Providence Little Company of Mary Medical Center San Pedro enjoys its reputation as a premier provider of comprehensive medical care. As a mission driven organization, we are committed to giving our patients and their families' high quality medical care and service. We want your visit to be pleasant as well as convenient.
We are part of Providence Health & Services, an integrated not-for-profit network of hospitals, care centers, clinics, physicians, home health services, affiliated programs and services, and educational facilities in Alaska, California, Montana, Oregon and Washington. As a Catholic-sponsored health care ministry, we believe that health care must be provided in a compassionate environment.
When you come to a hospital, you expect excellent care. You usually don’t think about your safety.
At Providence medical centers we know the importance of preemptive strikes – a culture of safety means we look for any possible hazards and do our best to put fool-proof practices in place to ensure the safety of our patients, our visitors and our employees.
It starts at the front door, where on rainy days plastic bags are available for dripping umbrellas to keep our floor dry and reduce the possibility that someone might slip. The culture of safety winds its way to every patient room, where beds, tables and equipment are placed just right to guard against accidents.
We found that patients often don’t want to bother a nurse and try to reach for things themselves, or perhaps get out of bed when they’re not quite ready. Knowing that’s a possibility we make sure our patients know to ask for help, no matter how big or small their needs are. You’re in our hands and we want to make sure we provide the best quality, compassion and safety during your stay.
Our culture of safety permeates throughout each hospital among nurses and staff members who ensure each patient has proper identification and that his or her privacy is protected. Visitors are asked to check in at the front desk and to wear badges. Our pharmacy and our lab team double and triple check medications and tests to guard against any mishaps.
We are so dedicated to your safety and the safety of the community that in meeting rooms far from hospital beds, we have committees that meet to plan how we will respond to all types of emergencies, including natural disasters. This preparation is detailed and addresses all scenarios. For example, our surgical teams have been trained how to guard a patient in surgery during an earthquake. Each unit is equipped with emergency supplies and trains regularly on how to use them.
We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority.
Providence Little Company of Mary San Pedro Center is committed providing compassionate, reliable and safe care. That’s why we continually implement quality initiatives that ensure our patients receive the absolute best care. Our quality dashboard shows ours progress on five quality measures.
At Providence Little Company of Mary Medical Center San Pedro, we are proud to receive recognition for the extraordinary care provided to our patients. Creating a positive environment that accommodates physicians' needs and recognizes their important contributions-from the examination room to the boardroom-results in invaluable partnerships and outstanding patient care.
Providence Little Company of Mary Medical Center San Pedro is proud to have been ranked among the nation’s safest hospitals by receiving an “A” grade from The Leapfrog Group — the gold standard measure of patient safety — three years in a row!
Providence Little Company of Mary Medical Center San Pedro is proud to receive a “Best Hospitals for America” designation by Washington Monthly Magazine. The magazine’s “Best Hospitals for America” rankings were issued in partnership with the Lown Institute, a non-partisan health care think tank. The “Best Hospitals for America” ranking is based on performance in three categories: patient outcomes, civic leadership and value of care. The Lown Institute index is the first hospital ranking to also measure value of care, racial and economic inclusivity, pay equity and more.
Providence Little Company of Mary Medical Center San Pedro is proud to receive the following recognition:
- National overall grade: A+
- National patient outcomes grade: A
- #6 Overall in California
- #13 in the nation for safety net hospitals
Quality matters and we are proud that Healthgrades has recognized us as a leader in patient care and safety. Providence Little Company of Mary Medical Center San Pedro has been named by Healthgrades as a:
- Five-Star Recipient for Treatment of Heart Failure
- Five-Star Recipient for Treatment of Bowel Obstruction, three years in a row
- Five-Star Recipient for Treatment of Sepsis, ten years in a row
For nearly a decade, Providence Little Company of Mary Medical Center San Pedro has been certified as an Advanced Primary Stroke Center. Our commitment to quality care has earned us the Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Gold Plus Achievement Award for fulfilling the rigorous standards and requirements it takes to deliver quality stroke care.
The Rehabcentre at Providence Little Company of Mary Medical Center Torrance, accredited by CARF for Adult Inpatient Rehabilitation Programs and for their Adult Stroke Specialty Program, was nationally ranked by the Uniform Data System for Medical Rehabilitation (UDSMR) for quality and effectiveness of its program. This rating is based on a comprehensive scoring of multiple items, most of which pertain to the ability of acute rehab patients to perform daily living activities after their treatment. It shows, once again, that Rehabcentre is the treatment center of choice for patients recovering from a serious illness like stroke, brain injury, spinal cord injury or other complex medical condition.
- Suzi Gulcher, Chairperson of the Board
- Jerry Kouzmanoff, Vice Chair
- Dean Nelson, Secretary
- Richard Afable, MD
- John Armato, MD
- Randy Bowers
- Tom Connaghan
- William Conrad, MD, Chief of Staff, PLCMMC Torrance
- Sr. Renee Cunningham, LCM
- Michele Del Vicario, MD
- Moshe Faynsod, MD
- Joanne Hunter
- Glen Komatsu, MD
- Sister Terrence Landini, LCM
- Tim McOsker
- Chuck Miller
- Phyllis Monroe, MD
- Garry Olney, Chief Executive, South Bay Community, PLCMMC San Pedro and Torrance
- Miles Shaw, MD, Chief of Staff, PLCMMC San Pedro
- Patty Sullivan
- Victor Jordan, Health Network Executive, Chief Operating Officer
- Rich Severa, Chair, PLCM Foundation
- Erik Wexler, Exec V.P. & Chief Executive, PH&S So. CA Region
Patient care and safety
We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.
If your issue remains unresolved, you have the right to:
- Contact the Joint Commission Office:
- Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
- Fax to: (630) 792-5636
- Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
- Contact the California Dept of Public Health (CDPH)
- Mail to: 3400 Aerojet Ave, Suite 323, El Monte, CA 91731
- Phone: (800) 228-1019
- Fax: (626) 927-9293
When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.
Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.
Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.
Garry Olney, Chief Executive
Scott Ciesielski, Chief Nursing Officer
John Goeders, Chief Financial Officer, Coastal Service Area
Sajid Sindha, Executive Director, Strategy and Business Development
Matt Chandler, Executive Director, Operations
Richard Glimp, MD, Chief Medical Officer
Melissa Baker, Human Resources Officer
Jennifer Kozakowski, Chief Mission Integration Officer
Kurt Hinrichsen, Chief Philanthropy Officer
If you have a care concern that you would like to address to the leadership team, please contact the Risk Management Department at: