About Us

Providence Holy Cross Medical Center was founded in 1961 to provide healing and health care to the San Fernando, Santa Clarita and Simi valleys.

A 377-bed, not-for-profit facility, the medical center offers both inpatient and outpatient health services, including a state-of-the-art cancer center, a heart center, orthopedics, neurosciences and rehabilitation services, women's and children's services, as well as providing our communities with a Level II Trauma Center.

Providence Holy Cross Medical Center, strategically located near the intersections of the 405, 5, 118 and 210 freeways, serves both the North San Fernando and Santa Clarita valleys. We offer a full continuum of health care, from inpatient and outpatient services to home health care, health education and community outreach programs.

Providence Holy Cross Medical Center is committed providing compassionate, reliable and safe care. That’s why we continually implement quality initiatives that ensure our patients receive the absolute best care. Our quality dashboard shows ours progress on five quality measures.

The doctors, nurses and staff of Providence Holy Cross Medical Center have been recognized for excellence for more than 46 years. Providence Holy Cross may be best known for the extraordinary care provided by our Trauma Center team of physicians, nurses, and staff, who are among the busiest in Los Angeles County. In addition, we became an ANCC Magnet Designated Hospital in 2007 awarded by the American Nurses Credentialing Center; we are a STEMI Receiving Center approved by the Los Angeles County Department of Health Services; we have been accredited by the Commission of Accredited Rehabilitation Facilities in 2008; and we were named one of the best places to work in San Fernando Valley in 2008 by the San Fernando Valley Business Journal . These outstanding achievements of our hospital can be directly attributed to the wonderful work of our doctors, nurses, therapists, and clinicians providing care to our patients throughout the hospital.

With a commitment to providing outstanding care to our surrounding communities, the Providence Holy Cross Health Center Porter Ranch offers urgent care, pharmacy, imaging center, women's wellness center, laboratory, as well as physicians offices. The Providence Holy Cross Health Center in Santa Clarita provides residents with a state-of-the-art surgery center, imaging center, cancer center, and laboratory. Providence Holy Cross Medical Center in Mission Hills is currently expanding its facilities with the addition of a 142-bed patient care wing scheduled to open in 2011, making Providence Holy Cross the second largest acute care hospital in the San Fernando Valley. The new wing will include a new Women's Pavilion featuring Labor and Delivery Suites and a 12-bed Neonatal Intensive Care Unit, an expanded pharmacy and lab, GI lab, as well as new chapel to meet the spiritual needs of our patients.

Assessing quality of care

Health care providers, the government and many other groups are working hard on providing tools and methods to inform consumers of health care. The most recognized way to accomplish this is through clinical measures that assess quality of care and patient satisfaction.

There are hundreds of resources for general health information, hospital and physician ratings and disease and pharmaceutical recommendations. When it comes to your health, it's important to know you are getting reliable, quality information - information you can trust.

The links listed below were developed based on recommendations from The Medical Library Association and the Department of Health and Human Services. Always check with your doctor before making any health care decisions. Please use the links to do side-by-side comparisons of health care providers and get accurate, reliable, health information.

Online quality reporting

Providence is committed to improving quality of care and patient safety, and living our Mission. All of our quality reports can be viewed online:

The talented senior leadership team at Providence Holy Cross Medical Center is comprised of experts in the health care industry all of whom have worked in the field for many years. Our leadership team includes experts in health care administration as well as in the clinical setting. Each comes with their own unique set of knowledge and expertise bringing together a dynamic cohesive team; several have been with the Providence Health & Services system for many years and are well respected for their work. Our leadership team members come from a variety of backgrounds, which helps Providence Holy Cross connect with its very diverse population base. In addition to their skills in fiscal responsibility, they have provided key leadership in achieving Magnet Status and receiving multiple awards for excellent patient care. Their leadership is exhibited in our quality and compassionate nursing care, and the overall high quality of performance from our clinicians and supporting staff.

Bernie Klein, chief executive of Providence Holy Cross Medical Center

Bernie Klein, Chief Executive

Dr. Bernie Klein is the chief executive at Providence Holy Cross Medical Center. Dr. Klein has worked with the Providence Health & Services organization for seven years. Prior to his interim position, he served as the chief medical officer for Providence Holy Cross where he facilitated and organized resources in support of clinical quality, accreditation and overall performance improvement/operational excellence.

Dr. Klein is a board certified internal medicine physician. He attended medical school at the University of Health Sciences/Chicago Medical School and completed his residency at UCLA/Harbor General Hospital Medical Center. He also completed a one-year internal medicine fellowship at the UCLA/West Los Angeles Veterans Administration Medical Center. He received his Masters of Business Administration from the Goizueta Business School at Emory University.

