Mission Hospital has been serving the community for over 50 years and continues its commitment to providing our community members with the highest quality and advanced care with compassion, dignity and respect.
Mission Hospital is a state-of-the art, 504-bed acute care hospital in Mission Viejo, California. As a verified adult and pediatric Level II Trauma Center, Mission Hospital provides a full range of specialty health care services with highly skilled teams treating a multitude of complex conditions. Services include a full range of expertise in cardiovascular, neuroscience and spine, orthopedics, cancer care, women’s services, mental health and wellness, and a variety of other specialty services. Mission Hospital in Laguna Beach (MHLB) provides South Orange County coastal communities with 24-hour emergency and intensive care as well as medical-surgical/telemetry services, orthopedics, general and GI surgery. CHOC at Mission Hospital is a 48-bed facility that is the area’s only dedicated pediatric hospital.
Fully accredited by The Joint Commission and designated as a Magnet hospital by the American Nurses Credentialing Center for nursing excellence, Mission Hospital is highly recognized for its high quality of care, evidenced through various healthcare quality benchmarks. Mission Hospital is part of Providence, a not-for-profit provider of integrated health care. Together, we work to improve the quality of life in the communities we serve in the tradition of the Sisters of St. Joseph of Orange.
At Mission Hospital, we provide a comprehensive range of patient care services and are continually elevating the standards of clinical care through our many Centers of Excellence:
- Heart Center
- Imaging Center
- Mission Neuroscience Institute
- Regional Trauma Center
- Stroke Center
- Women's Center
We also enhance our caring capabilities through affiliations with these fine health care organizations:
- CHOC at Mission Hospital
- Mission Surgery Center
- Camino Health Center
- Family Resource Centers
- St. Joseph Home Health Network
Mission Hospital is committed to providing compassionate, reliable and safe care. That’s why we continually implement quality initiatives that ensure our patients receive the absolute best care. Our quality dashboard shows our progress on five quality measures.
At Mission Hospital strongly believe that the reason that we are able to fulfill our mission is because of the support that the community provides to us. All those who make generous donations to our programs and those who make donations of their time as volunteers, embrace the Spirit of Giving and are the backbone of our ministry. It is the spirit, generosity and hard work of these individuals and businesses that truly give us the ability to provide the high-quality of care to our community.
By having this unwavering support, we are always striving to provide compassionate care and cutting edge technology that works flawlessly together to not only increase the health of patients, but also works to promote well-being in our communities. We hope that visitors, patients and the community alike are all able to benefit from our efforts to promote health as well as a higher quality of life.
Mission Hospital was founded in Mission Viejo in 1971 by a group of proactive, physicians who realized the need for accessible, quality medical care to serve the growing community. Over the decades, Mission Hospital has continued to develop new programs and services to meet the community’s ever changing needs. In 1993, Mission Hospital partnered with CHOC Children’s to provide pediatric services and a year later, became a member of the St. Joseph Health, which is a nonprofit Catholic health care ministry founded by the Sisters of St. Joseph of Orange. In 2009, Mission Hospital expanded its geographic footprint to include South Orange County’s coast line by acquiring Mission Hospital Laguna Beach.
Sisters of St. Joseph - A Legacy of Caring
St. Joseph Health is a ministry sponsored by the St. Joseph Health Ministry, who originated in 17th century France with the unique vision of a Jesuit priest named Jean-Pierre Médaille. He visualized an order of religious women who would venture out into the community, seek out "the dear neighbors" and minister to their needs.
In 1912, a small contingent of the Sisters of St. Joseph came to Eureka, California, to establish a school. With the influenza epidemic of 1918, the Sisters temporarily abandoned their education efforts to care for the sick. They realized the small community desperately needed a hospital. In 1920, the Sisters opened St. Joseph Hospital of Eureka.
Today the Sisters continue their work through the sponsorship of acute care hospitals, home health care, rehabilitation programs, primary care clinics and many community outreach and wellness programs. In each community we touch, we reach out to care for the poor and vulnerable.
Watch a video on the heritage of the Sisters of St. Joseph of Orange and take a virtual tour of the Motherhouse.
The following statement of philosophy is based on the core values, tradition and care of the Sisters of St. Joseph of Orange to promote understanding and unified efforts throughout the organization in fulfilling the mission of healing. The philosophy is the foundation for the organization, which makes it operational on a daily basis.
Life is a gift from God to be cherished and respected in all its stages from conception through death to life eternal.
In respecting the sacredness of life, we strive:
- To act in accordance with the ethical principles and teachings of the Catholic Church
- To protect each person's right to life and ensure the terminal patient's right to a dignified death
- To offer spiritual support and comfort to those who face death or are suffering
- To educate ourselves and the public about medical-ethical issues
Every person has dignity and worth because each is a unique creation.
