About Us

Mission Hospital is committed to the highest ethical principles in delivering quality health care. It is equally committed to the healing mission of the Catholic Church, which provides our ministry with those social and moral principles.

Through this hospital corporation and its services, programs, and works, the leadership of Mission Hospital seeks to give public witness to the gospel values of Christ's healing ministry by providing health care to the civic and adjoining communities of south Orange County. Services provided by Mission Hospital and its employees, contribute to the central mission of healing in Christ's name.

Each person performs a significant role in accomplishing that mission by striving to provide excellent service in a manner that is compassionate and respectful. Mission Hospital assumes a leadership role in assessing and responding to the needs of the community, especially the needs of the medically underserved and disadvantaged persons.

Mission Hospital Executive Team

Seth R. Teigen, FACHE - Chief Executive

Seth Teigen serves as the Chief Executive of Providence Mission Hospital, one of 51 hospitals in a comprehensive network that provides care across seven states from Alaska to Texas.

In this important role, Seth is responsible for driving Providence Mission’s success as the premier health care provider in South Orange County through the growth of high-quality clinical services and delivering exceptional patient experience. He oversees all aspects of acute care services at the Mission Viejo and Laguna Beach hospital campuses, as well as Providence Mission’s clinics, ambulatory centers and other associated business lines.

Seth joined Providence Mission Hospital after serving as President of Franklin and St. Francis Hospitals in Milwaukee, Wisconsin, which are part of Ascension, the nation’s largest Catholic Health system. He had operational and strategic oversight of the executive teams, quality, safety, patient satisfaction, financial performance and community engagement.

For the past two consecutive years, the Orange County Business Journal honored Seth as one of the OC 500 and a distinguished member of the 2020 Directory of Influence. In 2016, Seth was recognized as one of the 50 Rising Stars in Healthcare under 40 by Becker’s Hospital Review. Additionally, he was named to the Madison In Business Magazine “40 under 40” list, and recognized as the Wisconsin Young Healthcare Executive of the Year in 2012 by the American College of Healthcare Executives.

Seth passionately serves as a member of the Providence Mission Hospital Board of Directors, Providence Mission Hospital Foundation Board of Directors, Providence Mission Surgery Center Board of Directors, Camino Health Center Board of Directors and a variety of other joint ventures through Providence Mission Hospital. He is also an engaged member of the Southern California Hospital Association, American College of Healthcare Executives, and the Healthcare Executives of Southern California chapter.

While Seth takes incredible pride in his work, he says his greatest accomplishment is his family. Seth, and his wife, Nicole, have two young boys who share his passion for golf and Wisconsin Badger sports. 

Evelyn Schlosser, MPH, MA, RN, CPHQ - Executive Director, Operations

As Executive Director of Operations, Evelyn Schlosser oversees the following essential departments: Acute Rehabilitation, Leonard Cancer Institute, Environmental Services, Facilities, Imaging, Laboratory, Nutritional Care Services, Pharmacy and Respiratory.

Evelyn's experience includes leadership roles at Dartmouth-Hitchcock Medical Center in New Hampshire and Southwestern Vermont Medical Center in Vermont. She received her Bachelor of Science in Nursing, Cum Laude, from Widener University in Pennsylvania, and served four years as a U.S. Army Nurse. Evelyn holds two graduate degrees: a Master of Arts from Norwich University and a Master of Public Health from Dartmouth College.

In addition to her nursing background, Evelyn is certified as a six-sigma black belt as well as a Certified Professional in Healthcare Quality (CPHQ).

Teresa Torres, DNP, RN - Executive Director of Quality and Patient Safety

Teresa Torres brings a wealth of experience to her role as Executive Director of Quality and Patient Safety. A native of Chicago, Teresa holds a Doctorate in Nursing Practice with a focus on Systems Leadership from Rush University. Prior to joining the Mission family, Teresa was responsible for managing and transforming quality improvement at several academic medical centers in the Chicago area.

Most recently, her work has led to significant results: improving patient satisfaction to the top tenth percentile in the nation, reducing falls with injury by 27%, reducing post-operative deep vein thrombosis/pulmonary embolisms by 33%, and reducing congestive heart failure readmissions by 23%.

In addition to her health system leadership roles, Teresa previously served as Adjunct Faculty for the Hospital Operations and Patient Experience course at Rush University’s graduate program in Health Systems Management. She is passionate and committed to teaching and mentoring the next generation of leaders and has served as a preceptor for DNP, MSN, and MS-HSM students; notably, the projects undertaken have resulted in prestigious scholarly recognition.

Melanie Spencer Wolf, DO - Chief Medical Officer

Dr. Melanie Wolf began her career in medicine after first earning a degree in Art History from UC Santa Cruz. She was inspired to pursue a medical career by the care, compassion and expertise of the physicians who treated both her parents with cancer during her undergraduate studies. As a result, she completed a post-baccalaureate program at Duquesne University and then earned her DO at Western University of Health Sciences. She was the first DO Intern at St. Mary Medical Center, Long Beach, where she was awarded both Intern and Resident of the Year in 2002 and 2004 respectively.

