About Us

At Providence St. Mary Medical Center, we offer a wide range of preventive, diagnostic, treatment, recovery and rehabilitation services including a Regional Cancer Center, Community Breast Center, Family Birth Center, cardiac care, support groups and much more. Our professional staff takes pride in providing care in an atmosphere of warmth, personal service and respect.

The team at Providence has provided comprehensive, compassionate and personal care to patients in Northwest Washington since 1905. From delivering babies, to caring for kids, to treating adults with cancer or chronic disease, we’re here for you. We provide the best, most award-winning care – through all stages of your life – right in your neighborhood. 

Providence St. Mary Medical Center in Walla Walla is a regional leader in quality, safety and top medical care. Here are some of our latest awards.

2019
  • A grade, Leapfrog Hospital Safety Grades, spring 2019
  • Stroke Gold Plus Award from the American Heart Association
  • Healthgrades 2019 Coronary Intervention Excellence Award
  • Top 10 percent in the nation for Coronary Interventional Procedures, Healthgrades, 2019
  • Healthgrades 5 star recipient for:
    • Coronary Interventional Procedures (2018-2019)
    • Spinal Fusion Surgery (2014-2019)
    • Treatment of Sepsis, 2019
    • Healthgrades 2019 Patient Safety Excellence Award
    • Healthgrades, 2019, named among the Top 10 percent in the Nation for Patient Safety, 2019
    • 5 star quality rating, Centers for Medicare and Medicaid Services
  • Healthgrades 2019 Patient Safety Excellence Award
  • Healthgrades, 2019, named among the Top 10 percent in the Nation for Patient Safety, 2019
  • 5 star quality rating, Centers for Medicare and Medicaid Services
2018
  • American Heart Association 2018 Get With The Guidelines® - Stroke Silver Plus Quality Achievement Award, and Target: Stroke Honor Roll
  • A grade, Leapfrog Hospital Safety Grades, spring 2018
  • A grade, Leapfrog Hospital Safety Grades, fall 2018
  • 5 star quality rating, Centers for Medicare and Medicaid Services
2017
  • Providence St. Mary Home Health, Top Agency of the 2016 HomeCare Elite®
  • Healthgrades, five stars rating for:
    • Treatment of hip fractures
    • Spinal fusion
    • Stroke
    • Vaginal delivery
    • Hysterectomy
  • A grade, Leapfrog Hospital Safety Grades, fall 2017
  • 5 star quality rating, Centers for Medicare and Medicaid Services
  • Providence St. Mary Home Health, Top Agency of the 2017 HomeCare Elite®
  • Providence St. Mary Neuroscience Institute, Beckers 100 hospitals and health systems with great neurosurgery and spine programs
2016
  • 4-star rating, Centers for Medicare and Medicaid Services, Providence St. Mary Home Health
  • Healthgrades, named Among the Top 10% in the Nation for Patient Safety (2013-2016)
  • “A” grade in the Spring 2016 Hospital Safety Score, Leapfrog
  • Washington State Hospital Association Top performer in 10 categories
  • Calnoc Performance Excellence in 6 categories
  • Elaine Couture, MBA, BSN, RN, Executive Vice President & Chief Executive Washington-Montana
  • Lori Asmus, Chief Operating Officer - Providence Medical Group
  • Susan Blackburn, Chief Executive - Providence St. Mary Medical Center
  • Tim Davidson, MD, Physician Chief Executive - Providence Medical Group
  • Christopher Hall, MD, Chief Medical Officer
  • Spencer Harris, Chief Financial Officer
  • Yvonne Strader, RN, CPHQ, Chief Nursing Officer
  • Rob Watilo, Chief Strategic Officer

We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.

If your issue remains unresolved, you have the right to:

  • Contact the Joint Commission Office:
    • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
    • Phone: 800-994-6610
    • Fax to: 630-792-5636
    • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
  • Contact the Washington State Department of Health
    • Mail to: P.O. Box 47890, Olympia, WA 98504
    • Phone: 800-633-6828

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.

Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.

Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.

Community Benefit Snapshot

Community benefit investments are one way Providence lives its Mission. For generations, we’ve offered a caring hand to those with the greatest need in our community.

In 2018, we devoted more than $17.3 million in community benefit to make sustainable improvements in the health of our communities throughout Southeast Washington.

Learn more about community benefit

Community Health Needs Assessments and Community Health Improvement Plans

For generations, Providence has partnered with people of goodwill to offer a caring hand of compassion. We collaborate with social service and government agencies, charitable foundations, community organizations, universities and many other partners to identify the greatest needs through community health needs assessments. Then our solutions are reflected in community health improvement plans.

View CHNA Report