In respecting personal dignity and worth, we strive:
- To provide quality care for all patients without distinction
- To honor each person's right to privacy, confidentiality and self-determination
- To ensure equality and opportunity and just labor practices for employees
In respecting each person's uniqueness, we strive:
- To provide individualized and person-centered care
- To ensure that spiritual care is available for each patient
- To support and appreciate one another and contribute to an environment that recognizes the contribution of each person
Patients deserve quality health care services in a professional and well managed environment
To ensure quality services and professionalism, we strive:
- To operate sound management principles which allow the mission to be promoted with efficiency and effectiveness
- To vigilantly guard and manage our resources with strong stewardship and accountability
- To foster training and growth in skills, competence and professionalism
- To maintain an environment in which responsibility and accountability are clearly defined and performance is fairly evaluated
- To encourage and recognize creativity and excellence in the performance of service
An environment of unity and harmony contributes to healing and wellness
In contributing to a harmonious environment, we strive:
- To collaborate as a health care team in caring for the physical, emotional, and spiritual needs of patients and staff
- To foster open communication that includes active listening and consistent sharing of information
- To maintain attitude and behavior that promotes a spirit of cooperation and hospitality
- To cooperate with other facilities and agencies to meet the health care needs of the communities we serve
Mission Hospital is committed to the highest ethical principles in delivering quality health care. It is equally committed to the healing mission of the Catholic Church, which provides our ministry with those social and moral principles.
Through this hospital corporation and its services, programs, and works, the leadership of Mission Hospital seeks to give public witness to the gospel values of Christ's healing ministry by providing health care to the civic and adjoining communities of south Orange County. Services provided by Mission Hospital and its employees, contribute to the central mission of healing in Christ's name.
Each person performs a significant role in accomplishing that mission by striving to provide excellent service in a manner that is compassionate and respectful. Mission Hospital assumes a leadership role in assessing and responding to the needs of the community, especially the needs of the medically underserved and disadvantaged persons.
Mission Hospital Executive Team
Jennifer Cord, RN, DNP, MBA, NE-BC - Chief Nursing Officer
Jennifer Cord brings more than 33 years of clinical and executive leadership experience in Catholic Health care to Mission Hospital. She comes to us from Presence Health, a large Catholic health system in Illinois, where she served most recently as Regional Chief Operations, Ambulatory/Ancillary Mission Officer. Cord was responsible for oversight of clinical and ancillary departments, working closely with the medical staff and clinical leaders to bring quality, patient-centered services to the community. Prior to this role, she served as Chief Nursing Officer and Vice President of Patient Care for the Presence Covenant Medical Center ministry. She also served on multiple community Boards including the YMCA, United Way, Crisis Nursery, Lakeview College of Nursing, and Boys and Girls Club.
Cord started her career in Women’s and Children, followed by working and directing in various areas of nursing inpatient and outpatient, including designing and implementing a multi-physician home health agency, cancer center and ambulatory surgery centers. She has a Doctorate in Nursing (DNP) from Rush University, Masters of Business Administration (MBA) from Western Governors University, Masters of Science in Nursing (MSN) from University of Phoenix, Bachelors of Science in Nursing (BSN) from Indiana Wesleyan University, a Graduate Certificate in Mission Leadership from Loyola University, and Ethics Certificate from Georgetown University Kennedy Institute. She is a member of the American College of Healthcare Executives (ACHE), American Organization of Nurse Executives (AONE), Catholic Hospital Association (CHA), American Association of California Nurse Leaders (ACNL). American Nurses Association (ANA) and American Hospital Association (AHA).
Terri Covert - Chief Human Resources Officer
Terri Covert has been part of St. Joseph Health for more than 20 years and currently serves as part of the executive team as the Chief Human Resources Officer for Providence Mission Hospital’s Mission Viejo and Laguna Beach campuses. Covert leads the hospital's local HR team, while also serving as the liaison to the Providence HR team.
Covert began her Human Resources career as a Personnel Manager with Target Stores while completing her Bachelor’s degree in History at University of California, Riverside. After working for a third party insurance administrator in Los Angeles, she began her employment with St. Joseph Hospital in 1993 and held successive roles as an HR Consultant, HR Manager and HR Director. In 2002, Covert transferred to Mission Hospital and in 2012 assumed the Vice President role. During her time at Providence Mission Hospital, Covert completed her Master’s of Science in Organizational Development from Capella University and led to the successful creation and implementation of the hospital’s leadership development program “Center for Mission Leadership.”
Covert lives locally in Ladera Ranch with her husband, son and daughter.
