If issues emerge during pregnancy or delivery, Providence Holy Cross provides 24-hour care for the special needs of your baby. Our 12-bed Neonatal Intensive Care Unit (NICU) is specially designed to care for premature and high-risk babies and offers family-centered care and comfort for babies and their parents.
All parents look forward to healthy pregnancies and routine deliveries, but if something unexpected should happen, our Level III Neonatal ICU is a technologically-advanced unit capable of caring for the unique needs of your baby. The NICU has equipment designed for infants and a hospital staff who have special training in newborn care.
In an effort to provide top quality care, Holy Cross’ NICU features:
- New 12-bed state-of-the-art NICU for premature and high-risk babies
- Family Centered NICU with private rooms for infants and their families
- Fully equipped Giraffe isolettes which allows the infant to stay in the same incubator until they are stable to move to an open crib
- Lactation consultants are available to answer questions and give you hands on assistance as needed with pumping and feeding your baby at the breast as well as ongoing support once you and your baby go home.
- Clinical social workers are assigned to every infant admitted to the NICU and will meet with all parents to help you cope with the stress of having a baby who is hospitalized. They will assess your family’s needs, provide counseling and support, and help to connect you to supportive resources.
- Case managers will assist in arranging specialty items needed to care for your infant upon discharge, and will monitor your case daily.
At the NICU, we understand that each infant has individual needs that require specific treatment plans. This is why each of our newborn patients is assigned a personal NICU team. These teams consist of:
- Neonatal nurses
- Respiratory therapists
- Lactation consultants
- Laboratory technologists
- Social workers
- Case managers
Visiting is open to parents and family 24 hours a day. A parent or banded partner must be present at the bedside for any other visitors to be allowed. A total of 3 people per family may be at the bedside at one time, including the parent(s). Siblings may visit if they are 3 years or older. Parents must declare that their visitors are up-to-date on immunizations, have not had recent exposure to communicable disease and are not currently experiencing fever or symptoms of cold or flu.
- All visitors must do a 3 minute scrub prior to entering the NICU
- Food and drinks are not allowed in the NICU
- Cell phones must be shut off before entering. Handling your cell phone and infant at the same time can result in your infant being exposed to harmful bacteria.
For your infant’s protection, we are a locked unit. You may access the unit via the Labor and Delivery entrance. After 9 p.m., you may enter through the Emergency Department.