About Us

At Sacred Heart Children’s Hospital, we’re committed to meeting the unique needs of children and families throughout the Inland Northwest. Our team includes more than 120 specialists – representing 28 pediatric subspecialties – to treat both medical and surgical needs. We offer Spokane’s only pediatric intensive care, psychiatry, hematology and oncology programs, as well as specialized trauma care for children with emergency medical needs.

Committed to Kids

Sacred Heart Children’s Hospital is a dedicated pediatric hospital within Sacred Heart Medical Center, a non-profit facility established by the Sisters of Providence in 1886. We thrive on the synergy that comes from the partnership with a well-established medical center and the vast resources available to our children. Because kids deserve the best we can offer.

Providence Sacred Heart Medical Center and Providence Sacred Heart Children's Hospital recognized by U.S. News & World Report for 13 areas of care for 2021-2022:

U.S.News & World Report 2021-22 Award: High Performing Hospital for Abdominal Aortic Aneurysm RepairU.S.News & World Report 2021-22 Award: High Performing Hospital for Aortic Valve Surgery U.S. News & World Report Best Hospitals 2021-22: Colon Cancer SurgeryU.S.News & World Report 2021-22 Award: High Performing Hospital for Heart Attack TreatmentU.S.News & World Report 2021-22 Award: High Performing Hospital for Heart Bypass SurgeryU.S.News & World Report 2021-22 Award: High Performing Hospital for Heart Failure TreatmentHip ReplacementU.S. News & World Report Best Hospitals 2021-22: Kidney FailureU.S. News & World Report Best Hospitals 2021-22: Knee ReplacementU.S.News & World Report 2021-22 Award: High Performing Hospital for Lung Cancer SurgeryPneumonia U.S. News & World Report Best Hospitals 2021-22:  StrokeU.S.News & World Report 2021-22 Award: High Performing Hospital for TAVR

Spokane & Stevens County hospital leadership team
  • Susan Stacey, MBA, BSN, RN, chief executive, Providence Inland Northwest Washington
  • Ron Rehn, chief administrative officer, Mount Carmel Hospital, Dominicare & St. Joseph’s Hospital
  • Michael Barsotti, MD, physician executive, Providence Inland Northwest Washington Children Services
  • Dan Getz, DO, MD, chief medical officer, Providence Inland Northwest Washington Hospitals
  • Cara Beatty, MD, chief medical officer, Providence Medical Group
  • director, Mission Integration - vacant 
  • Russ Shear, executive director of quality
  • chief nursing officer, Sacred Heart Medical Center - vacant
  • Susan Scott, MPA, BSN, PHN, NEA-BC, chief operating officer, Holy Family Hospital
  • Adam Richards, MBA, BSN, RN, chief nursing officer, Holy Family Hospital
Community Ministry board of directors

The Community Ministry board of directors oversees the Providence ministries serving eastern Washington. Our board members serve with compassion, giving special attention to those who are poor and underserved in our community. Thanks to their tireless vigilance, we continue to advance new ways of improving the health and well-being of the people we serve.

  • Karla Greer
  • Rich Hadley
  • Robin Hines, MD, vice chair
  • Kiana McKenna
  • Nolan McMullin, MD
  • Mike Moore, MD
  • Gloria Ochoa-Bruck
  • Jeff Philipps, chair
  • Ruth Reynolds, board liaison
  • Mark Schemmel, MD
  • Fawn Schott
  • Mary Selecky
  • Ben Small
  • Larry Soehren
  • Susan Stacey, INWA chief executive
Central Division executive leadership
  • Joel Gilbertson, chief executive
  • Elizabeth Ransom, MD, chief medical officer
  • Scott O’Brien, chief of acute care operations and programs
  • Jennifer Gentry, chief nursing officer
  • Cara Beatty, MD, Physician Enterprise interim chief operating officer, EWA/MT
  • Ben LeBLanc, MD, Physician Enterprise chief executive, Oregon
  • Kristen Kothmann, Physician Enterprise chief executive, TX/NM
  • John Kleiderer, chief mission officer 
  • Melissa Damm, chief financial officer
  • Mark Gross, chief communication officer 
  • Debby Gensen, chief strategy officer
  • Laurie Kelley, chief philanthropy officer
  • Walter Cathey, regional chief executive, TX/NM
  • William Olson, regional chief executive, Oregon
  • Katy O'Connor, chief human resources officer
Washington & Montana regional board
  • Rick Shea, chair
  • Peter Allan, JD, CTFA, vice chair
  • Kathryn Barron
  • Bob Drewel
  • Susan Hettinger
  • Susan Kreid
  • Wayne Martin, PhD
  • Sr. Rosalie Locati, SP
  • Mary Selecky

Community benefit investments are one way Providence lives its Mission. For generations, we’ve offered a caring hand to those with the greatest need in our community.

In the past year, we devoted millions in community benefit to make sustainable improvements in the health of our diverse communities throughout Washington.

See Details for Community Benefit in Washington State

Community Health Needs Assessments

For generations, Providence has partnered with people of goodwill to offer a caring hand of compassion. We collaborate with social service and government agencies, charitable foundations, community organizations, universities and many other partners to identify the greatest needs through community health needs assessments. Then our solutions are reflected in community health improvement plans.

View CHNA Reports

We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.

If your issue remains unresolved, you have the right to:

  • Contact the Joint Commission Office:
    • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
    • Phone: 800-994-6610
    • Fax to: 630-792-5636
    • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
  • Contact the Washington State Department of Health
    • Mail to: P.O. Box 47890, Olympia, WA 98504
    • Phone: 800-633-6828

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.

Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.

Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.