Terrence J. Austin, PAC

Great people

Everyone is great. Never had a bad experience at Florence Family Practice. T J Austin has been a great fit for me.

He had a very caring and capable dispostion.

Doc Austin and the team are great. Completely satisfied with their care.

Very good experience at every visit!!

TJ always listens to all my concerns and gets back to me in a timely manner.

I enjoyed my appointment and felt I received the care and information I needed.

He has always been nice and thoughtful. Has tried to help figure out what is going on with my various health issues and concerns.

TJ is awesome!!!

Provider & staff are always friendly & respectful. They have gone over & above any other practice I have ever had contact with. Out of area friends & relatives are amazed at how soon calls are returned & how quickly I can get an appointment. They also are stunned that I am not treated like 'case' but as a person. They all wish they could have a provider like this.

Good experience

TJ has been my health care provider for years and he is THE BEST! He really cares about my husband and myself and always spends lots of time in office visits with me. I wouldn't trade him for the world!

Always the best service and Dr. Austin is great!

All went well, nothing to critize

The provider is really good. The Providence app needs work. Contact Site Crafting to improve the app.

Excellent service, short wait time, TJ was exactly what I was looking for in a new provider to help manage my healthcare needs

I had a good experience from my care provider.

The nurse practitioner did all the work cleaning the wax out of my ear.

Totally satisfied

All good

All my appointments have been great experiences

He was very attentive and explained everything.

All good

I have complete trust and confidence in P.A. Austen

I like the convenience of the office to my home and the services they provide. I really like the staff and my doctor.

I love talking to my care giver. Can't get any better

This place is worth the drive if you live in Missoula. The same day appointments are amazing! Everyone is super nice too.

I am always well treated by everyone at Florence Family Medicine

My PA TJ Austin is very good natured and a good listener.

Excellent service

Very precise health care

All good

Love this place. Very caring and thorough.

TJ is Awesome! Any concerns or questions are taken with respect and knowledge. I look forward to seeing him and staff. I feel safe and not judged. I feel like we have a plan and are always moving in a positive way. I never have an issue with my questions not being answered.

TJ is always polite and informed

TJ Austin & I reviewed my recent medical history & concerns. We identified some areas to treat & improve on, and will be in touch to monitor the concerns.

It was a good appointment

Everyone was helpful and courteous to me. Good office visit.

Very pleased

Excellent care and close to home.

Everything was fine.

I saw TJ for a medical emergency because my regular provider was busy. I like him very much. He was concerned, knowledgeable of my medical issues and followed through with my care.

I always have very good experiences!!!

All around a good experience.

TJ Austin does a fantastic job of listening and explaining. I never feel rushed or condescended to. Although we do not live in this community, we make special trips just to see him.

T.J. Is a very qualified provider who listens intently and suggests or recommends particular care (eg, blood tests, vaccines, etc) but doesn't insist or push. He is a very considerate and respectful provider who follows thorugh either personally or via staff. Sufficient time is spent, and there is no feeling of being rushed. Excellent care by this provider.

Terrence Austin is thorough, patient, understanding, and, in my opinion one of the very best clinicians in my area.

Very good

I always have a pleasant experience.

It's a good office. Everyone we've had contact with has been great.

Always courteous and respectful

I feel comfortable with my Healthcare team.

All good

Always courteous and respectful

Very satified.

Even if my main Doc was not there the available professional always shared info with my Doc and if there was concern he'd check in with me. I have had great care.

I feel that I received the best care possible.

Love this clinic!

Always professional and friendly

TJ Austion is easy to talk with & willing to answer any health care questions that I have had.

First time seeing PA Austin and enjoyed seeing him. Excellent care and took time to meet with me. Thank you.

TJ is awesome. Very patient and listens to concerns.

TJ takes a genuine interest in my care as a patient with unique goals and needs. He does not apply a "cookie-cutter" approach many other physicians employ, leaving me just as defeated and frustrated as when I walked in. I truly feel we are a team in my healthcare journey, and that is hard to find.

Excellent

I am establishing a brand new relationship with this care provider and the clinic. All answers of this survey are based on this fact and not on any previous relationship.

Was very please with the whole office.

Everyone is always kind and dr very informative and helpful

Friendly and competent staff for sure. Always a pleasure to visit the clinic.

Friendly office in general. Calming environment. Staff is knowledgeable.

Good experience, answered all my concerns

I always have a positive experienced using my appointment.

Very good

Excellent service and care! Thank you

Best ever

TJ Austin is incredible! He's easy to talk to and listens to my concerns. He really cares about his patients and he never seems to be rushed when I'm there for an appointment with him. Wish all doctors were like him!! 10 isn't a good enough rating!

Very good experience, always!!

TJ is one of the best providers I have seen! He was very knowledgeable and extremely helpful.

Always Good

I like this place easy to get into for appointments and awesome staff and doctor.

My provider did an excellent job and I'm very happy with how he treated me.

Very informative and courteous.

I thought TJ was thorough and I appreciated his expertise and options toward getting to the bottom of my health concern.

It's always easy to talk about my medical issues with T.J. (my provider).

My providers are very friendly and up front with my health.needs thank you

My wife and I both receive care from T.J., and are unanimous in our opinion and confidence in his ability to care for our health needs. Not only is he very professional, but his is friendly and compassionate in his attending to our concerns. He listens very well, and even intuits our unexpressed concerns behind our questions and descriptions of our needs. He is able to condense and cross-references our needs with records of our history and available resources. He is well read and sensitive to "soft" data, and information that one might not expect from a health care professional. He uses it to compose his diagnosis and treatment plan. He communicates well with the staff and other professionals and specialists and appears to have good rapport with them. Overall we are very confident in T.J.'s ability to address our health care needs.

Never had a bad experience

The whole team from front desk to caregivers was great

TJ AUSTIN ALWAYS LISTENS TO MY CONCERNS AND IT'S VERY RESPECTFUL.

He is the best!

Tj and the lady who took my blood are great. I didn't even feel a thing and she was so quick.

T.J. Does a very good job. Always try to go to him.

TJ always listens to all my concerns and provides solutions to my issues

All is good, I've been cared for very well.

Very good

Excellent provider!

I have always had good experiences with the Florence office. They are very professional and helpful towards any health concerns I may have.

TJ is always respectful, thorough and helpful.

Great experience every time even though that is not where I want to be.

I enjoy my visits with TJ Austin is very professional but yet casual enough to make you feel comfortable. He's a keeper.

Call experiences have been good.

I appreciate that he takes the time to listen.

My experience was good. TJ took time to discuss my medical concerns and give me his recommendations.

Very satisfied

Always is kind and caring to my problems/needs.

Always great care and scarcely a wait!

Everyone @ Florence Family Practice seems to be excellent @ their positions. I'm always treated very well.

Good experience all around