Welcome to our 2021 annual report. As you scroll through these pages, you’ll get to meet some of the inspiring individuals we had the privilege to serve last year, as well as the caregivers and community partners who helped us bring our Mission to more people in need.
With 2021 representing the second year of the pandemic, it was fraught with challenges. Yet our caregivers and partners continued to step up, responding with courage, compassion and love. Together, we cared for thousands of patients with COVID-19 and provided testing, vaccines and other resources in a variety of settings, from mass vaccination sites to pop-up locations – always with special attention to those in underserved communities.
Amid the challenges, our commitment to our communities has never been stronger. We are incredibly proud that our investment in community benefit has continued to grow each year since the pandemic began. In 2021, we provided $1.9 billion in uncompensated care and other community services, which is $366 million more than we provided in 2019.