About Us

The Hospice of Lubbock interdisciplinary team is made up of a diverse group of trained professionals and volunteers who work together to provide quality care.

Together, we strive to meet the physical, emotional and spiritual needs of our patients and families. We believe that family involvement not only improves the quality of end-of-life care but also brings comfort and peace to patients and their families. We are honored to be a part of this journey with you and your family.

Hospice philosophy

Acceptance of death as the final stage of life: to affirm life and do not try to hasten nor postpone death. Treat the person and symptoms of the disease and not the disease itself. Manage the symptoms so that the last days may be spent with dignity and quality.

Our purpose

Serving God by being present at the end of life.

Our mission

Creating a community of dignity and hope during end of life.

Meet Your Hospice of Lubbock Team

You are the leader of your team.

Your physician is trained as a consultant for pain and symptom management, providing medical supervision to you, your family and your hospice team. They will direct your plan of care with routine reviews to ensure excellent quality of care, educate you and your caregivers as needed and will make home visits when necessary.

Your nurse practitioner is trained as a consultant for pain and symptom management and will provide skilled assessment of your condition. They will routinely review your plan of care to ensure the utmost quality is provided, educate you and your caregivers as needed and will make home visits when necessary.

The registered nurse/case manager is your main point of contact and is an expert in pain and symptom management. They will provide skilled assessment of your condition on a 24/7 basis, will be on-call for pain and symptom control and address needs for emotional support. Your case manager understands that you are an individual with your own needs and concerns. They will provide the support and attention you and your family need to feel safe and comfortable.

Your aide will provide the most intimate care in a private and dignified way. They are one of the most important parts of your team. Your aide works with your nurse to create a plan of care that is specific to you. Your aide will follow your unique plan of care to provide personal hygiene, grooming needs and emotional support.

Your social worker will offer guidance on end-of-life issues and advanced directives. They will assist you and your family to get affairs in order, such as final arrangements. Your social worker is an advocate for you and your family during this time and will offer expertise in community resources. They will provide support to reduce emotional and social stress on you and your family.

Your bereavement and grief counselor is a specially trained professional dedicated to helping those experiencing loss. They will help you and your loved ones process your emotions in a way that makes sense to you and provide individual counseling or group sessions. Bereavement and grief counseling will help you and your family navigate through an emotional and difficult transitional period.

Our volunteers undergo 16 hours of training to prepare to support you. They provide dependable companionship, emotional support and temporary respite for your family. Your volunteer will be available to play cards, write letters, run errands or visit with you.

Chaplains offers spiritual support for you and your family. They function as a liaison with the religious community of your request and are trained to serve people of any faith community.

Our community liaisons are care team members who advocate for hospice patients and their families. They serve as a bridge between the patient, their family and various agencies in Lubbock and surrounding communities. This involves developing relationships with hospitals, physicians, nursing homes, assisted living facilities, communities and religious organizations. The community liaison works closely with agencies to provide education on hospice services. Their goal is to support and educate the community about the valuable services that hospice provides and ensure that patients and their families receive the best possible care during end-of-life.

Our administrative support team plays a critical role in the success of Hospice of Lubbock. They provide budgetary reporting verification, operational support and legal documentation. This team develops and maintains relationships with Medicare, Medicaid and nursing home billing staff. They also provide support to the operations manager, executive director and medical director to ensure timely and accurate reporting. Included in the support team are an administrative assistant, billing specialists and a health information management specialist.