Austine Duru, MDiv, MA, MHA, BCC - Chief Mission Integration Officer
Austine Duru is an experienced mission leader who enhances the integration of mission culture in ways that infuse compassion, strength and vibrancy. He most recently served as a Vice President of Mission for Bon Secours Mercy Health. His many accomplishments include, reorganizing and strengthening the Mission and Spiritual Care divisions, transitioning Community Health to better align with ministry strategy, and advocating for the establishment of an interdisciplinary team to address employee resilience and moral distress. He also oversaw the integrated and ongoing response to COVID-19 for patients, families and staff across markets, from a psycho-socio-spiritual health perspective.
Austine holds a Master of Divinity and Master of Theology from the Catholic Theological Union at Chicago and a Bachelor of Philosophy from the Pontifical Urban University, Rome. He recently completed his Master of Healthcare Administration. He is a certified chaplain with the National Association of Catholic Chaplains. Austine relocated to Orange County with his wife Rachel and three lovely children.
Brian Fuller, MBA - Director of Strategy and Business Development
Brian Fuller serves as Director of Strategy and Business Development. Fuller is responsible for developing and executing strategic growth plans for the Mission Viejo and Laguna Beach hospital campuses, as well as Mission Hospital’s clinics, ambulatory centers and other associated business lines. He works closely with Southern California regional leaders and ministries to ensure alignment integration. Prior to joining Providence, he served in a wide range of development, operations and strategy roles in governmental, corporate and private organizations. Fuller earned his Master’s in Business Administration from California State San Marcos and his Bachelor of Arts from University of Oregon.
Eileen Haubl, CPA, MBA - Chief Financial Officer
Eileen is a 31-year veteran of Providence currently working as the Chief Financial Officer of Mission Hospital and Mission Hospital Laguna Beach. In this capacity she has oversight for Accounting, Facilities, Laboratory, and Mission Surgery Center. Eileen began her career in public accounting with Coopers and Lybrand and still holds an active CPA license.
Eileen has a black belt in Lean methodology. She received a master’s degree in Business Administration from Pepperdine University and her undergraduate degree in Business Administration from University of Pacific.
Carrie Arneth Miller - Director, Communications
Carrie Arneth Miller brings more than 25 years of strategic communications and media relations experience, primarily in hospital public relations, to her role as Director of Communications. She oversees internal and external communications across Mission Hospital including media relations, social media and community relations. Miller’s work helps to increase Mission Hospital’s brand awareness, image and preference, and plays a critical role in supporting the development of various clinical areas.
John D. Miller - Chief Philanthropy Officer
John Miller joined the Providence Mission Hospital family as Chief Philanthropy Officer in April 2018, bringing extensive leadership experience in all aspects of fundraising, with a passion for health care. Prior to Providence Mission, John held senior leadership positions in fundraising, alumni relations, and public affairs at Providence Saint John’s Health Center Foundation in Santa Monica, Pepperdine University and UCLA.
Since John’s arrival, Providence Mission Hospital Foundation has successfully completed fundraising campaigns to launch the Judi and Bill Leonard Institute for Cancer Prevention, Treatment and Wellness and to expand Mission’s two emergency departments in Laguna Beach and Mission Viejo. The Foundation also has been instrumental in obtaining resources needed to support the hospital’s COVID-19 response and helping Mission assemble the finest array of robotic surgery platforms to be found anywhere in Orange County. Plans are now in development for a comprehensive campaign, expected to include the modernization of key hospital facilities in both Mission Viejo and Laguna Beach.
John earned a B.A. in Economics from UCLA and a Master of Divinity from Fuller Theological Seminary. An ordained minister, John spent the first 16 years of his career in pastoral ministry. Active in the community, John and his wife, Dr. Charlene Underhill Miller, have been actively involved in providing mental health services to underserved children and youth, as well as providing foster care to children and support services to emancipated foster youth.
Evelyn Schlosser, MPH, MA, RN, CPHQ, CPPS - Executive Director, Acute Care Operations and Quality
As Executive Director of Acute Care Operations and Quality, Evelyn Schlosser is accountable for the development and implementation of strategies to improve the quality outcomes, patient safety, regulatory readiness and operational efficiency at Providence Mission Hospital.
Schlosser's experience includes leadership roles at Dartmouth-Hitchcock Medical Center in New Hampshire and Southwestern Vermont Medical Center in Vermont. Schlosser received her Bachelors of Science in Nursing, Cum Laude, from Widener University in Pennsylvania, and served four years as a U.S. Army Nurse. She holds two graduate degrees: a Masters of Arts from Norwich University and a Master of Public Health from Dartmouth College. In addition to her nursing background, Schlosser is certified as a six sigma black belt as well as a Certified Professional in Healthcare Quality (CPHQ) and a Certified Professional in Patient Safety (CPPS).
Linda Sieglen, MD, MMM - Chief Medical Officer
Chief Medical Officer Linda Sieglen, MD, MMM, joined Mission Hospital in October 2013. Dr. Sieglen serves an instrumental role in providing effective leadership and partnering with Mission Hospital physicians to foster our strategic transformation into an integrated health care delivery system. Dr. Sieglen began her career in 1987 at Princeton health care System in New Jersey, where she most recently held the position as Senior Vice President of Medical Affairs. From 1996 to 2008, she was the Chair of the Department of Anesthesia and the President of Princeton Anesthesia Services.
Seth R. Teigen, FACHE - Chief Executive
Seth Teigen serves as the Chief Executive of Providence Mission Hospital, one of 51 hospitals in a comprehensive network that provides care across seven states from Alaska to Texas.
In this important role, Seth is responsible for driving Providence Mission’s success as the premier health care provider in South Orange County through the growth of high-quality clinical services and delivering exceptional patient experience. He oversees all aspects of acute care services at the Mission Viejo and Laguna Beach hospital campuses, as well as Providence Mission’s clinics, ambulatory centers and other associated business lines.
Seth joined Providence Mission Hospital after serving as President of Franklin and St. Francis Hospitals in Milwaukee, Wisconsin, which are part of Ascension, the nation’s largest Catholic Health system. He had operational and strategic oversight of the executive teams, quality, safety, patient satisfaction, financial performance and community engagement.
For the past two consecutive years, the Orange County Business Journal honored Seth as one of the OC 500 and a distinguished member of the 2020 Directory of Influence. In 2016, Seth was recognized as one of the 50 Rising Stars in Healthcare under 40 by Becker’s Hospital Review. Additionally, he was named to the Madison In Business Magazine “40 under 40” list, and recognized as the Wisconsin Young Healthcare Executive of the Year in 2012 by the American College of Healthcare Executives.
Seth passionately serves as a member of the Providence Mission Hospital Board of Directors, Providence Mission Hospital Foundation Board of Directors, Providence Mission Surgery Center Board of Directors, Camino Health Center Board of Directors and a variety of other joint ventures through Providence Mission Hospital. He is also an engaged member of the Southern California Hospital Association, American College of Healthcare Executives, and the Healthcare Executives of Southern California chapter.
While Seth takes incredible pride in his work, he says his greatest accomplishment is his family. Seth, and his wife, Nicole, have two young boys who share his passion for golf and Wisconsin Badger sports.
Board of Trustees
Reza Dehkordi, MD - Internist
Mission Heritage Medical Group
Shannon Dwyer, Esq - Chief Practice Officer & Senior Advisor
THEO Executive Group
Co-Founder & Head of Business Banking at Integro Bank
Mark Hebner - President
Index Fund Advisors, Inc.
Jaime Muñoz - Vice Chair
Public Child Welfare Services Administrator
Orange County Social Services Agency
Steven Pal - Chair
Principal Healthcare Consultant
PDC Transaction Partners, LLC
Lisa Perrine - Chief Executive Officer
James Quandt - Managing Partner
Thomas James Capital, Inc.
Josh M. Randall, MD - Urologist
Orange County Urology Associates, Inc.
Seth Teigen, Chief Executive
Stephen Tocci, MD - Orthopedic Surgeon
Community Orthopedic Medical Group
Patricia Wallace, MD
The Advanced Center for Pelvic Medicine & Reconstructive Surgery
Sister Herlinda Ramirez Machado, CSJ
Sisters of St. Joseph of Orange
Raul Marquez, MD - President
Mission Heritage Medical Group
Melanie Spencer Wolf, DO - Internist
As stewards of life-long health and well-being, we actively pursue awards and certifications that require us to adhere to the highest standards of care. Both of our campuses most recent achievements include:
- U.S. News & World Report Best Regional Hospitals (Mission Hospital and Mission Hospital, Laguna Beach). Mission Hospital ranked 7th in the in Los Angeles and Orange County metro, while also earning high performing designations in several key specialty areas including:
- Magnet® recognized by the American Nurses Credentialing Center
- Commission on Cancer (CoC) Accreditation from the American College of Surgeons
- Comprehensive Stroke Center designation, the highest level of stroke care awarded by The Joint Commission.
- Get With the Guidelines®--Stroke Silver Plus Quality Achievement Award by the American Heart Association/American Stroke Association
- CARF accreditation:
- Women’s Choice Award for America’s Best Hospitals for
Patient care and safety
We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.
If your issue remains unresolved, you have the right to:
- Contact the Joint Commission Office:
- Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
- Fax to: (630) 792-5636
- Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
- Contact the California Dept of Public Health (CDPH)
- Mail to: 3400 Aerojet Ave, Suite 323, El Monte, CA 91731
- Phone: (800) 228-1019
- Fax: (626) 927-9293
When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.
Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.
Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.