Volunteer screening process

• Application: The first step in becoming a volunteer is to complete an online application. Applicants selected from this initial screening will be invited to attend orientation. Selection is made based on open positions and volunteer availability.
• Orientation: You will receive an invitation to attend orientation. Orientations are held monthly (except for December) on a weekday morning or afternoon. Following orientation, a packet of forms will be provided for you to fill out.
• Interview: After attending orientation, an interview will be scheduled.
• Criminal background check: We will conduct background checks on those 18 years and older; Social Security number is required. Those under 18 years of age are required to submit two letters of recommendation.
• Health Screening: Will be completed at St. Joseph Hospital's Employee Health and Wellness Center.
• If you have any questions about the Volunteer Program at St. Joseph Hospital, please email SJHOrangeVolunteers@stjoe.org.

Volunteer application process

• Applications are only accepted the 1st through 7th of every month, with 24/7 online access. Please note: Applications submitted after the 7th day of any month will not be accepted or reviewed by our Volunteer Department. Applications are not accepted during the month of December.
• Applicants will receive an acknowledgment of application submission.
• When matched with an open position based on the applicant's availability, the applicant will be contacted to attend orientation.
• Apply online now

Volunteer standards

• Volunteers must be at least 16 years of age*.
• Due to the high volume of applications we receive each month, we limit the applicants we accept to those living in Orange County.
• The on-boarding process may take up to three months - please consider future availability when applying. If accepted as a volunteer, applicants 18 years of age and older must be able to provide a United States social security number at the time of the interview for our required background check.
• Volunteers must commit to a minimum of 150 hours of service. We do not offer short term, summer, internship or shadowing volunteer opportunities.
• Volunteers must be able to commit to a regularly scheduled four-hour shift once a week (pet therapy volunteers excluded).
• Volunteers must be able to abide by all patient confidentiality guidelines, customer service expectations and St. Joseph Hospital policies.
• Volunteers must have access to an email address. The Volunteer Services department utilizes email to communicate with volunteers.

If accepted as a volunteer, you will be asked to:

• Attend an orientation at St. Joseph Hospital
• Participate in an interview
• Complete a mandatory Health Screening
• Consent to a background check for volunteers 18 years of age and older (hospital provided). If you are under 18 years of age, two letters of recommendation are required
• Complete our initial training process
• Complete annual education on general hospital policies and procedures
• Complete annual competency validation for specific service descriptions.
• Follow the dress code guidelines. Volunteers must purchase uniforms (prices range from $15-30).

*There are a limited number of openings for college and high school students.

Weekdays - 5:30 a.m., mornings and afternoons)

• Provide assistance to patients, family members and visitors
• Assist Admitting Staff with visitor inquiries, paperwork and deliveries
• Escort patients and families to locations within the hospital

Outpatient Pavilion - Weekday mornings and afternoons

• Greet and direct patients, family members and visitors
• Excellent customer service skills required
• Bilingual volunteers are a plus

Weekdays

• Pre-Requisite: Must be fluent in Spanish and English
• Provide a warm welcome to new Spanish speaking patients
• Inquire about the patient's hospital stay and if they have questions or concerns
• Great opportunity for patient interaction

Weekdays

• Escort and discharge patients
• Assist with typical "messenger volunteer" tasks, such as specimens to labs, supplies from central, blood bank runs, etc.
• Assist with clerical tasks as well as restocking supplies and cleaning patient gurneys

Weekdays

• Front Desk
• Greet and direct patients and visitors
• Answer questions and escort as needed to destinations

• Assist staff with clinical and research database data entry
• Assist with clerical tasks and projects
• Mammography (Female Volunteers only)
• Front office clerical duties
• Escort patients to changing areas and assist those who request help
• Ability to listen empathetically to concerned patients

• copehealthscholars.org

• Make rounds to ensure infusion patients have what they need: water, blankets, reading materials or a short visit
• Focus is listening to patients, not talking to them about personal experiences
• Escort and direct incoming patients and physicians
• Assist with clerical tasks as well as restocking supplies, cleaning patient chairs and folding linens

• Greet and escort patients
• Provide clerical support

• Assist staff with a variety of clerical tasks

• Provide research assistance to patients, family members and visitors
• Organize and maintain resources

• Assist staff with clerical tasks, such as answering telephones, data entry, making patient charts, filing, making follow-up calls and restocking supplies

• The Cancer Registry monitors all reportable primary cancer cases diagnosed or initially treated at St. Joseph Hospital
• Extensive data entry; requires high-level computer skills to support data collection
• Assist staff with special projects
• Research
• Assist staff with data entry and projects

