Patients & Visitors
Whether you’re a patient, family member, caregiver or friend, our goal is to make you feel truly welcome before you enter our doors. Our community is home to vibrancy, energy and hope, and we’re excited to share that with you.
Call us: 509-473-6000.
Please bring these items with you to make your time with us as comfortable as possible:
- Your photo ID
- List of your current medications (including prescriptions, over-the- counter medicines, herbs, vitamins and supplements)
- Your medical history form, if you’ve been asked to complete one
- Financial information, such as your insurance information
- A referral form, if required by your insurance
At Providence St. Luke’s Rehabilitation Medical Center, we believe in the power of many. We encourage family and friends to be part of their loved one’s rehabilitation and do our part to keep them involved in key stages throughout the journey. Each visitor contributes to the positivity of our amazing community.
Changes to our visitation policy are in effect until further notice. We are monitoring this matter closely and will make adjustments, as necessary.
At St. Luke’s, we don’t have set visiting hours. However, evening hours are recommended for visitation, as most patients undergo various therapies throughout the day. When you’re planning your visit, please contact the patient beforehand so that you can ensure they are not in therapy or treatment sessions when you arrive.
Visitors can also take advantage of numerous community transportation services available in Spokane for traveling to and from St. Luke’s. Complimentary parking is available in our parking lot adjacent to the medical office building where our main entrance is located.
For hungry visitors, St. Luke’s offers a cafe filled with healthy fare. the Waterfall Cafe is open daily to the public and offers a comfortable environment for enjoying breakfast, lunch or dinner, or snacks such as soups, salads and sandwiches between meals. The cafe accepts cash, checks, Visa and MasterCard.
Cafe hours are:
- Weekdays: 6:30 a.m. - 6:15 p.m.
Breakfast: 6:30 - 10 a.m. | Lunch: 11 a.m. - 1:30 p.m. | Dinner: 5 - 6:15 p.m.
- Weekends and holidays: 11 a.m. - 1:30 p.m.
Through our partnership with Providence Sacred Heart Medical Center, visitors can enjoy free delivery of flower arrangements, potted plants and balloons from Sacred Heart’s award-winning Gift & Floral Shop. Sacred Heart also generously donates 10 percent of the proceeds from your purchase to St. Luke’s. To get started, call 509-474-3380 or visit the gift shop website.
Our patients and their families are at the core of everything we do. To help patients, families and caregivers along their journey together, St. Luke’s provides a variety of ongoing support.
At this time, some support groups may not be offered due to COVID-19; others are offered virtually.
While nothing compares to experiencing the care at St. Luke’s firsthand, we understand that as you research facilities for you or your loved ones, having a sense of what St. Luke’s looks like is important.
If you’d like to schedule an in-person visit of our inpatient services, please contact our case management team: 509-473-6058.