Dr. Wolf has been a practicing internist for seventeen years, including the past thirteen years with Monarch Healthcare. She was the Chief of Medicine at Providence Mission Hospital from 2016-2017; Secretary-Treasurer in 2019; and Chief of Staff-Elect in 2020-2021. She served as Chief of Staff in 2022.

Dr. Wolf prides herself on serving her patients with the same humanity, humility and professionalism that the physicians who treated her parents exhibited. She is singularly focused on doing the right thing for each patient and treating them and their families with the utmost dignity and respect.

Jennifer Cord, RN, DNP, MBA, NE-BC - Chief Nursing Officer

Jennifer Cord brings more than 33 years of clinical and executive leadership experience in Catholic Health care to Mission Hospital. She comes to us from Presence Health, a large Catholic health system in Illinois, where she served most recently as Regional Chief Operations, Ambulatory/Ancillary Mission Officer. Cord was responsible for oversight of clinical and ancillary departments, working closely with the medical staff and clinical leaders to bring quality, patient-centered services to the community. Prior to this role, she served as Chief Nursing Officer and Vice President of Patient Care for the Presence Covenant Medical Center ministry. She also served on multiple community Boards including the YMCA, United Way, Crisis Nursery, Lakeview College of Nursing, and Boys and Girls Club.

Cord started her career in Women’s and Children, followed by working and directing in various areas of nursing inpatient and outpatient, including designing and implementing a multi-physician home health agency, cancer center and ambulatory surgery centers. She has a Doctorate in Nursing (DNP) from Rush University, Masters of Business Administration (MBA) from Western Governors University, Masters of Science in Nursing (MSN) from University of Phoenix, Bachelors of Science in Nursing (BSN) from Indiana Wesleyan University, a Graduate Certificate in Mission Leadership from Loyola University, and Ethics Certificate from Georgetown University Kennedy Institute. She is a member of the American College of Healthcare Executives (ACHE), American Organization of Nurse Executives (AONE), Catholic Hospital Association (CHA), American Association of California Nurse Leaders (ACNL). American Nurses Association (ANA) and American Hospital Association (AHA).

Eileen Haubl, CPA, MBA - Chief Financial Officer

Eileen is a 31-year veteran of Providence currently working as the Chief Financial Officer of Mission Hospital and Mission Hospital Laguna Beach. In this capacity she has oversight for Accounting, Facilities, Laboratory, and Mission Surgery Center. Eileen began her career in public accounting with Coopers and Lybrand and still holds an active CPA license.

Eileen has a black belt in Lean methodology. She received a master’s degree in Business Administration from Pepperdine University and her undergraduate degree in Business Administration from University of Pacific.

Terri Covert - Chief Human Resources Officer

Terri Covert has been part of St. Joseph Health for more than 20 years and currently serves as part of the executive team as the Chief Human Resources Officer for Providence Mission Hospital’s Mission Viejo and Laguna Beach campuses. Covert leads the hospital's local HR team, while also serving as the liaison to the Providence HR team.

Covert began her Human Resources career as a Personnel Manager with Target Stores while completing her Bachelor’s degree in History at University of California, Riverside. After working for a third party insurance administrator in Los Angeles, she began her employment with St. Joseph Hospital in 1993 and held successive roles as an HR Consultant, HR Manager and HR Director. In 2002, Covert transferred to Mission Hospital and in 2012 assumed the Vice President role. During her time at Providence Mission Hospital, Covert completed her Master’s of Science in Organizational Development from Capella University and led to the successful creation and implementation of the hospital’s leadership development program “Center for Mission Leadership.”

Covert lives locally in Ladera Ranch with her husband, son and daughter.

Austine Duru, MDiv, MA, MHA, BCC - Chief Mission Integration Officer

Austine Duru is an experienced mission leader who enhances the integration of mission culture in ways that infuse compassion, strength and vibrancy. He most recently served as a Vice President of Mission for Bon Secours Mercy Health. His many accomplishments include, reorganizing and strengthening the Mission and Spiritual Care divisions, transitioning Community Health to better align with ministry strategy, and advocating for the establishment of an interdisciplinary team to address employee resilience and moral distress. He also oversaw the integrated and ongoing response to COVID-19 for patients, families and staff across markets, from a psycho-socio-spiritual health perspective.

Austine holds a Master of Divinity and Master of Theology from the Catholic Theological Union at Chicago and a Bachelor of Philosophy from the Pontifical Urban University, Rome. He recently completed his Master of Healthcare Administration. He is a certified chaplain with the National Association of Catholic Chaplains. Austine relocated to Orange County with his wife Rachel and three lovely children.

Brian Fuller, MBA - Director of Strategy and Business Development

Brian Fuller serves as Director of Strategy and Business Development. Fuller is responsible for developing and executing strategic growth plans for the Mission Viejo and Laguna Beach hospital campuses, as well as Mission Hospital’s clinics, ambulatory centers and other associated business lines. He works closely with Southern California regional leaders and ministries to ensure alignment integration.  Prior to joining Providence, he served in a wide range of development, operations and strategy roles in governmental, corporate and private organizations. Fuller earned his Master’s in Business Administration from California State San Marcos and his Bachelor of Arts from University of Oregon.  

