Volunteer Opportunities

Welcome to the Providence Queen of the Valley Volunteer Services

  • Are you looking for the kind of personal fulfillment that can only come from serving others?
  • Can you offer comfort and support to patients and their loved ones?
  • Are you a “people person” with good multi-tasking skills?

Then we invite you to become part of our team as a hospital volunteer! Volunteer opportunities cover a wide range of opportunities – from supporting the admissions staff in the main hospital lobby, to direct patient contact – in Herman Family Pavilion pre- and post-operative care, the Outpatient Surgery and Procedures Center, the Emergency Department, and Nursing Units – to non-clinical support in ancillary offices that support patient care.

How to join our volunteer team

Before you get started with the application process, please know that:

  • Student volunteers must be 14 years of age and have parental permission
  • We do request a minimum commitment of 100 hours of service
  • Our volunteer program does not offer job training, internships or medical shadowing programs
  • Be prepared to submit one reference letter with your application

Next steps – volunteer placement is contingent upon the following:

  • Download, complete and return the Volunteer Application by mail or email
  • Successful interview
  • Cleared background check (18 and over)
  • Health clearance through Caregiver Health
  • Successful completion of the HealthStream exam based on the Queen’s regulatory and compliance requirements
  • Completion of volunteer orientation
  • Completion of department specific training

Please note: This process will take three to six weeks to complete.

The following volunteer assignments are samples of what may be available


  • Serve as the first point of contact for patients and visitors
  • Provide escort services for patients being admitted, discharged or needing to go to clinical areas for procedures
  • Support the admissions staff
  • Deliver flowers, newspapers, etc.

Patient comfort cart

  • Provide magazines and books to patients, visitors and lobby areas throughout the hospital
  • Offer a smiling face and conversation as comfort to patients

Patient care areas

  • Assist nursing personnel with non-medical tasks
  • Provide a warm and supportive atmosphere for patients, families and visitors

Departmental support throughout the hospital

  • Filing
  • Preparing mailings
  • Copying
  • Chart assembly
  • Patient appointment reminder calls

To learn more about how you can make a difference in your community, please send an email to gail.burr@providence.org or call the Volunteer Services office: 707-257-4009.