Contact Us

Providence Little Company of Mary Medical Center Torrance

4101 Torrance Boulevard
Torrance, CA 90503

Main Hospital: 310-540-7676
Resource Center: 844-510-4325

 

Use this button for non-urgent, non-medical questions or comments. Messages should not contain personal health information. Call 911 if you have a life-threatening emergency.

Complaint resolution and grievances

Providence Little Company of Mary Medical Center Torrance is accredited by the Joint Commission. Accreditation means that our hospital has demonstrated compliance with organizational, patient care and safety standards.

Any individual who believes that the hospital has not addressed their patient care or safety concern, they may contact The Joint Commission.

Patient care, safety and experience

If you have a concern or complaint about patient care, safety, or experience, we encourage you to contact us at:

Risk Management (310) 303-5025 or Patient Experience (310) 303-5079

In addition, you may write to us at:

Attention: Risk Management
4101 Torrance Blvd.
Torrance, CA 90503

If your issue remains unresolved, you have the right to:

Contact the Joint Commission Office:

  • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event” 
  • Fax to: 630-792-5636 
  • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181 

Contact the California Dept of Public Health (CDPH)

  • Mail to: 3400 Aerojet Ave, Suite 323, El Monte, CA 91731 
  • Phone: 800-228-1019
  • Fax: 626-927-9293