About Us

The team at Providence has provided comprehensive, compassionate and personal care to patients in Northwest Washington since 1905. From delivering babies, to caring for kids, to treating adults with cancer or chronic disease, we’re here for you. We provide the best, most award-winning care – through all stages of your life – right in your neighborhood. 

Convenient locations across Snohomish county 
  • Providence Regional Medical Center – Colby Campus – including the Cymbaluk Medical Tower and the only adult Level II Trauma Center in Snohomish County, offers critical and acute care, ICU, CCU, surgery, telemetry, emergency department, cardiac surgery single stay unit and pediatric care.  Providence Regional Medical Center – Pacific Campus – offers behavioral health, rehabilitation, short-stay surgery, transitional care and Providence General Foundation. 
  • Pavilion for Women and Children offers specialized health care for women, children and families, including a newborn intensive care unit (NICU), family maternity center, comprehensive breast center, Providence Children’s Center and Seattle Children’s Everett (pediatric sub-specialty clinic of Seattle Children’s Hospital). 
  • Providence Medical Group is a network of convenient neighborhood clinics, walk-in care and specialists. 

We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.

If your issue remains unresolved, you have the right to:

  • Contact the Joint Commission Office:
    • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
    • Phone: 800-994-6610
    • Fax to: 630-792-5636
    • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
  • Contact the Washington State Department of Health
    • Mail to: P.O. Box 47890, Olympia, WA 98504
    • Phone: 800-633-6828

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.

Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.

Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.

Community benefit investments are one way Providence lives its Mission. For generations, we’ve offered a caring hand to those with the greatest need in our community.

In 2020, our Providence ministries focused on the issues that matter most to our diverse communities by investing more than $675 million in community benefit across Washington.

See Details for Community Benefit in Washington State

Community Health Needs Assessments

For generations, Providence has partnered with people of goodwill to offer a caring hand of compassion. We collaborate with social service and government agencies, charitable foundations, community organizations, universities and many other partners to identify the greatest needs through community health needs assessments. Then our solutions are reflected in community health improvement plans.

View CHNA Reports