John D. Miller - Chief Philanthropy Officer

John Miller joined the Providence Mission Hospital family as Chief Philanthropy Officer in April 2018, bringing extensive leadership experience in all aspects of fundraising, with a passion for health care. Prior to Providence Mission, John held senior leadership positions in fundraising, alumni relations, and public affairs at Providence Saint John’s Health Center Foundation in Santa Monica, Pepperdine University and UCLA.

Since John’s arrival, Providence Mission Hospital Foundation has successfully completed fundraising campaigns to launch the Judi and Bill Leonard Institute for Cancer Prevention, Treatment and Wellness and to expand Mission’s two emergency departments in Laguna Beach and Mission Viejo. The Foundation also has been instrumental in obtaining resources needed to support the hospital’s COVID-19 response and helping Mission assemble the finest array of robotic surgery platforms to be found anywhere in Orange County. Plans are now in development for a comprehensive campaign, expected to include the modernization of key hospital facilities in both Mission Viejo and Laguna Beach.

John earned a B.A. in Economics from UCLA and a Master of Divinity from Fuller Theological Seminary. An ordained minister, John spent the first 16 years of his career in pastoral ministry. Active in the community, John and his wife, Dr. Charlene Underhill Miller, have been actively involved in providing mental health services to underserved children and youth, as well as providing foster care to children and support services to emancipated foster youth. 

Carrie Arneth Miller - Director, Communications

Carrie Arneth Miller brings more than 25 years of strategic communications and media relations experience, primarily in hospital public relations, to her role as Director of Communications. She oversees internal and external communications across Mission Hospital including media relations, social media and community relations. Miller’s work helps to increase Mission Hospital’s brand awareness, image and preference, and plays a critical role in supporting the development of various clinical areas.  

Board of Trustees

Reza Dehkordi, MD - Internist
Mission Heritage Medical Group

Shannon Dwyer, Esq - Chief Practice Officer & Senior Advisor
THEO Executive Group

Marcelo Mills
Co-Founder & Head of Business Banking at Integro Bank

Mark Hebner - President
Index Fund Advisors, Inc.

Jaime Muñoz - Vice Chair
Public Child Welfare Services Administrator
Orange County Social Services Agency

Steven Pal - Chair
Principal Healthcare Consultant
PDC Transaction Partners, LLC

Lisa Perrine - Chief Executive Officer
Cibola Systems

James Quandt - Managing Partner
Thomas James Capital, Inc.

Josh M. Randall, MD - Urologist
Orange County Urology Associates, Inc.

Virginia Ripslinger
VLR Consulting

Seth Teigen, Chief Executive
Mission Hospital

Stephen Tocci, MD - Orthopedic Surgeon
Community Orthopedic Medical Group

Sister Herlinda Ramirez Machado, CSJ
Sisters of St. Joseph of Orange

Raul Marquez, MD - President
Mission Heritage Medical Group

Melanie Spencer Wolf, DO - Internist
Optum/Monarch Healthcare

As stewards of life-long health and well-being, we actively pursue awards and certifications that require us to adhere to the highest standards of care. Both of our campuses most recent achievements include:

• U.S. News & World Report Best Regional Hospitals (Mission Hospital and Mission Hospital, Laguna Beach). Mission Hospital ranked 7th in the in Los Angeles and Orange County metro, while also earning high performing designations in several key specialty areas including:
  • Neurology
  • Neurosurgery
  • Orthopedics
  • Urology
  • Nephrology
  • Diabetes
  • Endocrinology
• Magnet® recognized by the American Nurses Credentialing Center 
• Commission on Cancer (CoC) Accreditation from the American College of Surgeons 
• Comprehensive Stroke Center designation, the highest level of stroke care awarded by The Joint Commission.
• Get With the Guidelines®--Stroke Silver Plus Quality Achievement Award by the American Heart Association/American Stroke Association 
• CARF accreditation: 
  • Comprehensive inpatient rehabilitation
  • Traumatic brain injury 
  • Medical inpatient rehabilitation
  • Stroke
• Women’s Choice Award for America’s Best Hospitals for 
  • Obstetrics
  • Heart Care
  • Stroke
  • Orthopedics
  • Earned Baby Friendly designation by Baby Friendly, USA, for a commitment to breast feeding promotion, education and resources for new families to ensure babies have a healthy start.

Patient care and safety

We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.

If your issue remains unresolved, you have the right to:

• Contact the Joint Commission Office:
  • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
  • Fax to: (630) 792-5636
  • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
• Contact the California Dept of Public Health (CDPH)
  • Mail to: 3400 Aerojet Ave, Suite 323, El Monte, CA 91731
  • Phone: (800) 228-1019
  • Fax: (626) 927-9293

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.

Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.

Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.