For Providers

Thank you for visiting Covenant Children's Hospital Provider Resources portal. We value all our affiliated and non-affiliated community providers.

If you're not familiar with what Covenant Children's offers, see what makes us unique.

Refer/Admit a Patient

See how to refer or admit a patient to Covenant Children's. Please also refer to our Outreach/Specialty Clinics Calendar to find specialty clinics in communities outside of Lubbock. 

Access to Shared Patient Medical Record via Epic CareLink

EpicCare Link is a secure online portal that provides convenient access to patient information stored in the Providence Epic EHR. EpicCare Link is currently available by Epic Instance to the following regions: Alaska, California, Oregon, Montana, New Mexico, Texas, and Washington with some CareEverywhere functionality based on role. Having a shared health record across the Providence system and sharing information with our community partners helps us create an excellent, consistent level of care across the regions we serve. EpicCare Link also allows for easy, paperless referrals, and there is no software or hardware to install.

With EpicCare Link, access to patient information is configured to each user’s role – giving them access to just the information they need. You can request CareLink access for you and/or your office staff at EpicCareLink.

Go to EpicCare Link

Update Your Provider Profile

To update your profile information (phone number, address, etc.),  email Lucas Divine.

Continuing Education for Providers

Covenant Children's is pleased to be able to offer online continuing medical education to providers. Covenant Health is accredited by the Texas Medical Association (TMA) to provide continuing medical education for physicians. See CME offerings. Options are added throughout the year so please check-back regularly.

Covenant Children's also offers live education opportunities. To request live, in-person, education for providers (Physicians, RNs, RTs, pharmacists, etc.) fill out the Continuing Education Request Form.

View current education offerings that may be open to internal and/or external caregivers.

Medical Staff Services

For questions around Medical Staff Membership, Affiliations, New Provider Orientation, Students, Observers, Bylaws, Call Schedules, etc. please visit

Citrix Access

Please visit for access to Meditech EMR and other remote applications

Providence Systems Access

HR, IT, etc. tools can be found at Use your Providence details to login

Issues with Passwords?

Password's can be reset by calling the Help Desk at 806-725-5555. Be sure to select the "Provider" option for fast service.

Issues with IT Access?

For password issues, see above. For all other issues, please contact:

Natalie Bryant
LDC, Suite 500
Lubbock, Texas 79410
O: 806-725-1377
C: 806-470-7830
F: 806-723-7146

Policies and Procedures

All policies and procedures live in Lucidoc.