Do you have severe back and neck pain?

Call 844-458-7768 or complete our online form to request an appointment with our expert care team.

Our Approach

At Providence Holy Cross Medical Center, back support means more than performing procedures. It means connecting you with a team of supportive experts—from pain specialists, exercise therapists and rehabilitation specialists to neurologic and orthopedic surgeons—who understand the impact that back problems have on your day-to-day life.

Our team works closely with you, your family and your other health care providers to carefully evaluate what’s causing your pain and to provide the most effective treatments for you. Each member of our team shares a common goal of returning you to good health—because back support means more here.

Our back and neck experts provide experienced diagnostic services, preventive care, non-surgical therapies and surgical treatments for a wide range of spinal conditions, including:

  • Degenerative disk disease
  • Herniated disks
  • Low-back pain
  • Myelopathy (spinal cord problems due to compression in the neck)
  • Osteoporosis and related spinal fractures
  • Radiculopathy (pinched nerves)
  • Sciatica
  • Spinal compression
  • Spinal curvature (scoliosis, kyphosis, deformities)
  • Spinal stenosis (narrowing of the spinal canal)
  • Spondylolisthesis (slipped vertebra)
 
  • Non-narcotic medications
  • Pain-relieving injections
  • Physical and rehabilitation medicine (physiatry)
  • Physical therapy
  • Artificial disk surgery
  • Diskectomy
  • Kyphoplasty/vertebroplasty
  • Minimally invasive procedures
  • Spinal decompression
  • Spinal fusion
  • Spinal reconstructive surgery

Find a Doctor

At Providence, you'll have access to a vast network of dedicated and compassionate providers who offer personalized care by focusing on treatment, prevention and health education.

How Back Surgery Changes Lives

Learn how back surgery can change lives and the difference expert care can make.

  • Cameron's Story

    Cameron suffered from back pain for most of his life. Over the years, he explored many treatment options but didn't find lasting relief. Watch his story to learn how surgery changed his life - and the difference expert care can make.

  • Randy's Story

    A jet ski accident left him paralyzed. He left Providence on his own two feet. Watch the video to learn more about Randy’s story.

Couple Hiking

Tips for Managing Back or Neck Pain

Neck and back pain can keep you from doing what you love. Learn how to manage your pain, and what treatment options are available.

Robot-Assisted Spine Surgery

ExcelsiusGPS® Robotic Navigation Platform

Accuracy and precision are of the utmost importance during complex spinal surgeries. ExcelsiusGPS® by Globus Medical is robotic technology that uses X-rays and image guidance to help surgeons make precise incisions and enhances the accurate placement of screws and other implants.

Using advanced navigation tools, ExcelsiusGPS® allows surgeons to move in smaller surgical areas with fewer incisions, leading to less tissue damage and shorter recovery times.  

Spine Surgery image

Frequently Asked Questions

Seek immediate medical attention if your back pain is accompanied by any of the following:

  • It follows a serious injury or trauma, such as a fall or car accident
  • Fever
  • Loss of bladder or bowel control
  • Severe weakness or numbness in both legs
  • Unexplained weight loss

These may be signs of a more serious condition, such as a spinal fracture.

In most cases, you’ll want to talk to your primary care doctor first to evaluate your pain and review your medical history. A spine specialist can offer a more targeted diagnosis and advanced treatment options. Your PCP may suggest non-surgical treatments before referring you to a spine specialist, such as physical therapy, chiropractic care and injections.

You should consider seeing a spine specialist if your pain:

  • Causes numbness, tingling or weakness in your limbs
  • Has lasted more than 4–6 weeks despite rest and over-the-counter treatments
  • Started after an injury
  • Radiates down your arm or leg

Patients should check with their insurance to confirm coverage before scheduling. Some insurance plans may require a referral.

Typically, you’ll need a referral and imaging completed within the last 6 months. Many insurance providers require a referral from a primary care doctor before covering specialist visits. However, some plans allow you to see a specialist without a referral.

We recommend contacting your insurance provider before scheduling to confirm your coverage and referral requirements.

Please bring the following to your first visit:

  • Detailed history of symptoms and treatments, including when your symptoms started and any pain triggers
  • List of questions for the care team

Being as specific as possible about your pain – including its location, severity and how it affects daily activities – will help your specialist make a more accurate assessment.

Seeking a second opinion before spine surgery is not only acceptable – it’s encouraged. Second opinions help confirm the diagnosis, ensure surgery is truly necessary and give you added confidence in your treatment plan. Respected spine care providers will support your decision to seek additional professional opinions, and many insurance plans cover second opinion consultations.

Recovery time varies depending on the type of surgery and the individual.

Minimally invasive procedures may allow you to return to light activities within a few weeks, while more complex surgeries such as spinal fusion may require 3–6 months for full recovery.

Your care team will provide a personalized recovery plan with clear milestones.

Most major insurance plans cover medically necessary spine treatments and surgery. Coverage for conservative treatments, such as physical therapy, chiropractic care and injections, varies by plan.

It’s important to verify your benefits, obtain any required pre-authorizations and understand your out-of-pocket costs before starting treatment.