Emergency Care
Our Approach
Our emergency department provides care for serious illnesses and injuries. When a sudden, serious illness or injury affects you or your loved ones, Mission Viejo Emergency Care is ready to help – 24 hours a day, 7 days a week
If you think you or someone else is having a life-threatening emergency, call 911 right away or go to the nearest emergency department. If your symptoms aren't life-threatening, an urgent care center may be a faster option for minor illnesses and injuries.
At our Mission Viejo emergency room, you can expect:
- 24/7 emergency care for serious illnesses and injuries
- Board-certified emergency doctors, certified emergency nurses and nurse practitioners
- Rapid assessment nurse who assesses you as soon as you arrive
Labor and Delivery
If you’re in labor, please enter the hospital through the following:
- During the day: Enter through the North Pavilion Main (North) entrance.
- After 8 p.m.: Enter through the emergency department.
Providence Mission Hospital is South Orange County’s only American College of Surgeons–verified Level II Trauma Center for adults and children. We treat serious injuries for patients of all ages, with our trauma specialists treating more than 4,500 adults and children each year in our Gotschall Family Trauma Pavilion.
In many developed countries, injuries are a top cause of death for people ages 1 to 44. That’s why having a strong trauma team close to home matters. As a Level II Trauma Center, we are ready 24/7 to care for life-threatening injuries.
From the moment you arrive, our trauma team moves quickly – especially during the critical first hour after an injury.
- A trauma nurse is assigned to you right away and stays with you in the trauma bay.
- Your care team of surgeons, nurse practitioners and nurses follow you during your hospital stay.
- If you need care after you go home, you can schedule follow-up visits in our trauma clinic.
Our emergency department includes:
- Board-certified in emergency care
- Cardiologists
- Certified Emergency Nurses
- Neurologists
- Nurse Practioners
- Oncologists
- Orthopedists
- Surgeons
Providence Mission Hospital is staffed by highly trained emergency medicine providers. We partner with US Acute Care Solutions, a nationwide organization committed to patient-centered, evidence-based care. Together, our carefully selected team delivers exceptional emergency care.
When you arrive, a triage nurse and medical provider will work with you to create a personalized treatment plan for your concern. Our medical providers and doctors engage with you directly in the waiting area. Even while you wait, our dedicated nursing team will initiate your care, continually monitor your condition and update your medical record to ensure you are safe and informed.
Strokes need fast care. Our stroke team is ready 24/7 to start treatment as soon as you arrive.
What our stroke team does:
- Starts care quickly
- Follows national stroke care guidelines
- Works together to choose the right treatment
Because we meet these standards, our emergency department is a designated Stroke Center. Providence Mission Hospital is recognized as a Comprehensive Stroke Center by The Joint Commission. We’re also an Orange County Emergency Medical Services–designated Stroke-Neurology Receiving Center.
Same-Day Care
Same-day alternative to the ER. Get treatment for non-life threatening injuries and illnesses. Onsite labs and X-ray. Open 7 days a week. Reserve a spot or walk in.
- Minor fractures
- Pneumonia
- Allergic reactions
- Minor head injuries
Affordable online care for common conditions. 7 days a week. No appointment needed.
- Coughs, sore throat and minor illnesses
- Pink eye and styes
- Headaches and nausea
- Rashes and minor skin conditions
Open 24 hours a day, 7 days a week. Get treatment for sudden and severe illness.
- Allergic reactions
- Asthma attack
- Chest pain or pressure
- Head trauma with loss of consciousness
Recognition
Joint Commission - Advanced Comprehensive Stroke Center
U.S. News & World Report - High Performing Hospital in Stroke (2026-27)
U.S. News & World Report - High Performing Hospital in Heart Attack (2026-27)
Frequently Asked Questions
Go to the emergency room or call 911 for life-threatening symptoms such as:
- Drug overdose
- Major injuries
- Sudden chest pain
- Trouble breathing
- Uncontrolled bleeding
If you don’t know whether your emergency is life-threatening or not, take the safe approach and come in.
For non-life-threatening issues, visit an urgent care clinic or your primary care doctor. These include:
- Colds
- Diarrhea
- Minor cuts
- Nausea
- Rashes
- Sprains
If possible, bring the following items with you:
- Advanced Directive, if you have one
- Credit card
- Insurance card
- List of medication allergies
- List of medications and supplements you take, including dosages
- Names of your doctors
- Pharmacy name and phone number
- Photo ID
Please leave valuables, cash and jewelry at home whenever possible.
If you think you or a loved one may need to stay overnight, consider bringing:
- Book, tablet or other entertainment
- Charger for your phone or tablet
- Comfortable clothing and sleepwear
- Dentures and storage case
- Earbuds or headphones
- Eyeglasses and hearing aids, and their cases
- Toiletries, such as toothbrush and toothpaste
Bringing a few comfort items can help make your stay more comfortable if you’re admitted to the hospital.