Contact Us

• General Information – 949-364-1400
• Admitting – 949-364-1400 X7222
• Billing – 866-747-2455 or visit our bill pay website
• Employment Opportunities
• Financial Assistance Program – 855-229-6466
• Genetics and Genome Program – 949-242-6909
• Histotripsy Program – 949-987-4103
• Leonard Cancer Center – 844-959-HOPE
• Maternity Services – 949-365-2229
• Medical Records
• Mission Hospital Foundation – 949-364-7783
• Mission Surgery Center – 949-364-2201
• Outpatient Testing Center – 949-365-3840
• Perinatal Diagnostic and Treatment Center – 949-384-4228
• Radiology and Imaging Services – 949-364-6900
• Rady Children’s Hospital at Mission – 949-347-8400
• Security – 949-364-1400 X5000
• Spiritual Care – 949-364-7711
• Volunteers – 949-364-1400 X7325
• Walter A. Craig Center for Palliative Care – 949-365-2387
• Women’s Wellness Center – 949-364-6900

As South Orange County’s dedicated Level II adult and pediatric trauma center and home to award-winning institutes, Providence Mission Hospital is a trusted resource for healthcare news and expert insights. Members of the media can use the links below to find story ideas, connect with a source and review guidelines for media access.

Communications & news media contact

Providence Mission Hospital

Lori Wildrick, Senior Manager, Communications

949-450-9344

Interview, Photography & Live Shot Requests

All interview, photography and live shot requests involving Providence Mission Hospital patients, physicians or employees must be approved by Public Affairs before they are scheduled. Public Affairs will obtain written consent from each participant and escort members of the news media while they are in Mission Hospital facilities. For assistance, contact:

Lori Wildrick, Senior Manager, Communications

949-450-9344

Patient condition reports

A patient condition report describes a patient's medical condition in general terms. The term “stable” is not an accurate description of a patient’s condition and therefore should not be used.

• Undetermined - Patient is awaiting physician assessment or is currently being evaluated by a physician.
• Good - Vital signs are stable and within normal limits. Patient is conscious and comfortable. Indicators are excellent.
• Fair - Vital signs are stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
• Serious - Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
• Critical - Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.
• Death - Patient's death can be released only after the family is notified and after permission is granted from the family's legal representative.

Patient information requests

Under HIPAA*, news media must provide the patient's name before the release of any patient information. Our responsibility, first and foremost, is to our patients, and this responsibility includes protecting a patient’s privacy. Public Affairs will not release information about:

• Patients who request that no information be released.
• Patients who are involved in domestic violence, rape, sexual abuse, child/elderly abuse, chemical dependency or attempted suicide.
• Patients in danger as determined by law enforcement officials.
• Patients who are under age 18, without a parent or legal guardian's written consent.
• Patients discharged who have not given written consent.

*All policies are in accordance with the Health Insurance Portability and Accountability Act's privacy rule and the American Hospital Association's "Guide for the Release of Information on the Condition of Patients."