With 644 beds, Providence Sacred Heart Medical Center is one of the largest hospitals in the Northwest, employing more than 4,000 health care professionals and support staff. Our medical staff provides the expertise and skills of over 800 specialists and primary care doctors. Volunteers, who provide support to many hospital services, include 400 women, men and young people.
Providence Sacred Heart Medical Center was recognized by U.S. News & World Report for 13 areas of care for 2021-2022:
- Elaine Couture, MBA, BSN, RN, Executive Vice President & Chief Executive Washington-Montana
- Scott O’Brien, Chief Operating Officer
- Jeff Collins, MD, Chief Medical Executive
- Helen Andrus, Chief Financial Officer
- Mark Smith, Chief Human Resources Officer
- Elizabeth DeRuyter, Chief Communication Officer
- John Kleiderer, Chief Mission Integration Officer
- Peg Currie, MA, BSN, RN, NEA-BC, Chief Operating Officer - Providence Health Care Chief Executive - Sacred Heart Medical Center, Holy Family Hospital
- Ron Rehn, Chief Administrative Officer, Mount Carmel Hospital, Dominicare & St. Joseph’s Hospital
- Michael Barsotti, MD, Physician Executive, Providence Health Care Children Services
- Dean Martz, MD, Chief Medical Officer, Providence Health Care Hospitals
- Brian Seppi, MD, Chief Medical Officer, Providence Medical Group
- Becky Nappi, Director, Mission Integration
- Russ Shear, Executive Director of Quality
- Susan Stacey, MBA, BSN, RN, Chief Nursing Officer, Sacred Heart Medical Center
- Sharon Hershman, MSN, BSN, RN, Chief Operating Officer; Chief Nursing Officer, Holy Family Hospital
The Community Ministry Board of Directors oversees the Providence ministries serving Eastern Washington. Our Board Members serve with compassion, giving special attention to those who are poor and underserved in our community. Thanks to their tireless vigilance, we continue to advance new ways of improving the health and well-being of the people we serve.
- Mary Selecky, Chair
- Larry Soehren, Vice Chair
- Kevin Christie
- Jeff Clode, MD
- Daryll B. DeWald, PhD
- Rich Hadley
- Michelle Hege
- Robin Hines, MD
- Courtney Law, PhD
- Mike Moore, MD
- Mike O'Malley
- David L. Peden, SE LEED AP
- Jeff Philipps
- Mark Schemmel, MD
- Ben Small
- Jody Younker, board support
We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.
If your issue remains unresolved, you have the right to:
- Contact the Joint Commission Office:
- Contact the Washington State Department of Health
- Mail to: P.O. Box 47890, Olympia, WA 98504
- Phone: 800-633-6828
When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.
Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.
Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.