Monday, Wednesday, Friday mornings

• Assist nurses during exercise classes
• Provide clerical support
• Help with coordination of wellness classes/events

• Greet and direct or escort patients and family members
• Assist with typical "messenger volunteer" tasks, such as specimens to labs, supplies from central, blood bank runs, etc.
• Provide clerical support
• Provide comfort items to patients and family members in waiting areas

• Greeter/Visitor Support
• Greet and direct or escort patients and family members
• Assist with visitor control
• Provide support with clerical tasks as needed
• Provide comfort items to patients and family members in waiting areas

• Round hourly and offer patients and family members comfort items such as blankets, water, etc. (with RN permission)
• Clean empty treatment rooms
• Stock patient rooms and carts

• Pre-Requisite: Must already be a Eucharistic Minister and have contacted the Spiritual Care Department
• Distribute communion to patients, family and staff on assigned units to those who desire to receive it

Main Hospital: seven days/week
Cancer Center: weekdays

• Required to have excellent customer service skills
• Assist visitors, patients and employees with their purchases
• Restock gift items
• Use cash register and credit card processing machines

Weekdays

• Data entry
• Insurance Verification
• Helps with special projects
• Restocking supplies
• Clerical tasks

Weekdays

• Front office clerical duties
• Greet and assist patients when they arrive for appointments

• Provide encouragement, companionship and feeding assistance to patients during meal times

• Varied patient-related errands, including patient discharges, delivering specimens to the laboratory and medical records, supplies and medications to the nursing units
• Physically active position
• Work with a team of volunteers

Weekdays and Saturday mornings

• Assemble patient charts and consent forms
• Price items, stock boutique and ring merchandise
• Help nurses set up patient rooms
• Sign in people for classes
• Answer telephones

• Provides calming music in lobbies and waiting areas of the hospital, Outpatient Pavilion and Cancer Center

Weekdays and Saturdays

• Provide a warm welcome and hospitality to patients, family members and visitors by greeting and escorting them to patient rooms or other hospital destinations

• General Surgery, Labor & Delivery, Medical Telemetry, Medical Intensive Care, Mother Baby, Observation, Oncology, Orthopedics and Pulmonary Renal
• Discharge patients
• Assist with typical "messenger volunteer" tasks, such as specimens to labs, supplies from central, blood bank runs, etc.
• Assist unit secretary by answering phones and intercom
• Make rounds to patient rooms to determine any pending patient needs
• Assist with clerical tasks

• Greet patients and family members
• Deliver armbands and paperwork to patients, assuring that they are correctly initialing and signing pertinent documents
• Help at Birth Records Registrar

Weekday mornings

• Shadow staff during patient therapy sessions
• Assist department staff with basic clerical duties and restocking supplies

One-year minimum commitment is required; Tuesdays, Thursdays, Saturdays

• Visit and provide activities such as craft projects and games for pediatric patients undergoing dialysis

One-year minimum commitment is required; Tuesdays, Thursdays

• Primary responsibility is helping pediatric patients with homework

• Shampoo and dry patients' hair
• Excellent people skills required, compassionate and caring

Pet Therapy Dogs must be certified through organizations such as Pet Partners or Therapy Dogs International and have a minimum of four months experience visiting with their handler in a nursing home or hospital setting.

• Handler (owner) and dog visit with patients, visitors and staff throughout the hospital

• Deliver medications to nursing units
• Assist staff with clerical needs
• Assist with receiving and prioritizing physician orders
• Verifies and puts away new medication shipments, except for narcotics
• Restock medications

Cancer Center, Inpatient and Outpatient; weekdays

• Shadow department staff during patient therapy sessions
• Assist department staff with basic clerical duties and restocking supplies

Weekdays

• Greet and direct or escort patients and family members
• Provide support with clerical tasks as needed
• Assist staff with transporting patients
• Provide comfort items to patients

Weekday mornings

• Shadow department staff during patient therapy sessions
• Assist department staff with basic clerical duties and restocking supplies

In-patient; weekdays

• Escort/transfer patients to and from SPU
• Assist with typical "messenger volunteer" tasks such as specimens to labs, supplies from central, blood bank runs, charts, paperwork, etc.
• Assist family members as needed
• Provide clerical support, restock supplies, wipe down and make up gurneys

Weekdays

• Make rounds in patient treatment area to determine any pending patient needs
• Escort/ transfer patients to and from PACU
• Provide clerical support, restock supplies, wipe down and make up gurneys