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Neonatal Intensive Care Unit (NICU)

2258.0 miles away
714-626-8522
Open 24 hrs., seven days a week

Neonatal Intensive Care Unit (NICU)

Open 24 hrs., seven days a week

Forever committed to the health and wellbeing of mothers and children, our Level III NICU offers round-the-clock, state-of-the-art care to critically ill newborns. A high-risk infant born in a hospital with a Level III NICU has a significantly higher chance of survival than an infant born at a hospital without a NICU.

Thanks to the devoted care of our team, most of the babies born at St. Jude Medical Center never require the help of our Level III NICU. But their parents have the confidence and peace of mind that comes from knowing that today's most advanced care is available if needed.

Only immediate family members are allowed in the NICU. Please contact the NICU for more information at 714-626-8522.

Your guide to the NICU

When a baby requires care in the Neonatal Intensive Care Unit (NICU), it is a stressful time for the entire family. But at St. Jude Medical Center, we’ve made it a little easier: new moms and dads can have the reassurance of watching their baby grow and develop from their computer or mobile device.

The Nicview Webcam System creates a “virtual window” into the NICU. Individual cameras mounted above the isolettes provide parents with real-time viewing securely over the Internet. St. Jude Medical Center offers the webcam as a free service to our patients, but we know the reassurance and peace of mind it offers is priceless.

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Strengthening the bond

Bonding between parents and their newborn is as important in the NICU as it is at home. Having the ability to watch your baby anywhere can help keep you involved and informed – and strengthens the connection between you and your baby.

Bringing family together

With the webcam, traditional boundaries of distance disappear. Family, across the street or across the globe, now has access to real-time video of the newest family member.

Easy-to-use

The webcam is easy to access, and there are no software downloads or Adobe Flash plug-ins. If you can access the Internet, you can use this webcam. If you have technical difficulties, customer service support is available 24 hours a day, seven days a week at 855-642-8439 or support@nicview.net.

Secure and reliable

All video and information is secured with 256-bit SSL encryption (the web security standard). No video is stored.

You control access

If you would like to view your baby online, you must sign a consent form. You will be given a unique username and password. Please do not share your information with anyone you do not want to have access to the webcam. No one else will be able to access the webcam, except for St. Jude authorized personnel. Only the baby’s parents will be allowed to activate the webcam.

When your physician decides you are ready to leave the hospital, a discharge order will be written. You should make arrangements in advance with a family member or friend to help you when it is time to go home.

Your physician and nurse will give you instructions about post-hospital care. If you have questions, please be sure to ask. If there is someone who will be caring for you after discharge, it is a good idea to have this person present. An electronic copy of your discharge information is available by request.

Additional resources:

Designed to educate new and experienced parents alike, St. Jude Medical Center offers a full spectrum of classes to help support parents in caring for their child. Topics include: 

  • Preparation for Childbirth
  • Breastfeeding Basics Class
  • Breastfeeding Workshop
  • Newborn Baby Care
  • Grandparents in the Know
  • Sibling Class
  • Baby Safety and CPR

 

Pregnancy is filled with decisions, from choosing a name to choosing paint colors for the baby's room, but no decision is more important than choosing the right pediatrician. Fortunately, we make it easy by offering Orange County's most popular and respected pediatricians.

For a list of our pediatricians, along with information about their education, training and location, search our provider directory. For more help in selecting the right doctor for your family, call us at 877-459-3627 (DOCS).

Patient Stories

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