Patients and Visitors
Thank you for choosing Providence St. Joseph Hospital, Orange for your care. Find everything you need here to make your time here as pleasant and comfortable as possible.
Providence St. Joseph Hospital, Orange offers a wide range of services and amenities for patients, visitors and caregivers alike.
- Cafeteria: Open daily from 6:30 a.m.–7 p.m. and 8 p.m.–3 a.m. Our Cafeteria features hot entree items, grill selections, custom made-to-order sandwiches, fresh salad and soups and many other items.
- Starbucks: Mon – Fri: 5:30 a.m. – 6 p.m., Sat – Sun: 6:30 a.m. – 4 p.m. (hours may vary)
- Subway: Mon – Fri: 6:30 a.m. – 6 p.m., St. Joseph Outpatient Pavilion, first floor
- Blue Bowl: Mon – Fri: 7 a.m. – 7 p.m., Sat: 9 a.m. – 7 p.m. Sun: 9 a.m. – 6 p.m. located in the Helen Caloggero Women’s & Family Center, 363 S. Main St., first floor
Families are welcome to use food delivery services.
Download our campus map prior to your visit.
Parking rates: 0-20 minutes: free; 30 minutes to 2 hours: $6; 4 hours to 24 hours: $9. Long-term parking passes are available at parking kiosks: 7 day pass: $25; 30 day pass: $80. Kiosks are located by the main exit and near the main parking structure elevators. Kiosks accept credit/debit cards, Apple pay/Google pay and cash.
Having the support of family and friends is important! You can find our visitation guidelines here. All staff, visitors, physicians, vendors and volunteers must be properly identified at all times. Visitors are issued badges during their visit; please bring identification with you.
A quiet environment is a healing environment. Quiet time takes place daily from 2 p.m.–4 p.m., and 10 p.m.–6 a.m., when activity and conversation is minimized to allow patients to rest.
The Wishing Well Gift Shop offers toiletries, flowers. balloons and more and is located in the main lobby. Ginny’s Shop creates a welcome environment for our cancer patients and offers a wide selection of products and services designed to help support them throughout their cancer journey. Located on the first floor near The Center for Cancer Prevention and Treatment. The Stork Shop Boutique carries specialty baby items, lactation bras and supplies, nursing clothing, feeding accessories, developmental toys and much more. Located on the first floor of the Pavilion.
Your safety and security are our priority. Our Security team provides services 24/7. If you’d like an escort to and from the parking garage or have lost an item, contact Security Services at 714-771-8000, ext. 18050.
We are committed to providing interpreter services for patients in their primary language and services for hearing-impaired patients. Please alert our front desk staff when you arrive or your nurse, and we’ll connect you with interpreter services. The hospital Telecommunication Devices for the Deaf (TDD) number is 714-744-8624.
At St. Joseph Hospital, we strive to provide the best care and safest environment possible. In continuing our ongoing efforts of improvement and eliminating system problems that affect delivery of care, we are offering a new program called Condition H.
- Condition H is a program that allows patients and families to call a Medical Emergency Team when they feel they are in an emergent situation and/or their needs are not being recognized or met
- H stands for HELP
- Condition H is a patient safety initiative
- To be proactive, increase patient safety and satisfaction and solidify the relationship between our patients, families and the health care team
- To provide patients and families access to care and the ability to communicate their needs and concerns
- If a noticeable medical change occurs in the patient and the health care team is not recognizing the concern
- If there is a breakdown in communication or confusion in the plan of care with the health care team
- If you feel your concerns are not being heard and/or your needs are not recognized or met.
- Identify the problem and communicate with your primary care nurse
- If a problem persists, contact the charge nurse and try to contact the physician
- If a problem is still not adequately addressed and you have serious concerns about how your care is being given, managed or planned, consider activating Condition H
- Dial “66” on any hospital telephone and put on the call light
- Identify the call as Condition H; provide your name, location and reason for the response request.
- A Medical Emergency Team will respond to assess and treat as necessary
We hope to empower patients and families to access care, decrease anxiety levels and improve patient safety. The program aims to address immediate needs and increase communication between patients, families and the health care team.
If you have questions, please discuss them with your health care team.