Patients and Visitors

Thank you for choosing Providence St. Joseph Hospital, Orange for your care. Find everything you need here to make your time here as pleasant and comfortable as possible.

Services, amenities and more

Providence St. Joseph Hospital, Orange offers a wide range of services and amenities for patients, visitors and caregivers alike.

Meals & snacks

Our Cafeteria features hot entree items, grill selections, custom made-to-order sandwiches, fresh salad and soups and many other items.

  • Open daily from 6:30 a.m.–7 p.m. and 8 p.m.–3 a.m.


  • Mon – Fri: 5:30 a.m. – 6 p.m., Sat – Sun: 6:30 a.m. – 4 p.m. (hours may vary)


  • Mon – Fri: 6:30 a.m. – 6 p.m., St. Joseph Outpatient Pavilion, first floor

Blue Bowl

  • Mon – Fri: 7 a.m. – 7 p.m., Sat: 9 a.m. – 7 p.m. Sun: 9 a.m. – 6 p.m. located in the Helen Caloggero Women’s & Family Center, 363 S. Main St., first floor

Families are welcome to use food delivery services.

Campus map and directory

Download our campus map prior to your visit.


Parking rates: 0-20 minutes: free; 30 minutes to 2 hours: $6; 4 hours to 24 hours: $9. Long-term parking passes are available at parking kiosks: 7 day pass: $25; 30 day pass: $80. Kiosks are located by the main exit and near the main parking structure elevators. Kiosks accept credit/debit cards, Apple pay/Google pay and cash.

Visitation and quiet time

Having the support of family and friends is important! You can find our visitation guidelines here. All staff, visitors, physicians, vendors and volunteers must be properly identified at all times. Visitors are issued badges during their visit; please bring identification with you.

A quiet environment is a healing environment. Quiet time takes place daily from 2 p.m.–4 p.m., and 10 p.m.–6 a.m., when activity and conversation is minimized to allow patients to rest.

Gifts, flowers and specialty shops

The Wishing Well Gift Shop offers toiletries, flowers. balloons and more and is located in the main lobby. Ginny’s Shop creates a welcome environment for our cancer patients and offers a wide selection of products and services designed to help support them throughout their cancer journey. Located on the first floor near The Center for Cancer Prevention and Treatment. The Stork Shop Boutique carries specialty baby items, lactation bras and supplies, nursing clothing, feeding accessories, developmental toys and much more. Located on the first floor of the Pavilion.

Security & lost and found

Your safety and security are our priority. Our Security team provides services 24/7. If you’d like an escort to and from the parking garage or have lost an item, contact Security Services at 714-771-8000, ext. 18050.

Additional resources


Our chapel is open 24/7 and is located on the first floor.

Green spaces and healing areas

The Muth Healing Garden, located on the 2nd floor of Building 2, is a quiet place for respite available to all visitors from 7 a.m.–10 p.m. Enjoy the outdoor air, trees, flowers and gentle waterfall. For reflection, the Christ the Healer statue is located near the main entrance. Visitors and patients are welcome to enjoy the gardens just outside of the main entrance.

Library and learning resources

We offer this educational resource to provide you with the information you need to manage your health and live your healthiest life.

Medical records

For medical records, certificates of birth and more, contact the Medical Records.

Mental health awareness

You may notice lime green benches on our campus. Green Bench OC is a regional initiative to paint benches lime green in Orange County, as part of the larger Promise to Talk campaign to reduce mental health stigma by encouraging residents to talk openly and honestly about mental health.


The Credena Health Pharmacy is located on the first floor of the Outpatient Pavilion and is open Mon–Fri, 8 a.m.–6:30 p.m.

Spiritual care

We have an interfaith team of board-certified chaplains available.

Tobacco-free campus

Patients and visitors are not permitted to smoke or vape anywhere in the hospital or on hospital property.

Interpreter services & TDD for hearing impaired

We are committed to providing interpreter services for patients in their primary language and services for hearing-impaired patients. Please alert our front desk staff when you arrive or your nurse, and we’ll connect you with interpreter services. The hospital Telecommunication Devices for the Deaf (TDD) number is 714-744-8624.

Vending & ATMs

Vending machines and an ATM are located in the hospital Cafeteria. Vending machines are also in the Emergency waiting room and Building 2 family waiting areas on the 3rd and 4th floors. An ATM is also located at the St. Joseph Outpatient Pavilion.


We offer free Wi-Fi on our "guest" network.

At St. Joseph Hospital, we strive to provide the best care and safest environment possible. In continuing our ongoing efforts of improvement and eliminating system problems that affect delivery of care, we are offering a new program called Condition H.

What is Condition H?
  • Condition H is a program that allows patients and families to call a Medical Emergency Team when they feel they are in an emergent situation and/or their needs are not being recognized or met
  • H stands for HELP
  • Condition H is a patient safety initiative
Why are we offering this?
  • To be proactive, increase patient safety and satisfaction and solidify the relationship between our patients, families and the health care team
  • To provide patients and families access to care and the ability to communicate their needs and concerns
When could a patient or family member call Condition H?
  • If a noticeable medical change occurs in the patient and the health care team is not recognizing the concern
  • If there is a breakdown in communication or confusion in the plan of care with the health care team
  • If you feel your concerns are not being heard and/or your needs are not recognized or met.
Patient/family first needs to:
  • Identify the problem and communicate with your primary care nurse
  • If a problem persists, contact the charge nurse and try to contact the physician
  • If a problem is still not adequately addressed and you have serious concerns about how your care is being given, managed or planned, consider activating Condition H
How to call
  • Dial “66” on any hospital telephone and put on the call light
  • Identify the call as Condition H; provide your name, location and reason for the response request.
  • A Medical Emergency Team will respond to assess and treat as necessary

We hope to empower patients and families to access care, decrease anxiety levels and improve patient safety. The program aims to address immediate needs and increase communication between patients, families and the health care team.

If you have questions, please discuss them with your health care team.