COVID-19 Updates

Our highest priority is the safety and well-being of our residents, patients, caregivers, volunteers as well as the children in the Intergenerational Learning Center.  

The Mount is open to visitors and continues to screen everyone as they enter.  

If your loved one is in Assisted Living, you are welcome to visit at any time. 

If your loved one is in Long Term Care or the TCU, use the following links to schedule a visit by email: 

2nd Floor LTC

3rd Floor LTC

4th Floor LTC

TCU/5th Floor LTC

A dedicated phone line for family members is staffed Monday to Friday, 9 a.m. - 4 p.m., at 206-798-4728.  Please feel free to contact your care team as well. If assistance is needed outside of business hours, please call the front desk and ask for the on call supervisor.  There is also a hotline families may call with recorded update at 206-937-3701 ext. 28652. Our caregivers in activities, social work and spiritual care are also happy to assist with setting up video chats for you and your loved one.

The CDC website is an excellent resource to find reliable answers to your questions. If you have additional Mount specific questions, you may also send an email to: 

Thank you for your continued cooperation and support.