The following is a list of frequently requested telephone numbers. If you can't find what you are looking for, please call our main switchboard at 707-546-3210. For patient names and room numbers, please contact the main switchboard for further assistance.
- Main: 707-525-5300
- Information Desk: 707-525-5300 ext. 6217
- Admitting: 707-525-5300 ext. 6121
- Gift Shop: 707-525-5300 ext. 6110
- Medical Records: 707-525-5300 ext. 6172
- Patient Relations: 707-547-4647
- Ambulatory Surgery Center: 707-547-4600
- Financial Assistance/Billing: 707-525-5228
- Human Resources: 707-525-5225
- Spiritual Care: 707-525-5300 ext. 6105
- Infection Control: 707-525-5300 ext. 3569
Our communications department is your point of contact for all media-related inquiries, patient condition reports, requests for interviews and permission to take photos or videos on any of our health care facility.
All media must request permission from the communications department before conducting interviews or taking photographs of staff, patients or visitors at an of our facilities. This includes visits for live stand-ups and b-roll on our campus.
Media will be escorted by the communications staff while on campus. A consent form, signed by the patient (or his/her legal representative) must be completed and signed before the interview, filming or photography takes place.
Executive Director of Communications
Send an email
Call the Regional Transfer Center for help with patient transfers to Santa Rosa Memorial Hospital, Petaluma Valley Hospital, Queen of the Valley Medical Center, St. Joseph Hospital, Eureka or Redwood Memorial Hospital.
Your one-stop Regional Transfer Center makes patient referrals for a wide array of diagnoses easier than ever before. One call puts you in touch with all you need to find a specialist and arrange for transport of patients quickly and easily.
- Your patients get the well-coordinated, expert care you expect and the support they’ll need to heal while staying close to their homes and families.
- Serving Northern California with same-day patient transfers 24-hours a day/seven days a week.
- We make regional patient transfers to Providence hospitals in Northern California easy.
- Our Regional Transfer Center is ready to serve you and your patients 24-hours a day, seven days a week.
You’ll receive a physician-to-physician consultation and a patient transfer decision rapidly. Thanks to the specialized capabilities of our sister hospitals, we can place most patients within our network. But, if we can’t we’ll make whatever arrangements that are necessary – even if it means finding a bed at a competing hospital.
When you call, we’ll need the following information:
- Your name
- Name of referring physician (if different) and/or hospital
- Your phone number
- Your patient’s name and date of birth
- Your patient’s working diagnosis
- Required specialty
- Requested unit (medical, surgical, ICU, telemetry)
- Requested facility
- Any isolation requirements
- Any supporting clinical information (vital signs, radiology, lab results, EKG results, etc.)
After your patient is accepted, we will:
- Arrange for your patient’s transportation – via ground/air ambulance or specialty transport, including transport for neonatal cases.
- Coordinate your patient’s bed placement.
- Transmit your patient’s medical records and paperwork from your hospital to ours.
- Provide access to Clinical Hub for referring physicians.
Fill out the form below to submit your story.
As the region’s only Level II Trauma Center, Providence Santa Rosa Memorial Hospital is the local destination hospital for patients with critical injuries and conditions. Some of these patients are transported to the hospital’s trauma center via helicopter.
It’s important to the hospital and to our local patient transport organizations to balance the need for life-saving patient transport with respect for residents who live near the hospital. To that end, we invite residents who would like to provide feedback about air ambulance noise to do so by submitting information via the Air Ambulance Approach Inquiry form.
Open the form and add the following information:
- Your last name and first name
- The date of the flight
- The approximate of the flight
- The name of the EMS provider (if you are not sure who it was, choose the “UNK” option in the drop-down menu)
- Inquiry details (what was the issue with the flight?)
All inquiries will be reviewed by our air ambulance partners to assure flights are staying on approved flight paths, and so pilot follow-up and training can take place as needed.