About Us

Honoring Our Tradition of Extraordinary Care, Guided by the Sisters of Providence

At Providence Sacred Heart, we have been privileged to serve our community since 1887, driven by a deep commitment to extraordinary care, a legacy initiated by the Sisters of Providence. We passionately believe that extraordinary care begins with extraordinary people.

Over the years, our dedication to you has led to our expansion, boasting a capacity of over 644 beds, making us one of the Northwest's largest hospitals. However, what truly sets us apart is our remarkable team. When you choose Providence Sacred Heart Medical Center, you are not simply choosing a hospital; you are choosing a community of over 800 medical specialists and primary care doctors. These experts are here to guide you on your healthcare journey, upholding the values of the Sisters of Providence and ensuring that you receive the highest quality of care possible.

Susan Stacey, MBA, BSN, RN
Chief Executive
Providence Inland Northwest Washington

Shelby Stokoe
Chief Financial Officer
Providence Inland Northwest Washington

Chris Chung
Chief Financial Officer
Sacred Heart Medical Center & Children's Hospital, Holy Family Hospital, & St. Luke's Rehabilitation Medical Center

Dan Getz, DO, MD
Chief Medical Officer
Providence Inland Northwest Washington

Kellie Durgan, RN, MA, BSN
Chief Mission Integration Officer
Sacred Heart Medical Center & Children's Hospital

Neil Christopher R. Apeles, MSN, RN-BC, NEA-BC, PHN
Chief Nursing Officer

Michael Barsotti, MD
Physician Executive
Providence Inland Northwest Washington Children Services

Community Ministry Board of Directors

The community ministry board of directors is responsible for the oversight of Providence ministries dedicated to eastern Washington. Our diverse and dedicated board members work with unwavering compassion, paying special attention to those in our community who are marginalized or facing economic challenges. It is through their tireless commitment that we continually explore innovative approaches to enhance the health and overall welfare of the individuals we have the privilege to serve.

  • Tami Dillon (Board Liaison)
  • Steve Duvoisin (non-voting)
  • Thomas Heavey
  • Robin Hines, MD (Chair)
  • KJ January
  • Mary Koithan
  • Kiana McKenna
  • Nolan McMullin, MD (non-voting)
  • David Nielsen, PhD
  • Gloria Ochoa-Bruck
  • Jeff Philipps
  • Darryl Potyk, MD
  • Rhosetta Rhodes
  • Mark Schemmel, MD
  • Fawn Schott
  • Ben Small
  • Larry Soehren
  • Susan Stacey (non-voting), INWA chief executive

We know you come to Providence because you trust the care we provide. We want you to know our mission for your good health and safety is a top priority. Joint Commission standards deal with organizational quality of care issues and patient safety and the safety of the environment in which care is provided. Any individual believing that he or she has concerns regarding patient safety or quality of care concerns at Providence Health & Services that the hospital has not addressed appropriately may contact The Joint Commission.

If your issue remains unresolved, you have the right to:

  • Contact the Joint Commission Office:
    • Submit a concern online at www.jointcommission.org and click on “Report a Safety Event”
    • Phone: 800-994-6610
    • Fax to: 630-792-5636
    • Mail to: The Joint Commission Office of Quality and Patient Safety, One Renaissance Blvd, Oakbrook Terrace, IL 60181
  • Contact the Washington State Department of Health
    • Mail to: P.O. Box 47890, Olympia, WA 98504
    • Phone: 800-633-6828

When submitting a complaint to the Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables the Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed. It is the Joint Commission's policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with Providence Health & Services in the course of a complaint investigation.

Joint Commission policy forbids an accredited organization from taking retaliatory actions against employees for having reported a patient safety or quality of care concern to the Joint Commission.

Please note: The Joint Commission does not address individual billing issues and payment disputes. It also does not have jurisdiction in labor relations issues or the individual clinical management of a patient.