Our community benefit investments are one important way we live out our Mission of service, compassion and healing, and work toward health for a better world. Providence is dedicated to creating health care access for everyone and improving the health of our communities. Our community benefit program identifies unmet needs and responds with tailored investments designed to improve health and well-being and is central to how we care for our populations. It’s structured to respond to changing local needs, which can mean investment proportions look different over time. These community benefit strategies are an integral part of our annual report that explains how we are transforming and improving our population health outcomes.  
In 2019, we invested $1.5 billion in community benefit investments across our seven states. These investments include the costs of uncompensated care for Medicaid, free or low-cost care, and many other programs and initiatives focused on improving the health of our communities, increasing access to care and making care more affordable.
  • Continue Reading Chief Executive Letter

    Our community benefit strategies are part of our plan to transform and improve our population health outcomes. We are bringing care closer to our communities, responding to the changing needs and expectations of the people we serve through digital innovation, and better coordination and focus on ambulatory care. We know that health is profoundly influenced by social factors and our environment. Through intentional community benefit investments, we are addressing the root causes that affect the health of entire populations, such as a lack of access to health care, food, safe and affordable housing and transportation. 

    For several years, we have intentionally increased these “upstream” investments in areas that address improved health outcomes and healthier communities. We have simultaneously focused on advancing strategies to serve the Medicaid population better and more affordably, resulting in fewer avoidable emergency department visits and shorter lengths of stay, especially for vulnerable and high-risk patients.

    These strategies are yielding results. In 2019, Providence:

    • Increased proactive, upstream investments in areas such as housing instability, food insecurity, mental health and substance use by 12 percent.
    • Kept charity care levels consistent, investing $303 million in our communities.
    • Decreased the uncompensated costs of Medicaid by $111 million, while providing compassionate care in appropriate settings.

    These investments in vital community programs help people live their healthiest lives – mind, body and spirit.

    - Rod Hochman, M.D., president and CEO of Providence 



Community Health Investment Executive Summary



CHNA and CHIP Reports

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