For Patients and Visitors

From the transporters to admissions staff, to nurses and imaging technologists, the team at Providence Regional Medical Center is here for you. We strive to make patients and visitors feel welcome and cared for in every possible way.
Medical records authorization from our hospitals and medical centers

Providence provides access to medical records from our hospitals and other medical facilities to patients and their authorized representatives.

General parking

Providence Regional Medical Center offers patient and visitor parking in garages and open lots at both Colby and Pacific Campuses (including the Cancer Partnership and the Pavilion for Women and Children). Parking fees range from $1 - $4. Pay at any of the parking pay stations before returning to your vehicle to save time. If you prefer, valet parking is also available for $5 (cash only).

For patients or visitors with multiple daily hospital visits, discount passes may be purchased at the Parking Office in the Emergency Department vestibule (Colby Campus) between 9 a.m.-5. p.m., Mon-Fri. For questions or more information, email or call 425-404-5002.

Colby Campus
We offer pay parking in our parking garage on the corner of 13th Street and Oakes Avenue. Street parking is also available. Services at the Colby Campus include:
  • Emergency department
  • Acute care
  • Critical care
  • Surgical and interventional services
  • Diagnostic imaging
  • Providence Regional Cancer Partnership 

Directions to Colby Campus

Pacific Campus

During the day, we offer valet parking ($5 cash) for patients of the Pavilion for Women and Children. For other patients and visitors, pay parking is available in the parking garage off Nassau street. Street Parking is also available.

Services at the Pacific Campus include:

  • Pavilion for Women and Children
  • Outpatient surgery
  • Transitional and long-term care
  • Inpatient and outpatient rehabilitation therapies
  • Children’s health and developmental care

Directions to Pacific Campus

Due to the COVID-19 pandemic, our visitors policy and visiting hours have changed.

Find important up-to-date information including visitor policies, entry into our facilities, and more.

Providence General Children’s Association operates gift shops at the Colby and Pacific campuses of Providence Regional Medical Center. The shops are run by volunteers and all profits are used to fund projects that benefit the children of our community.

The Twig Shop – Colby Campus 

The Twig Shop, located next to the cafeteria on Level 1, offers fresh flowers, greeting cards, home décor items, jewelry, books, magazines and more. Whether you’re looking for a gift for a patient, shopping for a special occasion or just treating yourself, we have what you’re looking for.

Providence Regional Medical Center - Colby Campus
1700 13th St., Everett, WA
Phone: 425-261-4588

Monday - Friday: 9 a.m. - 8 p.m.
Saturday: 9 a.m. - 1 p.m.*
Sunday: 11 a.m. - 3 p.m.*
Contingent upon available volunteers

Please note:

  • Check with your patient's care team before giving gifts of food or beverages.
  • Fresh flowers, live plants, and balloons are not allowed in the intensive care unit. 

The Pavilion Boutique – Pacific Campus

The warm and welcoming Pavilion Boutique is located on the first floor of the Pavilion for Women and Children on the Pacific Campus. We offer unique and practical items for patients, newborns and new moms, fresh floral arrangements, phone orders for flowers, balloons and more for delivery in the hospital.

To order flowers by phone, call 425-258-7302. We deliver directly to the patient’s room.

Providence Regional Medical Center - Pacific Campus

Pavilion for Women and Children
900 Pacific Ave., 1st Floor, Everett, WA 98201
Phone: 425-258-7302

Hours :
Monday -Friday: 9:30 a.m. - 5 p.m.
Saturday and Sunday, open as volunteers available

Please check with your patient's care team before giving gifts of food or beverages.

At Providence, we support an individual’s right to choose the care they want. Our Ethical Directives of Catholic Healthcare call on us to respect the dignity of each person.

Advance Care Planning (ACP) encourages patients and families to talk about and document their care preferences in advance to ensure that the care they receive is aligned with their goals, values, and priorities. We have provided resources for you and your family to help you have the conversation and document your wishes in writing.

An advance health care directive lets your physician, family and friends know your healthcare preferences, including the types of special treatment you want or do not want at the end of life, your desire for diagnostic testing, surgical procedures, cardiopulmonary resuscitation and organ donation. By considering your options early, you can ensure the quality of life that is important to you and avoid having your family make critical medical care decisions for you under stress or in emotional turmoil.

How to get started

The best time to start the conversation about the kind of care you’d want if you were in an accident or became seriously ill is now. The Institute for Human Caring is dedicated to engaging the community and health care providers in conversations about what matters and ensuring that our patient’s care preferences are honored. We can help you think about the care you’d want, talk to your loved ones about your decisions, choose your advocate and complete an advance directive.

Start the Conversation with these Four Steps:

  • THINK - about your values, goals and care preferences if you were to become seriously ill
  • TALK - to your loved ones about these care preferences
  • CHOOSE - someone to speak for you if you can’t speak for yourself
  • COMPLETE - an Advance Directive

Advance directive tool kit

Learn how to make decisions about the care you would want to receive if you become unable to speak for yourself. Visit Institute For Human Caring to access Providence Advance Directive tool kit in multiple languages to assist you and your family in having the conversation, selecting a health care decision maker and completing an Advance Directive.

Five Wishes

Five Wishes serves as an Advance Directive and is a legally-valid tool available for your use. Five Wishes helps ensure your wishes, and those of your loved ones, will be respected-even if you cannot speak for yourself.

POLST (Physician Order for Life Sustaining Treatment)

Physician Orders for Life-Sustaining Treatment (POLST) is a physician order that outlines a plan of care reflecting a patient’s wishes concerning care at life’s end. The POLST form is voluntary and is intended to:

  • Help you and your patient discuss and develop plans to reflect his or her wishes
  • Assist physicians, nurses, healthcare facilities, and emergency personnel in honoring a person’s wishes for life-sustaining treatment
  • For more information, please visit POLST for health care providers

Billing and financial assistance

Pay your bill online, get answers to your billing questions and learn more about our financial assistance program. You can also view the standard charges for our hospitals (pricing transparency).

Go to billing