Patty Mayberry, Chief Operating Officer

Rex Hoffman, MD, Chief Medical Officer

Jodi Hein, Chief Nursing Officer

Vacant, Chief Financial Officer

Kim Murphy, Executive Director, Clinical Operations

George Akopyan, Director of Human Resources

D.W. Donovan, Director of Mission Leadership

Ben Chandler, Executive Director, Foundation

Natasha Shows, Director of Marketing & Communications

 

Community Ministry Board of Directors, Valley service area

  • Sue Georgino, Chair
  • Peter Richman, MD, Vice Chair
  • Carrie Leonard, Secretary
  • Ken Anderson
  • Omaran Abdeen, MD
  • Tom Bruehl
  • Norm Coulson
  • Edward Feinstein
  • Sr. Mary Hawkins
  • Sarah Karzel
  • Bernie Klein, MD
  • Boris Larreta, MD
  • Peter Lynch
  • Richard Marciniak
  • Stuart Posin
  • Gerry Puchlik
  • Howard Reinstein, MD
  • Christine Schaeffer, PhD
  • Bill Wiggins
  • Judie Wilke
  • Jeffrey Work, MD
  • Shahan Yacoubian, MD
  • 2016 Healthgrades® Distinguished Hospital for Clinical Excellence™
  • Named one of 150 Great Places to Work in Healthcare by Becker's Hospital Review in 2016
  • One of Healthgrades® America’s 100 Best Hospitals for Coronary Intervention™
  • Five-Star Recipient for Treatment of Stroke by Healthgrades®
  • Designated Nurse Magnet Hospital, American Nurses Credentialing Center
  • U.S. News & World Report Most Connected Hospitals of 2015-16
  • Rated as “Superior” for Patient Satisfaction by CHART (California Hospital Assessment and Reporting Taskforce)
  • Joint Commission – Recognized as a Top Performers on Key Quality Measures
  • Joint Commission’s Gold Seal of Approval™ for certification as a Primary Stroke Center
  • Gold Quality Achievement Award - American Stroke Association/Get with the Guidelines
  • Blue Cross/Blue Shield Distinguished Hospital + Designation for total knee and total hip joint replacement
  • CARF Accredited - Commission on Accreditation of Rehabilitation Facilities
  • Designated Baby Friendly Hospital, UNICEF/WHO Baby Friendly Hospital Initiative in the United States
  • California Children’s Services (CCS) Special Hospital and Community Neonatal Intensive Care Designations

Magnet recognition

Magnet recognized: American Nurses Credentialing CenterThe American Nurses Credentialing Center (ANCC) re-designated Providence Holy Cross Medical Center in 2013 as a Magnet Hospital for excellence in nursing services.

The Magnet Recognition Program®, an impressive and important designation, brings national recognition to our hospital with a nursing staff that is among the best in the nation. Only the top five percent of the 5,000 hospitals in the United States have received Magnet Status; Providence Holy Cross Medical Center is one of the smallest hospitals in California to receive this distinction and the only Magnet Hospital in the Greater San Fernando Valley.

"We may be a community-based hospital, but our nursing staff is among the best in the nation, and I'm honored that the ANCC has recognized this," said Ann Dechairo-Marino, Chief Nursing Officer, Providence Holy Cross Medical Center. "With this recognition, our patients can expect to be cared for by the finest nurses and they will know they will achieve the best quality outcomes."

The ANCC's Magnet Recognition Program provides consumers with the ultimate benchmark to measure the quality of care that they can expect to receive. The Magnet Recognition Program recognizes health care organizations that demonstrate excellence in nursing services and adherence to national standards for the organization and delivery of nursing services.

Our magnet journey continues

Nursing excellence continues to be a major focus at Providence Holy Cross Medical Center. And nurses are a key part of our hospital’s decision-making as we manage healthcare reform and its focus on quality, affordability and access.

Providence Holy Cross Medical Center, historically, has a strong culture that provides the ability to adapt to change and move forward with innovative ideas. Shrinking financial resources, regionalization of operations within Providence's Southern California facilities and more regulatory requirements have increased our commitment to patient quality and care.

With the support from our leadership team, we continue to live up to our honor as a Magnet Hospital and our focus on excellent patient care provided by our nurses and physicians.

Daisy Award logoProvidence Holy Cross Medical Center is proud to partner with the not-for-profit Daisy Foundation to present the Daisy Award for Extraordinary Nurses. This award, given in collaboration with The American Organization of Nurse Executives (AONE), recognizes the compassion, excellence in patient care and “super-human” efforts exhibited by nurses every day at Providence Holy Cross.

The DAISY Award was established by the DAISY Foundation in memory of J. Patrick Barnes who died at 33 of Idiopathic Thrombocytopenic Purpura (ITP), an auto-immune disease. DAISY is an acronym for Diseases Attacking the Immune System and nearly 300 hospitals across the United States currently honor their nurses through the DAISY Program. The Barnes Family was so awestruck by the clinical skills, caring and compassion of the nurses who cared for Patrick, they created this national award to say thank you to nurses everywhere. In addition to celebrating excellence in nursing, the DAISY Foundation also strives to fund nursing research through evidence-based practice projects.

Nominate an extraordinary nurse

At Providence Holy Cross, all nurses are eligible to receive The Daisy Award. These nurses can be nominated by patients and families who have seen their extraordinary work.

For more information on The Daisy Award at Providence Holy Cross, please email us.