Queen of the Valley Medical Center Emergency Department

Emergency and Trauma

2395.1 miles away
707-252-4411
Open 24 hours a day, 7 days a week

Emergency and Trauma

Queen of the Valley Medical Center
Open 24 hours a day, 7 days a week

When you need emergency care, Providence Queen of the Valley’s Gasser Emergency Center is ready. As a Level III trauma center, we treat everything from cuts and bruises to strokes, heart attacks and most traumas.

Board-certified emergency care physicians staff our department 24 hours a day and see more than 30,000 patients each year. Together with the rest of our emergency team, they provide life-saving care using the most advanced diagnostic tests and resuscitation equipment in the region.

The Emergency Center also serves as the paramedic base station hospital for Napa County emergency services, communicating with emergency ground vehicles, air ambulances and California Highway Patrol air operations.

No one expects to face an emergency. But you can expect us to be there for you if you do. We provide the care you need with compassion and understanding.

Queen of the Valley has also been recognized for its care of older adults by the Geriatric Emergency Department Accreditation in 2020.

In our Emergency Center, we treat all types of serious injuries and illnesses. Symptoms that require emergency care include:

  • Allergic reactions
  • Bleeding that doesn’t stop after 10 minutes
  • Broken bones
  • Chest pain
  • Coughing or vomiting blood
  • Difficulty speaking
  • Facial drooping or weakness of an arm or leg
  • Head trauma
  • Loss of consciousness
  • Persistent vomiting
  • Poisoning
  • Seizures
  • Severe shortness of breath
  • Suicidal feelings
Chest Pain Center

If you’re having a heart attack, every second matters. We offer advanced heart attack treatments through our cardiac catheterization lab. Our team of heart specialists is ready at a moment’s notice. They quickly open clogged arteries to restore blood flow, with a goal of preventing heart damage.

It can be helpful to know what to expect during your emergency department visit.

Triage

Our goal is to see everyone as quickly as possible. If you arrive with a life-threatening condition, we begin treating you right away. We prioritize those with non-urgent conditions through a process known as triage. This involves an evaluation with an emergency nurse as you register. Because we help those with the most serious conditions first, you may not receive treatment in the order in which you arrive.

Evaluation

Whenever possible, we obtain consent to treat you when you register. A doctor will then conduct an exam and order any tests needed to make a diagnosis and develop your treatment plan.

Visitors in the emergency department

It's often helpful and reassuring to have family or friends accompany you to the emergency department. In some cases, we may limit the number of visitors. We appreciate your understanding and cooperation.

Treatment

Depending on your diagnosis, your doctor will admit you to the hospital or allow you to return home after providing treatment. We may recommend a follow-up appointment with your primary care doctor.

Medical bills

The cost of your care may include medications, supplies, lab work and X-rays. You’ll receive a separate bill from physicians who provide your emergency care. They aren’t employed by the hospital and bill their services separately.

We provide quality, compassionate care to all our patients, regardless of financial status. If you’re concerned about your ability to pay for your care, you may be eligible for help through our Financial Assistance Program. For information, please call 707-257-4054.

In an emergency, you depend on well-trained, experienced doctors to make a fast, accurate diagnosis. You’ll find them at Queen of the Valley.
Joining our doctors are highly skilled emergency nurses and other clinicians. Providers in other specialties are also on call and ready to help if needed.