management may include checkups and careful monitoring of your treatments. The goal of disease management is to minimize the effects of your illness and help you feel better.

Enteral infusion — A nutritional product that is given through a tube directly into the stomach or large intestine.

Intravenous infusion — The slow, intravenous injection of medication or nutrition into the bloodstream through a catheter.

Infusion pump — A device that moves medication or nutrition into the body at a controlled rate.

IV catheter — A hollow, flexible tube inserted into the vein for the infusion of medications or nutrition.

Investigational drugs — Promising new drugs available to critically ill patients through clinical studies.

Joint Commission — An independent, not-for-profit organization that evaluates the quality and safety of care at health care organizations.

Parenteral nutrition (PN) — Nutrition that is given by IV. 

  • What is infusion therapy?

    Infusion therapy is the administration of medications into the bloodstream or under the skin. Patients who do not need to be hospitalized for other care may receive their infusion therapy in an outpatient ambulatory center or at home. Infusion therapy always starts with a prescription from a qualified physician who is caring for the patient. 

  • Is home infusion therapy safe?

    Yes. Home infusion therapy has been available for more than 30 years. Research shows that home administration is as safe as hospital treatment. 

  • How do I know if home infusion therapy is right for me?

    Trained infusion nurses carefully determine whether home-based therapy is appropriate for each patient referred to Providence Infusion and Pharmacy Services. They work closely with you, your caregivers and your health care providers throughout your treatment to see that your infusion therapy needs are fully met. 

  • How will I learn what I need to do?

    A Providence Infusion and Pharmacy Services coordinated nurse will teach you and your caregivers how to use infusion equipment and explain what you need to know about your therapy. The nurse will make sure that you understand and are comfortable with your specific therapy. 

  • What if I have a question?

    Our nurses and pharmacists are available at any time. Help is only a phone call away. Medical emergencies should always be handled by calling 911. 

  • How will I receive my medications and supplies?

    We have developed relationships with key shippers and local delivery services to ensure that you receive the best possible service. Medications and supplies are delivered directly to your home as soon as you begin therapy. We schedule weekly shipments to replace stock. Our patients do not need to worry about shortages. We do not pass along freight charges to patients for standard orders. 

  • What equipment will I need?

    Your therapy may require an infusion pump as well as medications, flushes and supplies. Our infusion nurse will explain how to use the pump or any supplies necessary for your therapy. Providence Infusion and Pharmacy Services provides the pump for your therapy. We also provide shipping materials to help you return it when your therapy is complete. 

  • Does insurance cover home infusion therapy?

    Many insurers will pay for home infusion therapy, although reimbursement amounts and other details vary by plan. Medicare and Medicaid reimbursement varies by therapy. Before your therapy begins, we work with your insurer to understand what is covered under your plan. We then share that information with you. Any financial responsibilities are explained prior to starting treatment. 

  • How is billing handled?

    Providence Infusion and Pharmacy Services will submit claims directly to your insurance company. We will bill you for any amount due after your insurer processes these claims. Billing specialists are available Monday through Friday to answer questions. 

  • What do I need to do to become a Providence Infusion and Pharmacy Services patient?

    It’s simple. Just ask your physician to call us at: 

  • Is Providence Infusion and Pharmacy Services accredited?

    Accreditation is voluntary. Some insurers require infusion providers to be accredited in order for their patients to be covered. Providence Infusion and Pharmacy Services has been Joint Commission-accredited since 1995. 

  • What about staff competency? 

    All our employees are carefully screened with background checks and investigation of credentials. Clinicians must maintain their professional licensing or certification, pass a thorough skills competency program and participate in ongoing education programs. 

Thank you for considering Providence Infusion and Pharmacy Services for your patient’s home infusion needs. We strive to exceed your expectations for ease of referral, quality of care and customer service. 

To refer a patient now, please call our home infusion pharmacy in your area:

Providence Infusion and Pharmacy Services provides home infusion services to patients in Washington, Alaska, Idaho, Oregon, Montana and Southern California. We can coordinate patient transfers to anywhere in the United States.  

Providence Home Infusion is a state-licensed pharmacy and fully accredited by the Joint Commission. We are a nonprofit provider, and we contract with most major insurance payors.