Patients and Visitors
Visitors can be good medicine for patients. Friends and family members are welcome to visit patients during their stay at Providence Portland Medical Center. Patient care determines the schedule for visitors.
The normal visiting hours are from 11 a.m. to 8 p.m. daily.
Special care units (cardiac intensive care, intensive care, maternity and mental health) have specific visiting hours. Please check with our nursing staff.
The friendly staff of Providence Guest Services can ease hospitalization concerns for patients and their families. They can help arrange guest housing or make hotel reservations for out-of-town patients and visitors, give directions and transportation advice, and recommend a local restaurant for a good breakfast, lunch, dinner or snack.
You are invited to call Providence Guest Services, 1-888-550-1575, between 8:30 a.m. and 8:30 p.m., seven days a week.
The hospital has several facilities where you can purchase food and beverages.
Our daily menu may be obtained by dialing 503-215-5151 (ext. 55151 within the hospital).
A full-service cafeteria located on the lower level of the hospital, offers fresh entrees, deli sandwiches, soups, salads, desserts, beverages and snacks.
- Mon - Fri: 6:30 a.m. to 3 p.m.
- Sat - Sun: Closed
Located on the main level of the hospital next the gift shop.
Located in the cancer center, Providence Portland Medical Center. Serving fresh and healthy made-to-order salads and sandwiches and grab-and-go options.
- Mon - Fri: 3 p.m. - 10 p.m. and 11 p.m. to 2 a.m.
- Sat - Sun: 6:30 a.m. to 10 p.m. and 11 p.m. to 2 a.m.
Located on the main level of The Professional Plaza building, serves entrees, salads, grilled sandwiches, desserts, snacks, espresso, milkshakes and other beverages.
- Mon - Fri: 6:30 a.m. to 2 p.m.
- Sat - Sun: Closed
The Providence Portland Medical Center Gift Shop is located in the main lobby of the hospital. There, you’ll find items to amuse, delight, and comfort patients and guests. Among its many offerings are fresh flowers, greeting cards, home and holiday décor, clothing, tech accessories, and inspirational items. There’s also a large selection of plush toys, as well as creative options for pets and babies.
- Mon-Thus, 9 a.m. to 5 p.m.
- Fri, 9 a.m. to 1 p.m.
- Hours may vary.
The gift shops are staffed by volunteers. All profits benefit the Providence Portland Medical Foundation.
Planning to leave the hospital is part of your care. As a patient at Providence Portland Medical Center, you may leave the hospital when your doctor determines that it is medically appropriate for you to go home or to another care setting.
Your doctor, your primary nurse and other members of the health care team will work with you and your family to plan your discharge. If you have questions about your post-hospital diet, activities or other matters, please be sure to ask.
Before you leave the hospital, please make sure you:
- Have all your personal belongings
- Understand all your discharge instructions
- Have a location, time, telephone number and contact person concerning any community services you have been referred to
- Know if you are participating in any follow-up care
- Your nurse will assist you throughout the discharge process
Upon your discharge from the hospital, your physician may prescribe prescriptions for you to take at home. Although our inpatient pharmacy does not fill prescriptions, you may wish to have your prescriptions filled at the Credena Health Pharmacy at PPMC Plaza. The pharmacy is located at 5050 NE Hoyt. As you prepare for discharge, please let your nurse know how you want your prescriptions handled. If you choose the Credena Health Pharmacy at PPMC Plaza, your prescriptions can be faxed to them ahead of time so they will be ready when you arrive. Your discharge medication costs will not be included in your hospital's bill.
- Mon-Fri: 8 a.m. to 7 p.m.
- Sat: 9 a.m. to 5 p.m.
- Sun: closed
Contact: Ext. 56296; outside the hospital, call 503-215-6296.
Providence Home Services offers a network of services designed to address the complex needs of patients and their families, including:
- Home health
- Home hospice
- Home infusion
- Home oxygen and medical equipment
There are specially designated waiting areas for visitors on each floor and in the main lobby. Specific waiting areas have been designated for families of patients in the intensive care units, the emergency department and surgery. During certain hours a volunteer is on duty to keep family members informed about the patient’s progress in surgery.
Reading materials are available at the information desk in the main lobby.