Care Navigation Team
We all face health challenges and struggles. For some, a visit to the doctor results in a diagnosis that requires a few simple adjustments to feel better. For others, the diagnosis can be life-altering. While some health outcomes can be expected due to family history or habits, others can be unexpected and surprising.
Our Care Navigation team is here to guide you, so you don’t have to navigate your healthcare alone. Our care managers include licensed social workers, pharmacists, nurses, and dietitians. Whether you are dealing with a big health issue or just trying to stay healthy, we offer personalized support based on your needs.
Your Care Navigation team can help with:
- Mental health conditions
- Managing complex medication routines, including infusions and injectables
- Pregnancy, newborn care, or complications from birth
- Rare or genetic conditions
- Gender-affirming care
- Transplant surgery
- Traumatic injuries
- Conditions like autism
- Neurologic, cardiac, or gastrointestinal issues
- Cancer, stroke, asthma, and diabetes
- Navigating disability-related challenges
- Living in unsafe environments
- Connecting with community resources
To get started, call a Member Advocate at 855-346-5057. They’ll connect you to Care Navigation support that fits your needs.
Need help understanding how it works? Watch a short video to learn how our Care Navigation Program supports your well-being.