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Medical Staff Services

2278.0 miles away
Fax: 818-496-1633

Medical Staff Services

Fax: 818-496-1633
2278.0 miles away

This site is for the exclusive use of the members of the Medical Staff and Allied Health Professional Staff at Providence Holy Cross Medical Center.

The Providence Holy Cross Medical Staff and Allied Health Professionals website offers practitioners access to current events, policies, bylaws and other resources of interest. We welcome your feedback.

The Medical Staff Administration Department provides support services to the Providence Holy Cross Medical Center medical staff. We are responsible for managing the credentialing, recredentialing, privileging, Focused Professional Practice Evaluation (FPPE)/Proctoring process, Ongoing Professional Practice Evaluation (OPPE) process, and support for physician leaders with their organizational structure including medical staff's meeting management. We provide support to physician leaders to assure regulatory compliance in the diverse health care industry. We are very proud of what we do and believe that what we do contributes to the quality and safety of patients who trust in us to receive their medical care.

The department is open to serve you Monday through Thursday from 8 a.m. to 4:30 p.m. and Friday from 6:30 a.m. to 3 p.m. We are closed on major holidays. For assistance please contact us as follows:

Sonia Ramos, Senior Medical Staff Manager

Medical Staff Meeting Management, Departmental R&Rs, Privileging & Focused Professional Practice Evaluation (FPPE), Call Panels, Bylaws, Rules and Regulations
Email Sonia Ramos
Phone: 818-496-4609
Fax: 818-496-4701

Sue Hannon, Medical Staff Coordinator

Reappointment Applications, MD Onboarding, Credentials Committee, Proctoring
Email Sue Hannon
Phone: 818-496-4411
Fax: 818-496-4701

Ilianna Ortiz, Medical Staff Coordinator

Medical Staff Meeting Management, Departmental R&Rs, Privileging & Focused Professional Practice Evaluation (FPPE)
Email Ilianna Ortiz
Phone: 818-496-4566
Fax: 818-496-4701

Medical Executive Committee
  • Chief of Staff: Jason Fisher, M.D.
  • Past Chief of Staff: Hany Farid, M.D.
  • Secretary/Treasurer: Omaran Abdeen, M.D.
  • Member at Large: Rafik Abdou, M.D.
  • Member at Large: Scott Fields, M.D.
  • Member at Large: Peyman Mesbah, M.D.
  • Member at Large: Richard Moore, M.D.
Department Chairmen
  • Medicine: Douglas Prisco, M.D.
  • Ob/Gyn: Martin Cooper, M.D.
  • Pediatrics: Elizabeth Evans, M.D.
  • Surgery: Ihab Aziz, M.D.
Professional Services
  • Anesthesiology: Brian Lee, M.D.
  • Board of Trustee Rep.: Omaran Abdeen, M.D.
  • Cardiology: Kenneth Tam, M.D.
  • Continuing Medical Education Director: Ellsworth Pryor, M.D.
  • Emergency: Jason Fisher, M.D.
  • Hospitalist: Sarthi Shah, M.D.
  • Pathology: John Yamashita, M.D.
  • Pulmonary: M. Reza Nahed, M.D.
  • Quality Management Chair: Victor S. Hogen, Jr., M.D.
  • Radiology: Gregory Paranay, M.D.
  • Chief Executive: Bernie Klein, MD, MBA
  • Chief Medical Officer: Rex Hoffman, MD, MBA, CPE
  • Chief Nursing Officer: Jody Hein, DNP, MHA, RN, NEA-BC
  • Chief Financial Officer: Glen Bales
  • Medical Staff Senior Manager: Sonia Ramos
Epic training and support
Additional resources
Physician Toolkit – Don’t Delay Care
Bylaws, rules and regulations
Physician hotline: Report operational patient care concerns

If you identify an operational issue while caring for patients, we encourage you to speak to a charge RN, house supervisor or anyone from the admin team. However, we realize we are not always available. Consequently, we developed the physician hotline.

To access the hotline:

  • Dial x 64422 or 818-496-4422
  • Enter Site ID 21 followed by #
  • Enter MD ID number followed by #
  • Enter work type “99” to dictate a hotline followed by #
  • Enter 999999 to bypass MR number followed by #
  • Enter 2 to begin dictating

All concerns are responded to in writing and tracked by the Quality Management Committee; Please remember that quality of care and peer review issues should be reported via the Unusual Occurrence Reporting (UOR) system.

Drug shortage

Drug shortages can adversely affect drug therapy, compromise or delay medical procedures, and result in medication errors. A drug product shortage is defined as a supply issue that affects how the pharmacy prepares or dispenses a drug product or influences patient care when prescribers must use an alternative agent. Download the current drug shortage information (intranet access required).


Access formularies and medication lists (intranet access required).

Medication safety

Despite significant national attention, medical errors continue to pervade the U.S. health care system. Medication-related errors consistently rank at the top of all medical errors, which account for thousands of preventable deaths annually in the United States. Please see the link below for medication errors occurred and steps to improve the safety of medication use. Access information about medical safety (intranet access required).

Pharmacy and therapeutics (P&T) update

View past meeting minutes (intranet access required).

Pharmacy newsletters

Access Pharmacy Note (intranet access required).

Antimicrobial Stewardship (AMS) Program

Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.


Download the update (intranet access required).

Antibiotic Therapy Guide

Download the guide (intranet access required).

Providence is proud of its history of partnering with physicians to create centers of excellence for quality patient care. Since the Sisters of Providence founded this ministry more than 160 years ago, the spirit of collaboration between Providence and its physicians has always been one of our greatest strengths. Here in California, we are particularly proud of our efforts to make Providence an attractive environment in which to practice medicine. These efforts recognize that physicians are essential to living out our healing ministry. We offer opportunities for diverse clinical practices and leadership development, all guided by our Mission of service.

Learn about physician referral.

Professional resources
Affiliated medical groups
Find an opportunity

More than 300 Providence employed and private practice opportunities in a wide variety of settings.

To learn more about practice and employment opportunities anywhere in the Providence network of facilities, visit Physician Opportunities.

The medical staff directory is updated and posted on the web site monthly. To make changes to your information, please contact us or call 818-496-4430.